Modern Nissan of Lake Norman

Run Away From This Dealership! HORRIBLE! Never again will I step into this joke of a dealership! We were looking for a new car to replace our 2012 Sonata and went to Modern Nissan o HORRIBLE! Never again will I step into this joke of a dealership! We were looking for a new car to replace our 2012 Sonata and went to Modern Nissan of Lake Norman. We wanted to get an appraisal of our car while on the test drive but the sales person said they did the appraisal, which sounded strange. After the test drive we went inside and after a few minutes the Sales Manager Chris came in and claimed they were having "printer problems" and we should come back. I said that were would appreciate an appraisal and some numbers so that we could look over everything. Chris said go on Kelly Blue Book and rate your car as good and that's your trade in amount. Mind you he is telling me this without ever looking at my car! I said we REALLY would like some numbers and we were interested in the rogue and also I had a VPP voucher for another car and could get one for this. Chris then again refused to do an appraisal and told me that the VPP voucher for the more expensive rogue we were looking at would "be a couple hundred dollars tops". Funny thing Chris, the VPP voucher was for OVER $1,500! At this point I was fed up with out treatment and we just left vowing NEVER again to go into this dealership. Reading the reviews about sales I wonder how Chris even has a job! I feel we were not treated with respect and I guess he thought we were not serious. Funny thing is I hope Chris reads this and I will gladly send him a photo of the $27,000 cashiers check I got for the car we did purchase! Modern Nissan of Lake Norman is a joke and unless you want to be treated with disrespect and flat out lied to avoid them at all cost. I sold cars previously and I assure you Chris would have been fired for his antics at the dealership I used to work at. More

Wonderful Salesman - Gil Bracy I just purchased a 2015 Nissan Altima from this auto dealer and am so excited. My salesman, Gil Bracy, was personable, professional, patient, and jus I just purchased a 2015 Nissan Altima from this auto dealer and am so excited. My salesman, Gil Bracy, was personable, professional, patient, and just a great guy to deal with. I first met Gil about a year ago and he has patiently waited for me to decide on my car and never pressured me in any way. When I finally told him exactly what I wanted, he went above and beyond to help me purchase it. All the employees were friendly and helpful, but Gil is exceptional. Thanks Gil. Maggie Duncan More

Excellent customer service They worked with me to get me exactly what I wanted. It was an over all great experience. I would recommend this dealership to anyone. They worked with me to get me exactly what I wanted. It was an over all great experience. I would recommend this dealership to anyone. More

Wonderful sales people I have owned 4 Nissan vehicles, 2 Pathfinders, an Altima coupe and a Rogue. This is my 5th car and another Rogue. Since the company I retired from I have owned 4 Nissan vehicles, 2 Pathfinders, an Altima coupe and a Rogue. This is my 5th car and another Rogue. Since the company I retired from sold parts to Nissan tier 2 suppliers, I know the quality that goes into their vehicles. Jason was very helpful and made the whole process pain free for this old lady!!! More

Excellent Sales & Service I recently purchased a used 2014 Pathfinder Platinum from Gil Bracy. He was extremely personable and not pushy. The sale was easy from start to fini I recently purchased a used 2014 Pathfinder Platinum from Gil Bracy. He was extremely personable and not pushy. The sale was easy from start to finish! There were 2 cosmetic issues on the car, and although it was used, they fixed them at no charge, and did an amazing job!! I also have to give a shout out to Ken in finance! He was extremely pleasant to work with! I would highly recommend this dealership! More

Easiest purchase ever! I've purchased my last three cars from Modern Nissan and can not say enough good things about them. I came out to look and Gil was exceptional with te I've purchased my last three cars from Modern Nissan and can not say enough good things about them. I came out to look and Gil was exceptional with telling me all the options available. The next day when I had decided to buy, I called him up to work out the details. My goal was to spend as little time in the showroom as possible on the holiday weekend, and we did everything over the phone. When the paperwork was all ready, I went there to sign everything and was in and out in 20 minutes! What a great experience! More

Loaded Rogue This was our 3rd Nissan buy from Gil at Lake Norman Nissan! He is SUPER! We are retired so he always gives us great service! Would recommend any reti This was our 3rd Nissan buy from Gil at Lake Norman Nissan! He is SUPER! We are retired so he always gives us great service! Would recommend any retiree to buy a Nissan Lake Norman! Thanks again to Gil and Chris Young for making our dream car a reality! More

Love the Service !! I just purchased my Nissan Rogue from Modern Nissan of Lake Norman. I must say that I was very pleased with the service I received. Chris, your sal I just purchased my Nissan Rogue from Modern Nissan of Lake Norman. I must say that I was very pleased with the service I received. Chris, your sales manager came highly recommended. He was very professional and knew exactly what I wanted in a vehicle. Mike, our salesman was wonderful! He made sure that I knew all of the bells and whistles before I left the dealership. More

Excellent Customer Service I just purchased my Nissan Pathfinder with Gil Bracy he got me exactly what I wanted and a great deal at that. Gil provided the best customer service I just purchased my Nissan Pathfinder with Gil Bracy he got me exactly what I wanted and a great deal at that. Gil provided the best customer service I had ever had while I was looking to purchase a car, I would recommend Modern Nissan to anyone that it looking for a car with a great deal!! More

Excellent Customer Service I recently worked with Mr. Gil Bracy to purchase a vehicle from this dealership. Mr. Bracy provided an awesome customer service experience. He was v I recently worked with Mr. Gil Bracy to purchase a vehicle from this dealership. Mr. Bracy provided an awesome customer service experience. He was very knowledgeable of the vehicle that I was looking to purchase and very eager to share his knowledge. When I decided on a vehicle that wasn't on that particular lot he was able to get the vehicle to his lot in a swift manner so that I could test drive it and later purchase it. I love my new car! All of the staff at Modern Nissan of Lake Norman that I encountered were very personable and focused on customer satisfaction. I will definitely refer anyone looking to purchase a quality new or pre- owned vehicle whom values excellent customer service to Mr. Bracy at this dealership. More