Morristown Nissan

Service was excellent as always! Ken, who waited on me, was courteous, kind, friendly, & very efficient! Place is always clean & supplied with coffee, popcorn, & fresh fruit! The wa Ken, who waited on me, was courteous, kind, friendly, & very efficient! Place is always clean & supplied with coffee, popcorn, & fresh fruit! The wait was minimal! More

very pleasant. Very friendly people.misty went out of her way to make sure I was comfortable and informed about my vehicle.very nice person who should be rewarded. Very friendly people.misty went out of her way to make sure I was comfortable and informed about my vehicle.very nice person who should be rewarded. More

Charles was very nice and helpful. Service rep very knowledgeable and helpful. Service was fast. Very nice lounge to hang out in while waiting. I've been there several times and the ser Service rep very knowledgeable and helpful. Service was fast. Very nice lounge to hang out in while waiting. I've been there several times and the service is always fast. More

Overall experience The staff was very friendly at the dealership. They were able to complete the task in a timely manner and were very efficient. I was very impressed The staff was very friendly at the dealership. They were able to complete the task in a timely manner and were very efficient. I was very impressed with their quality of work and timely manner. More

bait and switch Been shopping for a new car. I recently went thru a bsnruptcy and had received a letter for prequalif from them. I submitted a internet request and in Been shopping for a new car. I recently went thru a bsnruptcy and had received a letter for prequalif from them. I submitted a internet request and indicrouge.o models I was nterested in. A salesman named Steven started calling. Telling me I was approved for a new rouge. His remarks come on in bring your driver license and we wimm do paperwork and soy have it no money down. So I finally drove an hour and surprised Stephen. While I waited I noticed none of the models on the internet was there. First red fksg. He greets me and proceeds to get the one I wanted. When h oylled up it was a model i didn't request. I drove it came back and said i want to see tube Rouge Select. He went and got one drove it love it and said lets do the paperwork. He took my keys and disappeared. Andy mean disapoearedan hour later I went to look for him. I find in I his manager office. I said what's taking so long. Oh we are trying to find a lender. I said what? You have told me for two days i was days I was ready to go. He then became tongue tide considering his manager was in the same room. He said that is not what I said. xxxxxxxx ! He said oh well we had you approved on the other car that you drove. I said I didn't mention that car. But he told me tat car was 4500 more so I'm approved on that but notthe cheaper one. I was furious. He flat out lied to get m to dive ther. I left no explanaon walked out. Came home called the general manager. Of course he was busway. I ve called twice more without a return call. That's okay. Ill post on every consumer page I can find. In also writing a complaint to Nissan Corp and the owner in Calf. Buyer beware. Do not trust these crooks if you have credit issues they will trust you like crap!!!!! More

The best Experience and Great People to deal with Laura Breault has gone above and beyond her duties as a sales person. I would recommend her to any body looking for a New and/or used car. She makes Laura Breault has gone above and beyond her duties as a sales person. I would recommend her to any body looking for a New and/or used car. She makes you feel like your right at home. More

Used Nissan Juke :-) We really enjoyed our time!! Brian Bassett was a great salesman, and it was nice to meet him.And as we all know the MANIGER Travis Frazier lol He's a We really enjoyed our time!! Brian Bassett was a great salesman, and it was nice to meet him.And as we all know the MANIGER Travis Frazier lol He's a good one too.And he knows to give us a great deal.By the way my mother bought the Juke.So go by today and stop wasting your time with other car lots!! And get a great deal and a great Nissan.From Brian Bassett and Travis Frazier! ! P.S. Tell them Christa Layman sent you! More

Great people to deal with Love my new car .these are great people to deal with at the Nissan in Morris town Tenn Thank you all for the great service ...Laura Breault........AN Love my new car .these are great people to deal with at the Nissan in Morris town Tenn Thank you all for the great service ...Laura Breault........AND David Harris........Jackie Doolin and Ernest Yanna More

I have given the rating of excellent because Brian Cosby was very helpful in getting me the car that I wanted for a good price. I will definitely recommend East Tennessee Nissan and be back to buy other ve was very helpful in getting me the car that I wanted for a good price. I will definitely recommend East Tennessee Nissan and be back to buy other vehicles.... More

After I became interested in a vehicle I found on the dealership's website, I was quickly contacted by David Harris to set up an appointment to go in and have a look. Before I even entered the dealership dealership's website, I was quickly contacted by David Harris to set up an appointment to go in and have a look. Before I even entered the dealership I was greeted outside by name. David had Brian Crosby work with me to find the vehicle that was right for me. Brian immediately went to work to help me meet my needs and wants in a new vehicle. I was extremely anxious about buying a new vehicle, but Brian was very reassuring and patient with me. He showed me several different vehicles that could potentially meet my expectations. When I was still unsure about the vehicle I had chosen, Travis (the sales manager) and Brian allowed me to drive the vehicle around for a while to help me make up my mind about it. When I got back to the dealership I was sold! During the paperwork process, the entire staff was amazing with my 4 year old daughter. Brian allowed her to color, some other salesmen kept her occupied playing games with her, and Susan even gave her some goodies that the dealership had tucked away. When we finished the paperwork and it was time to go, I learned that my new vehicle had not been detailed to Brian's and Travis' satisfaction. Even though it was 45 minutes past closing time, Brian, Travis, and other staff members took it upon themselves to get the job done! I'm sure they were ready to call it a night, but they stayed to make sure I was happy! There are no words to truly express how grateful I was to be treated so well during this process! The customer service that I was given was beyond my expectations. More