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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,319 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,319 Reviews of Motor City Lexus of Bakersfield

August 01, 2018

Tire Inspection The service was very excellent. Workers were very nice. Car got in and out. Tire was fixed and they even cleaned my car which was amazing. More

by alove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
August 01, 2018

Flexible They were very accommodating when I called in to have my RX do a recall service. Flexible when I wasnt able to return the rental on the same day as lo More

by JP051802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce WEIHE
August 01, 2018

service advisor Aris is so helpful. He took care of everything so eeficiently-from the time we arrived to the time we got called back when the part arrived. All servi More

by RANCATHREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Douglas, Aris Caceres
July 31, 2018

5000 mile service Lexus always gets the car in and out. I always get a loaner which I really appreciate. Bruce is the best. He understands the dealerships different mod More

by graupman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ballard, Bruce WEIHE
July 31, 2018

BEST CUSTOMER SERVICE, EVER! I gave this rating because the ladies handling the paperwork were efficient, courteous and professional. Tony, did an amazing job handling my concern More

by MSTEEN001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
July 30, 2018

Very good Great service rep.very friendly and knowledgeable.he is one of your best employees in service area. The only problem I have is the CUSTOMER PARKING. More

by E.POORE5300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce WEIHE
July 30, 2018

As always, Lexus is the epitome of professionalism. I just recently purchased another GX 460 from Ali and Brittney..I did not get a chance to review so this is my opportunity..FABULOUS!! More

by CONNIE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Douglas, Brittney Crosby, Tony Bounville
July 29, 2018

i expected to get what i ask for i had ask for a copy of all work or list past services. there was too be work done on the front end and it wasnt done. i trusted you and now i have fr More

by EMILYLANORA
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aris Caceres
July 29, 2018

Professional My regular Service Advisor is Bruce, who always does a great job. Excellent follow up. Regardless of the service advisor the service at Motor City i More

by twogees1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry
July 28, 2018

Great service!!! Lexus treats the customer like royalty! I no longer dread dealing with car dealers! They are quick to answer questions and resolve any concerns. Thank More

by WNORM57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faraz Ahmed, Juanita Henry
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