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Morris Cadillac Buick GMC

North Olmsted, OH

4.7
214 Reviews

26100 Lorain Rd

North Olmsted, OH

44070

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214 Reviews of Morris Cadillac Buick GMC

February 18, 2021

5 Star review. They are always ready and on time. Morris does a great job. Car was fixed early and washed in a snowstorm. Thanks. More

by MCCREADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren McCaskey
February 13, 2021

This is the second oil change. Both times you did not wash my vehicle. Chevrolet always washes my wife’s car. The attention to detail seems to be lacking. More

by tsworney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Warren McCaskey
Feb 15, 2021 -

Morris Cadillac Buick GMC responded

Thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We are sorry we may have missed the mark with your visit. Please reach out to us at 440-777-7577 to let us know how we can do better.

January 29, 2021

A very pleasant experience. Bob Morris GMC/Cadillac really makes it is easy & enjoyable for their customers. Extremely professional! Mark Ioncke is an Awesome sales Rep. I would highly recommend More

by Kjkid15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ioncke Sales, Dan Krzywicki
January 16, 2021

Arrived at dealer a few minutes before appointment. The service advisor seen me walking up and came out and told me to pull right in, he took care of me and in an hour I was on my way back home. Great serv More

by dale.messing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren McCaskey
January 16, 2021

Upon arrival the sales person we spoke with by phone was not available yet another employee accommodation us by moving the car to the garage area so we could look over the car. Once we met with the Jeremy w More

by Dave Varner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeramy
January 06, 2021

Top shelf service very pleased. Service advisor Warren Mc Caskey top Shelf as well. Wait area clean and attractive. Vehicle drop off area very nice as well More

by Schultzjn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren McCaskey
January 02, 2021

Great Customer Service from sales person and finance person. Made me feel confident I was buying the right vehicle. Neither of them were pushy didn’t try to get me buy something I didn’t want More

by Lynda2535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
December 31, 2020

Bought a new car from Ken Cole. Excellent customer service. He was great also with my parents getting a Cadillac. Great guy would recommend anytime and also come back. More

by lowpapag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cole
December 24, 2020

Took my vehicle in for an oil change, great service- very friendly and I loved the holiday spirit in the office! Great sweaters and hats! They have a very nice waiting area with snacks and drinks to enjoy wh More

by Amber S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Krzywicki
December 09, 2020

Quick and efficient service. Took care to review issues with me and alternatives. Excellent price and got me out the door quickly as I was a Waiter. More

by jeffrey.r.marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Krzywicki
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