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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,320 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,320 Reviews of Motor City Lexus of Bakersfield

April 08, 2021

This dealership was nice and clean. My service advisor Sean was very nice and professional. I took my Lexus RX350 there for service for the first time. More

by Micsmith5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 08, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Sean earned your five stars. Drive safely in your Lexus RX 350, and we hope to see you again at Motor City Lexus of Bakersfield!

April 04, 2021

We have always have a great buying experience with Robert Pierce at Motor City Lexus. This was our 5th new Lexus all from Rob, no pressure...... More

by Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pierce
Apr 05, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for reviewing Motor City Lexus of Bakersfield! It's a privilege to have earned your loyalty and we wish you safe travels in your newest vehicle!

April 04, 2021

I worked with my rep Sean regarding the Lexus recall and he was great to work with. He was very respectful and very informative. Excellent service. More

by Edycass01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Jake Tooker, Ray MATTLEY
Apr 05, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for posting about your experience with Sean at Motor City Lexus of Bakersfield. We're happy to hear that you were treated with 5-star service and we look forward to working with you next time!

April 03, 2021

The staff at Motor City Lexus go out of their way to put the customer first in the car buying experience. No pressure throughout the process and they are committed to customer satisfaction. Thank you! More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Douglas, Alora Caico
Apr 05, 2021 -

Motor City Lexus of Bakersfield responded

This feedback means the world to us! Thank you for choosing Motor City Lexus of Bakersfield and congratulations on your new car!

April 03, 2021

Great outfit. Tony is the best. It’s nice to do business with a professional like Tony, who one can relie on and have confidence in and who does what He says he will do. Exceptional. More

by Richard Barber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes , Tony Bounville
Apr 05, 2021 -

Motor City Lexus of Bakersfield responded

Richard - Thank you so much for choosing Motor City Lexus of Bakersfield! We love to hear that you had a professional car-buying experience with Tony and really appreciate you taking time to commend him. We hope that your new vehicle is treating you well!

April 01, 2021

Always friendly and professional in every way. Salespersons, service people and receptionists very helpful and make the customer feel very special.. Showroom is spotless! Thanks! More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Apr 01, 2021 -

Motor City Lexus of Bakersfield responded

Hi Gary - Thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you again down the road!

April 01, 2021

Service rep was very attentive and always called for updates on my car! The best part was that they lend me a loaner car to use More

by Lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Apr 01, 2021 -

Motor City Lexus of Bakersfield responded

Lily, thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Motor City Lexus of Bakersfield, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

March 31, 2021

I am so happy to work with my service representative Sean. He always very helpful and provide me with what I need. Thank you Sean!! More

by grace8011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 31, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for your continued business and your confidence in Sean! We are lucky to have you as a customer and we look forward to welcoming you back to Motor City Lexus of Bakersfield next time.

March 31, 2021

Super fast & always friendly service department. Sean Super fast & always friendly service department. Sean went above & beyond to make our experience truly pleasurable. Parts were ordered & delivered More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean popplewell
Mar 31, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We appreciate your support and are happy to hear that Sean earned your five-stars. Drive safely, and we hope to see you again at Motor City Lexus of Bakersfield!

March 26, 2021

First time to ever buy a car from a dealer. Entered a little nervous,but the process became less and less stressed as we walked the path. Thank you so much for getting us into a really nice pre-owned veh More

by Brziii
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo, Ali Douglas
Mar 26, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful first-purchase experience working with us. Drive safely in your new vehicle, and congratulations! We hope to see you again at Motor City Lexus of Bakersfield!

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