Morristown Nissan

I would not recommend this dealership - ever. Working with the salesperson was actually a decent experience, but I'm not going to mention his name. Everything else about the transaction and everything s with the salesperson was actually a decent experience, but I'm not going to mention his name. Everything else about the transaction and everything since has been terrible. At first, we made the deal via text and email and were promised the car. When we called to arrange pickup, we were told that someone else was coming to look at it and we better hurry. This made me furious. We then went to get the van and the other people showed up at the same time and we heard continuously about how "we got there just in time" even though it was our understanding the deal was already done. We drove off the lot and the AC quit working - they tried to make it sound like it was our responsibility. They finally did fix it though at no cost to us. It's now been almost 2 months and we still don't have our title. I would never ever recommend this dealership. More

We went to East Tennessee Nissan of Morristown, thought we had found a great deal. We Left the lot with a 2005 Mazda MPV, that they told us was inspected by their service and checked out just fine! Bull th we had found a great deal. We Left the lot with a 2005 Mazda MPV, that they told us was inspected by their service and checked out just fine! Bull the engine light came on we took it to get checked out and the problem was the spark plugs and some other things we thought were minor until all was done cost us $600. We called the dealership so see if they would at least help,Mr. Brady was sapossed to call back for 2 weeks! Apparently he forgot how to use the phone. To top it all off we agreed on the advertised price of 5900 and when we get our bill guess what it says we owe 7900. I guess they dont know how to use a calculator either! I WILL NEVER go back or suggest any one else go back! They are a rip off and have been jerking us around from the start! We live an hour away but are making the trip because evertime we call Mr. Brady is convenintly with a customer! NEVER USE these ppl to buy a car. More

By far the best car buying experience I have never had !! From start to finish Mr Booker was great. He found me the car I wanted and was able to get my payments where I needed them. Couldn't be happier !! Th From start to finish Mr Booker was great. He found me the car I wanted and was able to get my payments where I needed them. Couldn't be happier !! Thanks to all the staff at East Tennessee Nissan for the great service. I'll make sure to tell all my family and friends about your dealership. Martha Fernandez More