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Morris Cadillac Buick GMC
North Olmsted, OH
211 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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211 Reviews of Morris Cadillac Buick GMC
May 10, 2018
Friendly staff This is a Nice facility, conviently located off of Lorain road. They provided Fast service! Came in for a tire issue on my Honda Odyssey. Will return! This is a Nice facility, conviently located off of Lorain road. They provided Fast service! Came in for a tire issue on my Honda Odyssey. Will return! More
by Megan
Employees Worked With
Jennifer Adams
May 09, 2018
Quick. Easy. Reliable. Buying a car used to feel like a chore before my experience at Morris Caddilac Buick GMC. Now I'm on my fourth vehicle from them and don't plan on goi Buying a car used to feel like a chore before my experience at Morris Caddilac Buick GMC. Now I'm on my fourth vehicle from them and don't plan on going elsewhere. More
by Brentonb22
Employees Worked With
Branden Brada, Adam Morris
May 09, 2018
Great place to buy a car So far all of our families cars have have come from Morris. Their staff both sales and service have never missed a beat from beginning to end. Brand So far all of our families cars have have come from Morris. Their staff both sales and service have never missed a beat from beginning to end. Branden B. is always aware of the best deals when we are in need! More
by Todddsmith
Employees Worked With
Branden Brada
May 08, 2018
Very professional staff and easy to work with made my shopping and purchasing an enjoyable experience. Thanks to all the staff for everything you did staff and easy to work with made my shopping and purchasing an enjoyable experience. Thanks to all the staff for everything you did More
by Sdkatz9
Employees Worked With
Jennifer Adams
May 05, 2018
New 2018 Escalade ESV Purchase Purchased my 5th new Escalade from Morris and they have exceeded my expectations every time! I would recommend Morris to anyone looking for a new or u Purchased my 5th new Escalade from Morris and they have exceeded my expectations every time! I would recommend Morris to anyone looking for a new or used vehicle. More
by Golfer Guy
Employees Worked With
Branden Brada , Jennifer Adams
February 20, 2018
Lied to about inspecting and service pre-owned vehicle Buyer beware with used vehicles. We drove up from Columbus, Ohio to purchase a used 2014 Expedition. Was advised by sales that it was in great shape a Buyer beware with used vehicles. We drove up from Columbus, Ohio to purchase a used 2014 Expedition. Was advised by sales that it was in great shape and had been serviced, and needed nothing.... Drove it straight home and parked it for 30 days until my wife’s lease was up on Feb 3rd. After the lease was turned in, my wife started driving the vehicle only to find the wiper arm was broken? So I took it in and was told the front pinion seal was leaking. I had them both replaced, only to have the oil change required message come on the cluster. I call and spoke with Frank White (used car manager) who flat out lied to me and told me it had been serviced. I asked for a copy of the inspection and service and reluctantly agreed to email it to me. Well I got it finally 3 days later all to find out exactly what I thought. The repair order has “No work performed” as the correction to the used car inspection, the oil change and the detail. This dealership is a joke, it will scam you and lie to you, then the General Manager Adam Morris whom I assume is probably part of the family won’t call you back. My next step is filing a complaint with the BBB and to make sure anybody who plans to buy a used car from them knows they are liars. More
by kenithb123
Employees Worked With
Frank White
December 23, 2017
Horrible When I called and gave them a stock number, Jeff Firestone did not physically check for the car, but called me back to see if I was a Costco member. L When I called and gave them a stock number, Jeff Firestone did not physically check for the car, but called me back to see if I was a Costco member. Left a message at my house,but had my cell phone number. When I called back he said the car had been sold, 7 hours later.... He did not ever try to help me find another car to purchase. I would never go there again for anything. Communication is horrible, not friendly and eager to help find the right car for me. Glad I bought a new Arcadia somewhere else More
by dbarker
Employees Worked With
Jeff Firestone
March 08, 2017
Great service The service and staff are above and beyond . I feel so well taken care of ! Everyone from the sales team to the staff are great ! The service and staff are above and beyond . I feel so well taken care of ! Everyone from the sales team to the staff are great ! More
by Nadean
Employees Worked With
Steve
September 24, 2016
RUDE SALESMAN Salesman MARK NUGENT was extremely rude! I was trying to make a deal on a used Chevy Equinox. Told me "QUIT YOUR WHINING ". That's not what you expect Salesman MARK NUGENT was extremely rude! I was trying to make a deal on a used Chevy Equinox. Told me "QUIT YOUR WHINING ". That's not what you expect from a Cadillac dealer! More
by DT
Employees Worked With
Mark Nugent
April 14, 2016
"Great buying experience and excellent customer service" Just bought my second truck from Morris. Both of my experiences were very pleasant and never any pressue or pushy selling tactics to get me to b Just bought my second truck from Morris. Both of my experiences were very pleasant and never any pressue or pushy selling tactics to get me to buy. Both times I dealt with the same salesman. Mark Nugent is a real pleasure to deal with and looks out for his customers and treats them with great respect and excellent customer service. Mark makes the whole sales experience run smooth from beginning to end. I will definitely be going back to Mark in the future. More
by pkovalchuk
Employees Worked With
Mark Nugent
