Morris Cadillac Buick GMC
North Olmsted, OH
Filter Reviews by Keyword
By Type
214 Reviews of Morris Cadillac Buick GMC
Excellent customer service, clean friendly, and very knowledgeable to my questions, would make recommendations to family and friends, keep up the Good work! knowledgeable to my questions, would make recommendations to family and friends, keep up the Good work! More
Dealership does a great job setting you up for service, you pull right into a covered garage and walk into the break room. Also wash vehicle before you pick it up. you pull right into a covered garage and walk into the break room. Also wash vehicle before you pick it up. More
Brought my vehicle here for maintenance, switching winter tires, and to check a gauge. Scheduled in advance. Asked specifically if the vehicle would be looked at that day. It was not, it was covered in snow tires, and to check a gauge. Scheduled in advance. Asked specifically if the vehicle would be looked at that day. It was not, it was covered in snow the next afternoon when I drove by. Was told multiple times it would be finished, then received no calls. Additional problems were identified, service rep Dan told me they had parts available on hand. Took days after this to get repairs done. No one answers the phones, you have to leave messages. And they do call back, usually quickly. Overall service quality is good, but my vehicle was there for a week and a half. I suspect They are overworked or understaffed or both. More
Mark Yonke and the Morris Team did an incredible job throughout this entire process. From finding us a great vehicle within our budget to handling all the financing, this transaction was a homerun. Tha throughout this entire process. From finding us a great vehicle within our budget to handling all the financing, this transaction was a homerun. Thanks Mark and thanks Adam. More
GMC Morris continues to take good care of me. Apparently when you schedule a service on line, if the date you select is unavailable, the site will automatically schedule the next available date. I was unawa when you schedule a service on line, if the date you select is unavailable, the site will automatically schedule the next available date. I was unaware and did not pay attention. So I showed up on the date I thought I scheduled. Warren M, the service Rep, was able to accommodate me despite this. Not the first time he has gone above and beyond for me. Very much appreciated. More
Excellent experience overall. Great sales rep! Great service and went beyond our expectations. We will definitely be a return customer and will recommend to others. service and went beyond our expectations. We will definitely be a return customer and will recommend to others. More
This was by far the easiest and most comfortable car deal I have ever been involved in. Professional and courteous staff everything happened in a couple hours and will definitely recommend Our salesman Ed An I have ever been involved in. Professional and courteous staff everything happened in a couple hours and will definitely recommend Our salesman Ed And Maurice GMC too many people. More