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Morris Cadillac Buick GMC
North Olmsted, OH
214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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214 Reviews of Morris Cadillac Buick GMC
May 15, 2018
Service Thank you for the friendly service! Jennifer Adams was so helpful and pleasant to speak with. I appreciate the great customer service! Speedy as well! Thank you for the friendly service! Jennifer Adams was so helpful and pleasant to speak with. I appreciate the great customer service! Speedy as well! More
by Spatton
Employees Worked With
Jennifer Adams
May 14, 2018
Body shop Very courteous and friendly Job well done Car looks great Took the car the same day I brought it in Was able to get a loaner immediately Very courteous and friendly Job well done Car looks great Took the car the same day I brought it in Was able to get a loaner immediately More
by Golfers
Employees Worked With
Dave Ellis
May 12, 2018
Great experience The dealership was very nice to deal with. They were honest and upfront about everything throughout the car buying process. I will be recommending th The dealership was very nice to deal with. They were honest and upfront about everything throughout the car buying process. I will be recommending them to friends and family! More
by Happy buyer
Employees Worked With
Jennifer Adams
May 10, 2018
Friendly staff This is a Nice facility, conviently located off of Lorain road. They provided Fast service! Came in for a tire issue on my Honda Odyssey. Will return! This is a Nice facility, conviently located off of Lorain road. They provided Fast service! Came in for a tire issue on my Honda Odyssey. Will return! More
by Megan
Employees Worked With
Jennifer Adams
May 09, 2018
Quick. Easy. Reliable. Buying a car used to feel like a chore before my experience at Morris Caddilac Buick GMC. Now I'm on my fourth vehicle from them and don't plan on goi Buying a car used to feel like a chore before my experience at Morris Caddilac Buick GMC. Now I'm on my fourth vehicle from them and don't plan on going elsewhere. More
by Brentonb22
Employees Worked With
Branden Brada, Adam Morris
May 09, 2018
Great place to buy a car So far all of our families cars have have come from Morris. Their staff both sales and service have never missed a beat from beginning to end. Brand So far all of our families cars have have come from Morris. Their staff both sales and service have never missed a beat from beginning to end. Branden B. is always aware of the best deals when we are in need! More
by Todddsmith
Employees Worked With
Branden Brada
May 08, 2018
Very professional staff and easy to work with made my shopping and purchasing an enjoyable experience. Thanks to all the staff for everything you did staff and easy to work with made my shopping and purchasing an enjoyable experience. Thanks to all the staff for everything you did More
by Sdkatz9
Employees Worked With
Jennifer Adams
May 05, 2018
New 2018 Escalade ESV Purchase Purchased my 5th new Escalade from Morris and they have exceeded my expectations every time! I would recommend Morris to anyone looking for a new or u Purchased my 5th new Escalade from Morris and they have exceeded my expectations every time! I would recommend Morris to anyone looking for a new or used vehicle. More
by Golfer Guy
Employees Worked With
Branden Brada , Jennifer Adams
February 20, 2018
Lied to about inspecting and service pre-owned vehicle Buyer beware with used vehicles. We drove up from Columbus, Ohio to purchase a used 2014 Expedition. Was advised by sales that it was in great shape a Buyer beware with used vehicles. We drove up from Columbus, Ohio to purchase a used 2014 Expedition. Was advised by sales that it was in great shape and had been serviced, and needed nothing.... Drove it straight home and parked it for 30 days until my wife’s lease was up on Feb 3rd. After the lease was turned in, my wife started driving the vehicle only to find the wiper arm was broken? So I took it in and was told the front pinion seal was leaking. I had them both replaced, only to have the oil change required message come on the cluster. I call and spoke with Frank White (used car manager) who flat out lied to me and told me it had been serviced. I asked for a copy of the inspection and service and reluctantly agreed to email it to me. Well I got it finally 3 days later all to find out exactly what I thought. The repair order has “No work performed” as the correction to the used car inspection, the oil change and the detail. This dealership is a joke, it will scam you and lie to you, then the General Manager Adam Morris whom I assume is probably part of the family won’t call you back. My next step is filing a complaint with the BBB and to make sure anybody who plans to buy a used car from them knows they are liars. More
by kenithb123
Employees Worked With
Frank White
December 23, 2017
Horrible When I called and gave them a stock number, Jeff Firestone did not physically check for the car, but called me back to see if I was a Costco member. L When I called and gave them a stock number, Jeff Firestone did not physically check for the car, but called me back to see if I was a Costco member. Left a message at my house,but had my cell phone number. When I called back he said the car had been sold, 7 hours later.... He did not ever try to help me find another car to purchase. I would never go there again for anything. Communication is horrible, not friendly and eager to help find the right car for me. Glad I bought a new Arcadia somewhere else More
by dbarker
Employees Worked With
Jeff Firestone
