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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,319 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,319 Reviews of Motor City Lexus of Bakersfield

June 19, 2022

Sean & service team had done a great job on my car , fast service. I like the consistency, friendly customer service on the front desk. Sean M. is a great, honest Service Advisor, he only recommends what n More

by Linht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal, Issa Gharibeh
Jun 19, 2022 -

Motor City Lexus of Bakersfield responded

Thank you, Linht! We're delighted Sean and the rest of the Motor City Lexus of Bakersfield team welcomed you with efficient, honest, and communicative service that shaped your seamless experience. We're grateful to have earned your business and hope to see you again soon!

June 17, 2022

Service writer was very precessional, was greeted by personnel as soon as I arrived, directed into the lobby and was signed in immediately, was pre set up for loaner vehicle, and offered coffee or water More

by thepalmers2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Jun 17, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the review! We're glad to hear that team was wonderful to work with. We appreciate the kind words and your trust in us to take care of you. See you again next time here at Motor City Lexus of Bakersfield!

June 15, 2022

Ameer was fantastic to work with from the moment I called to inquire about a vehicle. I’m head of sales for my company and personally can’t stand dealing with sales people. But Ameer made the process easy an More

by Andrewbarmann
Recommend Dealer
Yes
Employees Worked With
Ameer, Heidi Hierlmeier
Jun 15, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for stopping by to share a great review, Andrew! We are so happy that Ameer and the team made your experience so positive and successful. Safe travels from all of us at Motor City Lexus of Bakersfield!

June 15, 2022

Fast and comprehensive service. I was notified by text when car was ready. Highly efficient which I appreciate More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Jun 15, 2022 -

Motor City Lexus of Bakersfield responded

The team at Motor City Lexus of Bakersfield loves seeing great reviews! Thank you and have a lovely day.

June 14, 2022

Had an amazing experience. Ino was great he made everything smooth for myself and fiancé! More

by aavalos416
Recommend Dealer
Yes
Employees Worked With
Ino
Jun 14, 2022 -

Motor City Lexus of Bakersfield responded

The Motor City Lexus of Bakersfield team is delighted that you and your fiancé had a five-star experience with Ino! Thank you for your kind remarks, and we hope you come back soon. Until then!

June 14, 2022

Parker always has good customer service and communicates well with any issues that come up More

by weave_78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Jun 14, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Parker and the team. Drive safely, and we hope to see you back again at Motor City Lexus of Bakersfield!

June 13, 2022

Great service from Sean and the rest of the staff. Nice and friendly. Good job More

by grbuck47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean macneal
Jun 13, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Sean and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

June 13, 2022

They take great care of their customers and make you feel like you are family. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Jun 13, 2022 -

Motor City Lexus of Bakersfield responded

Rick, your five-star review made our day! This is just the impression we hope to leave with our customers, and we are lucky to have you as part of the Motor City Lexus of Bakersfield community.

June 13, 2022

I never got better service from a service department, all were very professional and their help was great (since I am a senior) More

by roseburns2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker, John Barajas
Jun 14, 2022 -

Motor City Lexus of Bakersfield responded

Thank you so much for this fantastic rating and review! We're thrilled that you enjoyed working with our service department. We will be sure to pass your kind words along to our team here at Motor City Lexus of Bakersfield.

June 05, 2022

Aris was my recent contact when I brought my car 🚗 n for maintenance-20,000 miles. He was so attentive courteous and helpful. I am very satisfied with Lexus and would recommend Lexus to my friends and fa More

by Evalance2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Jun 06, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Aris and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back!

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