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Morris Cadillac Buick GMC

North Olmsted, OH

4.7
214 Reviews

26100 Lorain Rd

North Olmsted, OH

44070

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214 Reviews of Morris Cadillac Buick GMC

May 28, 2021

Salesman Bill Mash was very accessible and knowledgeable He made the process very easy Picking up the vehicle was very smooth every thing was ready to go when he said it would be Excellent experience More

by Spirovouts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mash
May 31, 2021 -

Morris Cadillac Buick GMC responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at Morris Cadillac. It's great to know that we continue to provide our customers with everything they need.

May 21, 2021

They are very accommodating when taking your money but when you try to buy out a lease with a third party they treat you like a leppar. Thanks for lack of help with GM financial Mark. More

by Frustated
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
May 22, 2021 -

Morris Cadillac Buick GMC responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (440) 777-7577 when you have a chance. Thank you, and we look forward to hearing from you

May 12, 2021

Went in for rear vibration. To to the intermittent occurrence the service manager was unable to pin point problem. Maybe a baffle in exhaust system. More

by rrrr57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Burton
May 12, 2021 -

Morris Cadillac Buick GMC responded

Thank you for the high rating! We're glad to hear that your overall experience was positive. We hope your rear vibration issue is resolved soon. Please let us know if there is anything more we can do for you in the future. Have a great day!

April 29, 2021

Took care of me as usual. Made it easy to schedule my appointment. Was done within an hour. Did a thorough inspection of my vehicle. Found an issue that is covered by warranty. More

by dk3081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren McCaskey
Apr 29, 2021 -

Morris Cadillac Buick GMC responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know.

April 14, 2021

Very friendly and relaxed atmosphere at the dealership. No pressure and an easy car buying experience. They made sure I was very satisfied with purchase. More

by aceohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Apr 15, 2021 -

Morris Cadillac Buick GMC responded

Hi there, Thank you for your five-star review. Our team at Morris Buick GMC always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care!

April 02, 2021

$80 oil change tire rotation, 15% off coupon Morris sends in the mail is not accepted. Will no longer do business with Morris Cadillac. Please remove from mailing list. More

by Thom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Adams, Ken Matthews, Alyssa Tabar
Apr 03, 2021 -

Morris Cadillac Buick GMC responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business.

March 31, 2021

Work is fine. Appointment scheduling not so good. Booked appointment week in advance but didn't start until the next day after my appointment time. There is no excuse for this. More

by Reeltime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Matthews, Warren McCaskey
Mar 31, 2021 -

Morris Cadillac Buick GMC responded

Thank you for your feedback, we aim to provide an exceptional experience for all of our customers. Your feedback will be taken into deep consideration so we can identify the areas that need improvement.

March 18, 2021

Excellent experience start to finish in getting a new GMC. Adam Morris is terrific and makes the acquisition process seem less. A very good dealership More

by sdcookedds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Moomaw
Mar 19, 2021 -

Morris Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Morris Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

March 15, 2021

I received excellent service from my salesman Jeremy Moomaw! I made an appointment with him over the telephone and he met me as arrived at the scheduled time. He was attentive with me on a busy Saturd More

by fabusse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Moomaw
Mar 16, 2021 -

Morris Cadillac Buick GMC responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Morris Cadillac Buick GMC.

February 25, 2021

Great dealership great people always friendly service is quick and takes as long as quoted. Purchased my vehicle there too and I am very satisfied More

by papaofts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Adams, Warren McCaskey
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