26100 Lorain Rd
North Olmsted, OH 44070
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My family and I had the pleasure of working with a very nice young lady by the name of Cecily. I came in to look at Ford transit cargo vans that would be suitable for my vending business. I ended up with a 2023 Ford transit 250 which I took delivery on today. When I went to test drive it a check engine light came on which both the mechanic at your facility and the mechanic that I took it to for a free purchase inspection attributed to having sat without being driven for a long period of time. When I called back to speak to Cecily and discuss some logistical details on Monday, she informed me that the check engine light came back on and she took it to the Ford dealer who determined that the reason for the check engine light coming on, was due to the fact that a mouse had chewed the wiring harness. As I understand that the wiring harness was not covered under the factory warranty, but your facility went ahead and covered the cost of replacing the whole wiring harness. On the drive home no check engine lights came on. Here’s hoping I can make it to 200,000 miles in this thing.
Car was readied for test drive (was in show room floor) when we arrived Financed options given were clear to understand
It was the best experience I’ve ever had buying a new car! Thank you!
Great purchase experience. As an out of state buyer, both Cam (sales) and Mike (Finance) were good to work with. Thanks for the vehicle!
They took care of of my vehicle with out any issues and kept me informed about anything that needed to be done.
I was very happy with the entire process of purchasing my truck. Cecilia was the best she made everything smooth and enjoyable. I highly recommend Morris Buick and GMC
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