Motor City Lexus of Bakersfield

The best service agent in Bakersfield I have been going to Motor City Lexus for 15 years. The lady I dealt with for most of that time left and I was visiting different service agents. Ju I have been going to Motor City Lexus for 15 years. The lady I dealt with for most of that time left and I was visiting different service agents. Juanita is relatively new and was assigned to my husband about a year ago. I gave her a try and now I am hooked. She is very knowledgeable and deals with the staff in a professional manner; always polite, but means business. She is true to her word and keeps the client well informed. I believe she is the best of the best! Very pleased with the service and the staff! More

Never a problem Always great service and Tony gets me in and out without a hassle. I like having the same serviceperson. The ladies at the counter are also very cust Always great service and Tony gets me in and out without a hassle. I like having the same serviceperson. The ladies at the counter are also very customer friendly. More

great service Tony is great! He goes above and beyond his great help and service. Tell him my little 15 lb American Eskimo loves his new car seat!!!! Jeanne Tony is great! He goes above and beyond his great help and service. Tell him my little 15 lb American Eskimo loves his new car seat!!!! Jeanne More

Excellent work Tony Bounville has been my service writer for several years and he is wonderful! I do not live in town so when I bring my car in for service he alway Tony Bounville has been my service writer for several years and he is wonderful! I do not live in town so when I bring my car in for service he always makes sure I get prompt service. Even when my service may include a big price tag, Tony makes it bearable! Laura Dreyer More

Scheduled maintenance I received prompt and excellent service. Thank you Motor City Lexus for your professionalism, accommodations, and kindness to your customers. I cont I received prompt and excellent service. Thank you Motor City Lexus for your professionalism, accommodations, and kindness to your customers. I continue to bring my vehicle to your service department. More

Always great service! That is one of reasons I bought my car was because of the service department. Bruce is always efficient & seems to care about my thoughts on my Lexus. That is one of reasons I bought my car was because of the service department. Bruce is always efficient & seems to care about my thoughts on my Lexus. More

Excellent service Bruce was very courteous and met all my needs & expectations. I would recommend family and friends for service needs. Jeannette was very attentive to Bruce was very courteous and met all my needs & expectations. I would recommend family and friends for service needs. Jeannette was very attentive to my needs on courtesy vehicle. More

Wait time I had an appointment at 7:46am. Checked in and waited almost 30 mins to be called. I had to inquire the status of my appointment after see all the o I had an appointment at 7:46am. Checked in and waited almost 30 mins to be called. I had to inquire the status of my appointment after see all the other customers that had checked in after get their loaner car and leave. What I was told was that someone had crossed by name off the list showing that I had already been helped. This delay made me 30 mins late for an important meeting. More

Highly satisfied Brittany and Ali were very professional and helpful. They really exceeded our needs. They got us into exactly what we wanted. Would definitely recomme Brittany and Ali were very professional and helpful. They really exceeded our needs. They got us into exactly what we wanted. Would definitely recommend them. More

70,000 mile service I was checked in before I sat down. My car needed a little more work than the 70,000 mike service. Bruce was very accommodating! Excellent service! I was checked in before I sat down. My car needed a little more work than the 70,000 mike service. Bruce was very accommodating! Excellent service! Thank you!! More