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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,294 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,294 Reviews of Motor City Lexus of Bakersfield

October 11, 2022

Excellent service . Advisor very thoughtful about managing cost & at the same time providing the best care possible for my aging vehicle.excellent personal qualities- po More

by Candysingh2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Krieger, John Barajas
Oct 11, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for supporting Motor City Lexus of Bakersfield with your 5-star review! We appreciate your business!

October 11, 2022

Sean is always thorough and explains what our service will be and expectations are exceeded every time More

by 4sipes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Oct 12, 2022 -

Motor City Lexus of Bakersfield responded

We're absolutely thrilled Sean has consistently offered exceptional assistance and expertise! Thank you for being a loyal Motor City Lexus of Bakersfield customer!

October 10, 2022

Tony always has the BEST customer service from start to finish everytime we take our vehicle in. More

by Ema
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Oct 10, 2022 -

Motor City Lexus of Bakersfield responded

Ema, we are grateful for your review. It means the world to us here at Motor City Lexus of Bakersfield! Tony will also be glad to see your shoutout.

October 09, 2022

Awesome people that are friendly, helpful, and knowledgeable! Great place to buy a car from! More

by Nbucmys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reed, Ali Douglas
Oct 10, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We appreciate your support and hope to see you back again at Motor City Lexus of Bakersfield. Safe travels!

October 06, 2022

Extremely courteous and professional. Excellent service. Loaner cars are available if requested. Loaner is equal to or newer than our vehicle. More

by giulianibs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal, Jake Tooker, Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry , Aris Caceres, John Barajas, Mercedes Thayer
Oct 06, 2022 -

Motor City Lexus of Bakersfield responded

We're very grateful that our commitment to great customer care stood out to you. Thank you for the wonderful review and we look forward to your next visit with Motor City Lexus of Bakersfield!

October 06, 2022

Great customer service. Thank you for your help with my needs. Again thank you, great service. More

by Palosb7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
October 05, 2022

Dustin, was great. He made sure I had what I needed and made sure to stay in touch with me through out the experience. Service department got the job done, but left my More

by Augie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 14, 2022 -

Motor City Lexus of Bakersfield responded

Augie, I am very sorry for the mistake on our end as we strive to provide our customers with five-star service. However, I am happy to hear that our team took the time to make things right and ensure you were happy. If there is anything further we can assist you with, please don't hesitate to give me a call. Thank you, Richard del Rosario - Digital Sales and Marketing Manager - 661-213-7801

October 04, 2022

I’m very satisfied with service maintenance at Motor City of Bakersfield. Every employee are always nice, friendly and helpful. They offers hot or coke drinks and other snacks. More

by Amalia040260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray MATTLEY, Bruce WEIHE, Angel Del Rio, Tony Bounville, Juanita Henry , Aris Caceres, John Barajas
Oct 04, 2022 -

Motor City Lexus of Bakersfield responded

Hi Amalia. Thank you for the fantastic review of Motor City Lexus of Bakersfield! We are glad that our team was friendly and that you enjoyed your experience.

October 02, 2022

My services there are always handled quickly, professionally, thoroughly, and friendly. I always leave very satisfied. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 03, 2022 -

Motor City Lexus of Bakersfield responded

Dan, thank you for the great review! We appreciate your business and hope to see you back again at Motor City Lexus of Bakersfield!

September 29, 2022

Excellent customer service, Dustin was very helpful with the service appointment and the courtesy vehicle. More

by Phengchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray MATTLEY
Sep 29, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for leaving Dustin and the Motor City Lexus of Bakersfield team a five-star review, Phengchan! We always appreciate seeing our customers' positive feedback. See you down the road!

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