Modern Nissan of Lake Norman

A very good experience My salesman, Jason, was very attentive and helped me get a good experience at Modern Nissan. The process was speedy and I was pleased with the entire My salesman, Jason, was very attentive and helped me get a good experience at Modern Nissan. The process was speedy and I was pleased with the entire experience. And Jason followed up and styed in touch even after the deal was ended. . More

Great buying experience I am so happy I bought local and got my new Murano at Modern Nissan of Lake Norman. The entire shopping and buying experience was very easy. The sales I am so happy I bought local and got my new Murano at Modern Nissan of Lake Norman. The entire shopping and buying experience was very easy. The salesman (Gil) was extremely accommodating with taking 3 different vehicles overnight to help me in my decision making. We were pleasantly surprised that there was no upselling and no pressure to buy. I love my new Murano. More

Great buying experience with Roger Gonzalez I bought my 2016 Rogue from Roger Gonzalez and will recommend him to my family and friends. He was very knowledgeable , helpful, patient, and respons I bought my 2016 Rogue from Roger Gonzalez and will recommend him to my family and friends. He was very knowledgeable , helpful, patient, and responsive to my wife and I during this purchase. This was the easiest purchasing experience I've had. I even received a call from the manager thanking us for our business. Great dealer! More

My second Nissan purchase from Modern Nissan I have nothing but positive things to say about my experience. I viewed and selected a vehicle online, then made an appointment to test drive the veh I have nothing but positive things to say about my experience. I viewed and selected a vehicle online, then made an appointment to test drive the vehicle. They were waiting for me and met me as I was getting out of my vehicle. Gil Bracy was my sales person. You will never meet a friendlier more knowledgeable sales person. I highly recommend him! More

Good, but not great We bought a vehicle from Modern Nissan & upon delivery, there were NO floor mats, so we called & they said it was an option! I guess the $35,800 for t We bought a vehicle from Modern Nissan & upon delivery, there were NO floor mats, so we called & they said it was an option! I guess the $35,800 for the vehicle wasn't enough to cover floor mats? Please include necessities in the price! Seems so petty and cheapskate of them. Left with 5 small kids and no floormats... More

Excellent customer service Gil Bracy was friendly, informative and efficient. All the paperwork was handled with no problems. I would recommend this dealership to other friends Gil Bracy was friendly, informative and efficient. All the paperwork was handled with no problems. I would recommend this dealership to other friends and family. More

Run Away From This Dealership! HORRIBLE! Never again will I step into this joke of a dealership! We were looking for a new car to replace our 2012 Sonata and went to Modern Nissan o HORRIBLE! Never again will I step into this joke of a dealership! We were looking for a new car to replace our 2012 Sonata and went to Modern Nissan of Lake Norman. We wanted to get an appraisal of our car while on the test drive but the sales person said they did the appraisal, which sounded strange. After the test drive we went inside and after a few minutes the Sales Manager Chris came in and claimed they were having "printer problems" and we should come back. I said that were would appreciate an appraisal and some numbers so that we could look over everything. Chris said go on Kelly Blue Book and rate your car as good and that's your trade in amount. Mind you he is telling me this without ever looking at my car! I said we REALLY would like some numbers and we were interested in the rogue and also I had a VPP voucher for another car and could get one for this. Chris then again refused to do an appraisal and told me that the VPP voucher for the more expensive rogue we were looking at would "be a couple hundred dollars tops". Funny thing Chris, the VPP voucher was for OVER $1,500! At this point I was fed up with out treatment and we just left vowing NEVER again to go into this dealership. Reading the reviews about sales I wonder how Chris even has a job! I feel we were not treated with respect and I guess he thought we were not serious. Funny thing is I hope Chris reads this and I will gladly send him a photo of the $27,000 cashiers check I got for the car we did purchase! Modern Nissan of Lake Norman is a joke and unless you want to be treated with disrespect and flat out lied to avoid them at all cost. I sold cars previously and I assure you Chris would have been fired for his antics at the dealership I used to work at. More

Wonderful Salesman - Gil Bracy I just purchased a 2015 Nissan Altima from this auto dealer and am so excited. My salesman, Gil Bracy, was personable, professional, patient, and jus I just purchased a 2015 Nissan Altima from this auto dealer and am so excited. My salesman, Gil Bracy, was personable, professional, patient, and just a great guy to deal with. I first met Gil about a year ago and he has patiently waited for me to decide on my car and never pressured me in any way. When I finally told him exactly what I wanted, he went above and beyond to help me purchase it. All the employees were friendly and helpful, but Gil is exceptional. Thanks Gil. Maggie Duncan More

Excellent customer service They worked with me to get me exactly what I wanted. It was an over all great experience. I would recommend this dealership to anyone. They worked with me to get me exactly what I wanted. It was an over all great experience. I would recommend this dealership to anyone. More

Wonderful sales people I have owned 4 Nissan vehicles, 2 Pathfinders, an Altima coupe and a Rogue. This is my 5th car and another Rogue. Since the company I retired from I have owned 4 Nissan vehicles, 2 Pathfinders, an Altima coupe and a Rogue. This is my 5th car and another Rogue. Since the company I retired from sold parts to Nissan tier 2 suppliers, I know the quality that goes into their vehicles. Jason was very helpful and made the whole process pain free for this old lady!!! More