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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,318 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,318 Reviews of Motor City Lexus of Bakersfield

August 09, 2022

My experience with Motor City Lexus was great. My advisor Ino helped me understand everything that was going to be done to my car and even set up a rental car for me. I will definitely be going ba More

by Moralesbrenda385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Ino
Aug 09, 2022 -

Motor City Lexus of Bakersfield responded

We love seeing reviews like this! We're thrilled Ino welcomed you with informative service and accommodated you with a rental car. We look forward to working with you again at Motor City Lexus of Bakersfield!

August 09, 2022

Last minute flat tire, and they replaced and installed. Great service by all employees, especially Ino. More

by Wjfish6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino alvarado
Aug 10, 2022 -

Motor City Lexus of Bakersfield responded

We're delighted our team was able to replace your flat tire and get you back on the road! Ino will definitely appreciate the shout-out. Many safe and happy miles from everyone at Motor City Lexus of Bakersfield!

August 05, 2022

Dustin, my service coordinator, was very pleasant and knowledgeable when I took my car in for its 55K service and interior/exterior detailing. This was my first time working with Dustin, and he kept me u More

by lynn.roberts13507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Aug 05, 2022 -

Motor City Lexus of Bakersfield responded

Lynn–Thank you for stopping by to give Dustin this wonderful shoutout! Reviews like this make our day. We hope to see you again at Motor City Lexus of Bakersfield!

August 04, 2022

The very best. I bought my Lexus in Bakersfield although I live in Barstow which is over 90 miles away. I take my car back to Bakersfield to be serviced because the More

by She.sherman95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin , Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
Aug 04, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Dustin and the Motor City Lexus of Bakersfield team. We appreciate you making the trip out to work with us and hope to see you again down the road!

August 02, 2022

Sean our service rep was tactful and very helpful. He was attentive to our questions More

by felixgarcera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Mcneal
Aug 03, 2022 -

Motor City Lexus of Bakersfield responded

Thanks for your praise! We're delighted Sean offered courteous assistance that accommodated your needs. We hope to work with you again at Motor City Lexus of Bakersfield!

July 31, 2022

Tony and Aris worked diligently to repair my vehicle to good condition. I am grateful for their persistence to make things right. More

by janetclark.email
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville, Aris Caceres
Aug 01, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Janet! We are so glad to hear that you had a successful service experience working with Tony, Aris, and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

Aug 01, 2022 -

janetclark.email responded

You’re welcome!

July 30, 2022

Service is the best! They take excellent care of our Lexus. Dustin was very courteous an professional. We’ll continue to drive from the coast to Bakersfield to have our R More

by JudyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 01, 2022 -

Motor City Lexus of Bakersfield responded

Judy, thank you for the great review! We are so glad to hear that you had a successful service experience working with Dustin and the Motor City Lexus of Bakersfield team. Drive safely in your Lexus RX 350, and we hope to see you back!

July 30, 2022

Fernando was the most considerate and most courteous sales person that I have ever dealt with motor city is really fortunate to have him as an employee. More

by gillilandsolarinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez
Aug 01, 2022 -

Motor City Lexus of Bakersfield responded

Gillian, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Fernando. Drive safely, and we hope to see you again at Motor City Lexus of Bakersfield!

July 27, 2022

Very simple and straightforward process. Great people who work together to provide excellent customer service. Issa was very helpful and answered all my questions promptly and professiona More

by Mminasian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie in finance did great also. , Issa Gharibeh
Jul 27, 2022 -

Motor City Lexus of Bakersfield responded

Your review is everything we hope to see! We're elated to deliver a seamless experience and Issa will definitely appreciate the shout-out. We look forward to working with you again at Motor City Lexus of Bakersfield!

July 27, 2022

Very professional! Customer service from when you walk in and when you leave was excellent. Dustin was personable and relatable. He made me feel welcome and that he was More

by Gherkins00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 28, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Dustin and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

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