Motor City Lexus of Bakersfield

My first Lexus Five stars as usual! Faraz is the best. He is extremely honest, and made me feel at home. I love my new(to me) Lexus LS. 10/10 would recommend! Five stars as usual! Faraz is the best. He is extremely honest, and made me feel at home. I love my new(to me) Lexus LS. 10/10 would recommend! More

50,000 mile I cannot say enough good things about Juanita Henry of Bakersfield Lexus! She's extremely conscientious, professional and personable. Without a doubt, I cannot say enough good things about Juanita Henry of Bakersfield Lexus! She's extremely conscientious, professional and personable. Without a doubt, Juanita cares about her customers and their satisfaction. Hortensia and Jeanette, Service Desks Representatives, also are very professional and ever-so pleasant to work with. I purchased my most recent Lexus from Jim Ballard and it was a pleasure working with him. He's thoughtful, truly listened to my car needs, not pushy and a true professional. When I purchase my next car, I will most certainly use Jim and Juanita. Bakersfield Lexus should be so proud - and feel very fortunate- to have such thoughtful individuals representing the good work of the dealership. More

Tire Inspection The service was very excellent. Workers were very nice. Car got in and out. Tire was fixed and they even cleaned my car which was amazing. The service was very excellent. Workers were very nice. Car got in and out. Tire was fixed and they even cleaned my car which was amazing. More

Flexible They were very accommodating when I called in to have my RX do a recall service. Flexible when I wasnt able to return the rental on the same day as lo They were very accommodating when I called in to have my RX do a recall service. Flexible when I wasnt able to return the rental on the same day as long as I return it before 8am which was OK with me. I reccomend to have their Lexus serviced by this location. I’m surely will come back for future services done to my RX. More

service advisor Aris is so helpful. He took care of everything so eeficiently-from the time we arrived to the time we got called back when the part arrived. All servi Aris is so helpful. He took care of everything so eeficiently-from the time we arrived to the time we got called back when the part arrived. All service advisor should learn from him. More

5000 mile service Lexus always gets the car in and out. I always get a loaner which I really appreciate. Bruce is the best. He understands the dealerships different mod Lexus always gets the car in and out. I always get a loaner which I really appreciate. Bruce is the best. He understands the dealerships different models and watches out for the owner of the car's safety. More

BEST CUSTOMER SERVICE, EVER! I gave this rating because the ladies handling the paperwork were efficient, courteous and professional. Tony, did an amazing job handling my concern I gave this rating because the ladies handling the paperwork were efficient, courteous and professional. Tony, did an amazing job handling my concerns and he was just down to earth courteous, polite and very welcoming. I highly recommend this place. More

Very good Great service rep.very friendly and knowledgeable.he is one of your best employees in service area. The only problem I have is the CUSTOMER PARKING. Great service rep.very friendly and knowledgeable.he is one of your best employees in service area. The only problem I have is the CUSTOMER PARKING. More

As always, Lexus is the epitome of professionalism. I just recently purchased another GX 460 from Ali and Brittney..I did not get a chance to review so this is my opportunity..FABULOUS!! I just recently purchased another GX 460 from Ali and Brittney..I did not get a chance to review so this is my opportunity..FABULOUS!! More

i expected to get what i ask for i had ask for a copy of all work or list past services. there was too be work done on the front end and it wasnt done. i trusted you and now i have fr i had ask for a copy of all work or list past services. there was too be work done on the front end and it wasnt done. i trusted you and now i have front end problems. i ask for the service to be list in computer and to show me and it wasnt More