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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,318 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,318 Reviews of Motor City Lexus of Bakersfield

July 26, 2022

Sean has been reliable every time I bring my car in for service. Great customer service and nice guy More

by larendawn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jul 26, 2022 -

Motor City Lexus of Bakersfield responded

We are thrilled that you are always so well taken care of by Sean and the team! Thank you for continuing to choose Motor City Lexus of Bakersfield for your service needs. Drive safely until we see you next!

July 26, 2022

Exceptional service. Ino is extremely helpful. I will definitely recommend him and keep going back with him. More

by lomelibrenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Jul 26, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the wonderful 5-star review of Motor City Lexus of Bakersfield! Ino will definitely appreciate the shoutout. Safe driving!

July 23, 2022

Natalie, Ali’s assistant was awesome. She took good care of us. Thank her for us. More

by timnyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
Report | Print
Jul 25, 2022 -

Motor City Lexus of Bakersfield responded

Natalie will be so grateful for the shout-out. Thanks for choosing Motor City Lexus of Bakersfield!

July 22, 2022

I took me two weeks to get an appointment for an oil change and tire rotation I felt it was a long time for such a simple service. The day of my service it took two hours to complete the work, I'm 67 y More

by jbout1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
Aug 03, 2022 -

Motor City Lexus of Bakersfield responded

Allow me to apologize for any delay in your appointment that occurred here. I can understand your frustration and will be discussing this feedback at length with my team so we can elevate our services moving forward. Please give me a call if you are willing to have a conversation - my line is 661-213-7801. Thank you, Richard del Rosario - Digital Sales and Marketing Manager

July 16, 2022

Kenny was very professional and knowledgeable about his job. I would recommend him to my family members. More

by Dabarquezjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Jul 18, 2022 -

Motor City Lexus of Bakersfield responded

Kenny exactly as you described. He has a passion for assisting clients and is packed with knowledge. Thank you for your business from your friends at Motor City Lexus of Bakersfield!

July 16, 2022

Great service, friendly staff. Parker was fantastic and my cars are always taken care of. Thank you Parker and Motor City Lexus! More

by rogersharp808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Jul 18, 2022 -

Motor City Lexus of Bakersfield responded

We're thrilled Parker and the rest of the team welcomed you back with the attentive service you've come to expect at Motor City Lexus of Bakersfield. We look forward to working with you down the road!

July 16, 2022

The service department was fast, efficient, and friendly. In particular, Sean is an excellent adviser. Fantastic experience. More

by rgroves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jul 18, 2022 -

Motor City Lexus of Bakersfield responded

This is the kind of feedback we love to see. Thank you for giving Sean and the rest of the Motor City Lexus of Bakersfield service team your five stars!

July 15, 2022

Great experience! Fernando was very friendly, responsive and answered all questions promptly. Felt at ease when making my purchase as all questions were answered prior More

by Lydia_b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez
Report | Print
Jul 15, 2022 -

Motor City Lexus of Bakersfield responded

Thank you, Lydia, for taking a moment of your day to leave Motor City Lexus of Bakersfield a five-star review! We'll give kudos to Fernando for his responsiveness and standout customer service. Congrats on your purchase!

July 15, 2022

Awesome people and very helpful! Great service. I Will go back for sure. Had a great experience More

by Denmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Report | Print
Jul 15, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the excellent 5-star review of Motor City Lexus of Bakersfield! We can't wait to see you again.

July 14, 2022

EXCELLENT! I was taken cared of very well Mr Robert Pierce helped me a lot. I always get my car there More

by Neurollygy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pierce, Ray MATTLEY
Report | Print
Jul 15, 2022 -

Motor City Lexus of Bakersfield responded

We couldn't ask for a better review! We're elated Robert delivered attentive assistance that made your experience fantastic. Many safe and happy miles from everyone at Motor City Lexus of Bakersfield!

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