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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,318 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,318 Reviews of Motor City Lexus of Bakersfield

December 17, 2022

It was great. Not many vehicles to choose from but I got what I wanted. Very happy with my es350 More

by Abel_cvs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gloria Velazquez
Report | Print
Dec 18, 2022 -

Motor City Lexus of Bakersfield responded

We are so happy our Motor City Lexus of Bakersfield team earned your five stars. Thanks, Abel!

December 10, 2022

Great Service! Our Service advisor Mr. Ino Alvarado was excellent! He was very efficient and courteous. More

by m.fugitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Dec 12, 2022 -

Motor City Lexus of Bakersfield responded

This review means a lot to us! Thank you for choosing Motor City Lexus of Bakersfield and for sharing your thoughtful feedback about Mr. Alvarado and our team. We hope to see you again!

December 02, 2022

Great customer service, Dustin. I really appreciate your help, excellent communication, and quick timeliness in fixing my tire on a Saturday. More

by kandievbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Dec 02, 2022 -

Motor City Lexus of Bakersfield responded

This review means a lot to us! Thank you for choosing Motor City Lexus of Bakersfield and for sharing your thoughtful feedback about Dustin. We hope to see you again!

December 02, 2022

Gloria was wonderful. She made the entire process so easy. Everyone was so professional. Thank you for making us feel welcome. Absolutely love our car!! More

by cathyhowell805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUNTER, Natalie Hierlmeier, Gloria Velazquez
Report | Print
Dec 02, 2022 -

Motor City Lexus of Bakersfield responded

This review means a lot to us! Thank you for choosing Motor City Lexus of Bakersfield and for sharing your thoughtful feedback about Gloria. We hope to see you again!

November 29, 2022

Great friendly service and best facility. Loved the care and dedication they had with my vehicle More

by edgarpld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville, Aris Caceres
Report | Print
Nov 29, 2022 -

Motor City Lexus of Bakersfield responded

It is gratifying to read this feedback! Thank you for trusting Motor City Lexus of Bakersfield with your business and your vehicle, we hope to welcome you back again down the road. Drive safely!

November 27, 2022

Very professional staff from start to finish including young man who met me when I drove in, clerk and Alex, service man. I appreciated having access to a loaner. More

by rani14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 28, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that Alex delivered such a successful service experience. Drive safely, and we hope to see you back again at Motor City Lexus of Bakersfield!

November 18, 2022

We appreciate the good work done to our car. Special thanks to Sean for his time and assistance making everything organized. We highly recommend him and Motorcity Lexus Bakersfield for the exce More

by mnmarica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Nov 21, 2022 -

Motor City Lexus of Bakersfield responded

Your recommendation means a lot to us! Thank you for choosing Motor City Lexus of Bakersfield and for sharing your experience with Sean and our team. Drive safely!

November 17, 2022

Sincere & Welcoming Hospitality are the Footprints placed on the Heart One is Excited to share so Graciously with others, the Phenomenal Experience they received on a Purchase of a Vehicle and the S More

by Nanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SEAN, Ray MATTLEY, Bruce WEIHE, Tony Bounville, John Barajas, Mercedes Thayer
Report | Print
Nov 17, 2022 -

Nanette responded

SEAN~,Service Advisor within Motor City Lexus Service Department of Bakersfield, CA is the HIGH MARKS for Service Excellency!!!

Nov 17, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for this 5-star review, Nanette! We are grateful to know that our team has been helpful to you!

November 15, 2022

Great overall service. From checking in to turning in loaner. All departments subperb. My service representative “INYO” is the best service representative I have ever had. More

by STEVEEMONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado service rep 5 stars
Report | Print
Nov 15, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Steve! We are so glad to hear that you had a successful experience working with Inyo and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

November 15, 2022

Excellent experience. Sean was very knowledgeable..the waiting room was very comfortable. My car was ready when promosed. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Issa Gharibeh
Report | Print
Nov 16, 2022 -

Motor City Lexus of Bakersfield responded

We’re delighted to get your 5-star review, Linda. Thank you for working with us here at Motor City Lexus of Bakersfield. Sean will appreciate your words!

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