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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,319 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,319 Reviews of Motor City Lexus of Bakersfield

June 29, 2022

Great service. Offered a loaner vehicle while they worked on mine. Fast customer service and friendly staff More

by valerie.g3318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jun 29, 2022 -

Motor City Lexus of Bakersfield responded

Fast and friendly service is our goal, Valerie! From everyone here at Motor City Lexus of Bakersfield, thank you for your business and excellent review! Till next time.

June 25, 2022

The service was good and convenient. it was kind of an inconvenience that I couldn’t get a courtesy car although I was supposed to. I know the steps to follow for next time thanks to In More

by Caitlyncori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Jun 28, 2022 -

Motor City Lexus of Bakersfield responded

Caitlyn, while we apologize for the inconvenience regarding your loaner vehicle, we are glad to hear that Ino was able to help straighten things out for next time. We will be sure to keep this feedback in mind in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Richard del Rosario - Digital Sales and Marketing Manager - 661-213-7801

June 25, 2022

My first service I am a new customer and ino took good care of me . Thank you More

by lesliegstars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Jun 27, 2022 -

Motor City Lexus of Bakersfield responded

Leslie, thank you for the great review! We are so glad to hear that you had a successful experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

June 25, 2022

Very good experience - very good service advisor - very good service department - very good waiting room More

by Lexus ES350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Jun 27, 2022 -

Motor City Lexus of Bakersfield responded

Your review is music to our ears! We're thrilled our team delivered excellent service and our waiting room was accommodating. We hope to see you again at Motor City Lexus of Bakersfield!

June 25, 2022

Fernando was a pleasure to work with and as usual the consistency with Motor City Lexus is top notch! Fernando was full of energy and very thorough in explaining all the features and benefits! More

by TD77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Castillo
Report | Print
Jun 27, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are thrilled to hear that Fernando delivered a successful purchase experience. Drive safely, and we hope to see you back again at Motor City Lexus of Bakersfield!

June 25, 2022

Sean took great care of me and my GX. I highly recommend Sean to anyone who needs competent friendly service. Thanks More

by Brhjerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Jun 27, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Sean. Drive safely in your Lexus GX, and we hope to see you back again at Motor City Lexus of Bakersfield!

June 25, 2022

Service was as always excellent. The schedule was kept. The Lyft ride was appreciated. Sean kept us informed. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean - service writer
Report | Print
Jun 27, 2022 -

Motor City Lexus of Bakersfield responded

Fred, thank you for the great review! We are so glad to hear that you had a successful service experience working with Sean. Drive safely, and we hope to see you back again at Motor City Lexus of Bakersfield!

June 25, 2022

Ino, my service Representative, is highly efficient, knowledgeable, and respectful. He understands the level of concern I have about safety. Alora Sales Representative continuously checks on me while I More

by MarroquinSilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino from Motor City Bakersfield , Alora Caico, Mercedes Thayer
Report | Print
Jun 27, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that Ino and Alora have delivered such seamless and attentive service. Drive safely, and we hope to see you back again at Motor City Lexus of Bakersfield!

June 24, 2022

Everything was smooth and fast, I was pleased with turnaround of the vehicle. Greta customer service. More

by jonathanjelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jun 24, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave a review! We're delighted our team delivered quick, efficient service that shaped a seamless experience. We hope to see you again at Motor City Lexus of Bakersfield!

June 20, 2022

I bought my new Lexus here . I really like it. Jame very good job us and we will be back More

by thuyen_vo2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ballard
Report | Print
Jun 21, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to review us! We are so glad to hear that you found the right vehicle working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

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