Motor City Lexus of Bakersfield

Great customer service and service availability. Very prompt to get a call back and done with any vehicle issue. Very prompt to get a call back and done with any vehicle issue. More

I purchased a 2023 ES 350 and the experience was very good. Brooke Lawrence was patient with all my questions regarding the car and financing. I've only had the car a short period of time and I know that good. Brooke Lawrence was patient with all my questions regarding the car and financing. I've only had the car a short period of time and I know that the team of Bakersfield Lexus will be there to help me should I have any questions or concerns. I would highly recommend Bakersfield Lexus to anyone who is looking for a nice luxary car. More

I recently purchased a vehicle from Motorsports Lexus in Bakersfield using their online service. After negotiating the transaction and paying cash for the vehicle, I made arrangements to fly to Bakersfield Bakersfield using their online service. After negotiating the transaction and paying cash for the vehicle, I made arrangements to fly to Bakersfield the following week from a neighboring state to pick up the vehicle and drive it home. Upon my arrival at the dealership, the staff informed me the vehicle has sustained some minor damage to the rear quarter panel while the vehicle was on the lot the weekend prior to my arrival. The Motor City Lexus team jumped into action to ensure the vehicle was professionally repaired in an expedited manner. I would like to send a shout out to Lance Hilderbrand (Sales Manager) for personally reaching out to me a couple weeks after the sale to further apologize for the dealership not noticing the damage to the vehicle prior to my arrival and ensuring I was satisfied with how the dealership handled the repair, etc. Lance is a true professional! More

Overall was a relax and informative experience with Alex. Thank you I recommend other folks. Thank you I recommend other folks. More

Ino Alvarado was my service advisor and he was kind enough to find ways to save me money. He was friendly and helpful and answered any questions I had. He also reserved a loaner car for me. This was my enough to find ways to save me money. He was friendly and helpful and answered any questions I had. He also reserved a loaner car for me. This was my first appointment with him and I felt comfortable with him and valued as a Lexus owner. More

Ino was great. Communicated well and took care of my needs. Hortencia is always a pleasure to speak with over the phone. I recommend this dealer to everyone! Communicated well and took care of my needs. Hortencia is always a pleasure to speak with over the phone. I recommend this dealer to everyone! More

I had my car serviced and some work completed on my front window. All serves were done to my satisfaction. window. All serves were done to my satisfaction. More

Great experience with this dealership and great people! I would do business with them again. I would do business with them again. More

Grt customer service and quick service done appreciate the business Everything was well taken care. the business Everything was well taken care. More

Went in to trade in my car & Fernando was the best. He was not pushy at all and super helpful. He was not pushy at all and super helpful. More