Modern Nissan of Lake Norman

I found my dream car at a down-to earth price! I was warned that finding a used car to meet my specifications - including color , mileage, and price would be like winning the lottery. Well, yesterd I was warned that finding a used car to meet my specifications - including color , mileage, and price would be like winning the lottery. Well, yesterday, I was the big "winner" of the Altima of my dreams at a great value. Mr. Gil Bracy made the buying experience hassle-free with his detailed knowledge of the vehicles and his easy-going charm and courtesy. Even my husband (who absolutely hates to "deal") was satisfied with the whole experience. More

amazing people make for a great experience! My family and I have purchased 10 cars from Modern Nissan. The people truly care. They listen to what you are saying! A different kind of dealership! My family and I have purchased 10 cars from Modern Nissan. The people truly care. They listen to what you are saying! A different kind of dealership! Check them out! More

Professional Great experience before, during, and even after. They have earned their high ratings. Would recommend Gil Bracy to anyone. Will be buying my next car Great experience before, during, and even after. They have earned their high ratings. Would recommend Gil Bracy to anyone. Will be buying my next car and every one after that from Modern Nissan. More

GREAT JOB Eric Carter was the best sales person I have had in years!!!!!!!!!!! Great customer service, friendly and fast process!!!!!! I have referred three pe Eric Carter was the best sales person I have had in years!!!!!!!!!!! Great customer service, friendly and fast process!!!!!! I have referred three people already! More

Love my new 2015 Nissan Altima I stopped into Modern Nissan of Lake Norman to just look at their cars and left with a beautiful new 2015 Nissan Altima. As soon as I drove it, I kne I stopped into Modern Nissan of Lake Norman to just look at their cars and left with a beautiful new 2015 Nissan Altima. As soon as I drove it, I knew I wanted one of these cars. The place was extremely busy that day, but the service was exceptional. I worked with Jason Spruill and he worked with me very patiently to get me exactly what I wanted. I could not make up my mind on what color I wanted inside and out and like I said Jason worked with me until I was satisfied. Everyone at the dealership was very pleasant, even the ones that were helping other customers. Great place to buy a car. More

Great first time experience First time experience with this dealership was very positive. A demo 2014 Nissan Sentra S was initially found on Autotrader.com. An email to the deale First time experience with this dealership was very positive. A demo 2014 Nissan Sentra S was initially found on Autotrader.com. An email to the dealership promptly resulted in a phone call and appointment. David Puchlettner greeted us upon arrival and was very professional and knowledgable in assisting with the purchase. Having the car delivered to our daughter in Tennessee with a full tank of gas was an unexpected and much appreciated benefit! Will definitely consider Modern Nissan for our next vehicle needs. More

Outstanding Service on a Walk-In Problem Early in the morning, this past Saturday, 05 January, I got into my 2014 Nissan Altima 3.5 SL, cranked it up, and discovered that the power to my radi Early in the morning, this past Saturday, 05 January, I got into my 2014 Nissan Altima 3.5 SL, cranked it up, and discovered that the power to my radio, navigation display screen, and most of the other bells and whistles was dead. A couple of restarts didn't correct the problem. I had remembered from my research on that make and model of auto that a few other owners of 2014 Altimas had experienced the same problem. I immediately drove to Modern Nissan of Lake Norman, where I bought the car last year, and arrived at its service department. I got there ten minutes before its scheduled time to open; nevertheless, one of the service people, Mr. Travis Goble, immediately waved me in, listened to my description of the problem, and took the car into a service bay. There was a bit of a wait, which I understood, because there were at least three people who had arrived with appointments and of course they had priority. But after a wait of about thirty minutes, Mr. Goble sought me out and explained it was simply a matter of pulling out the cognizant fuse and re-inserting it. However, they were reprogramming the system with a software upgrade and that's what I/they were waiting on. About forty minutes later, I was good to go. No charge, because it was under warranty. Most of my display settings had returned to the factory default and I had to reset them to where I wanted them. But I got an upgrade to a 2015 system in the bargain, so I wasn't complaining. I was particularly impressed with 1) my problem being addressed even though I had arrived ten minutes before the service department opened; 2) a turn-around time which I consider excellent, given the fact that I was a walk-in with no appointment; and 3) with the upgrade, coming out with a better car than when I went in. Mr. Goble was timely, professional, and did more than he had to do. From my observations of the overall operation, it's an efficient, courteous, and professionally run service department. More

Replacement vehicle The vehicle selected was unacceptable, so they bumped me up from a 2014 to a 2015 @ no cost to me. Now that's service. Ultimate customer satisfaction The vehicle selected was unacceptable, so they bumped me up from a 2014 to a 2015 @ no cost to me. Now that's service. Ultimate customer satisfaction. I want to thank Bud and the Modern Team for the exceptional service we received. More

Smooth with no pressure It was a seamless transition form our trade to the new Murano, with no sales pressure, no gimmicks. Just STRAIGHT TALK. Gil was excellent and very It was a seamless transition form our trade to the new Murano, with no sales pressure, no gimmicks. Just STRAIGHT TALK. Gil was excellent and very through. More

Thanks Bud and Modern Nissan This dealership is a pleasure to deal with from the moment you walk onto the lot. My salesmen Bud was extremly knowledgable. He listened to what I w This dealership is a pleasure to deal with from the moment you walk onto the lot. My salesmen Bud was extremly knowledgable. He listened to what I was saying and got me the car I wanted. He offered the car to me at a fair price without having to haggle. No pressure!! I'd buy another car from Bud and Modern Nissan in the future and I'd recommend them to anybody who asked. Thanks so Bud!! I LOVE my new car!!! More