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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,294 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,294 Reviews of Motor City Lexus of Bakersfield

September 29, 2022

The service representative Dustin was an incredible help. He handled my windshield repair in a timely and professional manner. The work performed was up to Lexus standards. More

by David LeBlanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Kryger
Sep 29, 2022 -

Motor City Lexus of Bakersfield responded

David, thank you for the great review! We are so glad to hear that Dustin delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

September 29, 2022

Tony Was very professional gave me great service on my vehicle will be back again as long as you continue your Costco discount for parts and service thank you More

by Davidserna62
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Sep 29, 2022 -

Motor City Lexus of Bakersfield responded

Hi David - Thanks for the five-star review for Motor City Lexus of Bakersfield! We are happy to hear that Tony delivered professional, straightforward service. Until next time!

September 22, 2022

Excellent service as always! ! Tony knows us and knows our vehicle and takes care of us every time More

by Lpollema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Sep 22, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the 5-stars and shoutout to Tony! We can't wait to see you back at Motor City Lexus of Bakersfield for your next service visit!

September 14, 2022

It’s always a very pleasant experience here. They take wonderful care of you. The front desk is amazing and always so welcoming. The service providers know exactly what they’re doing. And my car More

by k.sharon.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

We are blushing! It's our pleasure to welcome you with attentive and punctual professionalism. Thank you for being a loyal Motor City Lexus of Bakersfield customer!

Sep 14, 2022 -

k.sharon.smith responded

Thank you for making amazing cars and having amazing service!

Sep 15, 2022 -

Motor City Lexus of Bakersfield responded

It's our pleasure! We'll keep up the great work.

September 14, 2022

Service Staff Extremely helpful, respectful and courteous. Service advisor Ino went out of his way to assist us in dealing with the service of our vehicle and our pet during the hot summer in Baker More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service Advisor Ion.
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

William, we're delighted to hear that our service staff delivered the courteous, thorough, and attentive care we strive for! Thank you for the wonderful review and for allowing Motor City Lexus of Bakersfield to assist you - we hope to see you back again next time!

September 14, 2022

Excellent customer service . Go out of the way to get things done. Tony the service manager we use and give him a shout out. Thank you!! More

by psalvestrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce WEIHE, Tony Bounville
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

We're glad Tony and the Motor City Lexus of Bakersfield service team delivered the best-in-class customer care we strive for! Thank you for your business and for sharing this fantastic review!

September 14, 2022

Dustin did a really good job keeper us updated with everything that the did on the car and did a really good overall all More

by Elda.garcia55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 14, 2022 -

Motor City Lexus of Bakersfield responded

Thanks for giving a shout-out to Dustin! We are happy to have him on the Motor City Lexus of Bakersfield team and will share your five-star review. Take care!

September 07, 2022

Customer service is great, we ran into an issue with our car, but they took care of us with a loaner car and one of the managers even delivered the car to my my home…very attentive crew, Dustin was great on More

by Renteria0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 07, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the five stars for Motor City Lexus of Bakersfield! It's great to see you had a seamless service experience with Dustin, and he went the extra mile to ensure you were accommodated. Until next time!

September 06, 2022

Ino is amazing! This dealership is fortunate to have him. Most of the service technicians have been helpful. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Sep 06, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are glad to hear that you had a successful experience working with Ino and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you again down the road!

September 03, 2022

I had a wonderful car buying experience at Lexus with Luis Gil and Demian Castillo. Luis was very pleasant and calm mannered, which made the car buying experience fun and not stressful. And Demian was ve More

by Charissa L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gil, Demian Castillo
Sep 06, 2022 -

Motor City Lexus of Bakersfield responded

Charissa, your feedback is greatly appreciated! Thank you for trusting Motor City Lexus of Bakersfield with your business and for sharing your kind words about Luis and Demian. Safe travels in your new car!

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