Modern Nissan of Lake Norman

DO NOT COME HERE So I looked online and I liked 2 cars from this dealership. One was a Nissan Juke and the other one a Nissan Altima. I spoke with Angela Dibernardo, s So I looked online and I liked 2 cars from this dealership. One was a Nissan Juke and the other one a Nissan Altima. I spoke with Angela Dibernardo, she scheduled an appointment for me for the next day in both cars. When I get there, the price of the Nissan Juke was $17.000 instead of $14.500 (online) and the Nissan Altima was not there It was in Boone, NC. Basically 2 hours away from Lake Norman. That is how they lie to customers in this dealership. They schedule an appointment to see cars that are not there. After my disappointment because I was decided to buy one of the cars there, the dealership told me that the price after taxes and plate was $16.500. ($2.000 in taxes) In the conversation that I had on the phone they said that the price was not going to increase, but guess what… went you are at the dealership they increased the price so they can make more profit out of customers that drive an hour to get there. The next day Garrett, another guy working there, texted me for 3 or 4 hours. In the conversation he questioned me why I wanted to pay the entire amount of the car at once. He said quote “I don’t understand why you want to dump all the money into the car at once” “What if something happened to it and you’d be out all that money?”. Apparently Garrett knows exactly how much money I have in my bank account. He wanted for me to finance the car in order to make even more profit. This is how they operate, being disrespectful with the customer and trying to make the biggest profit. DO NOT COME HERE. More

Worst experience ever. very rude and unprofessional sales manager. I bought many cars, but this was the worst car buying experience ever. The sales man was very nice but sa very rude and unprofessional sales manager. I bought many cars, but this was the worst car buying experience ever. The sales man was very nice but sales manager had a very rude behavior. More

Dan612 I enjoyed my time at the dealership. The car I wanted was not at the dealership. Gil found the exact car, color, interior and year that I wanted. He a I enjoyed my time at the dealership. The car I wanted was not at the dealership. Gil found the exact car, color, interior and year that I wanted. He along with the sales manager and financial expert got the deal done. I am pleased and will return when it's time to buy a new Nissan. More

Great buying experience. Worked with Gil- he knew about the vehicle and all the bells and whistles. Was very comfortable with his level of knowledge about the vehicle. Did not Worked with Gil- he knew about the vehicle and all the bells and whistles. Was very comfortable with his level of knowledge about the vehicle. Did not pressure. I will have this car for a long time but will look for Gil when I am ready to buy another. More

Excellent service I had an excellent experience buying my car at Modern Nissan of Lake Norman. They found the car I wanted and I was driving it home that afternoon. I had an excellent experience buying my car at Modern Nissan of Lake Norman. They found the car I wanted and I was driving it home that afternoon. More

Great car buying experience. I currently live in Winston Salem, and I was looking for a car for my 16 year old daughter. I found a Nissan Juke at Modern Nissan of Lake Norman and I currently live in Winston Salem, and I was looking for a car for my 16 year old daughter. I found a Nissan Juke at Modern Nissan of Lake Norman and began the process over the phone. Gil Bracy was my Sales Consultant, he was fantastic. The car was ready when we arrived for a quick test drive and final approval. All of our PPW was completed, and we were in/ out without any hassles. They were able to beat the finance rate of my credit union, so we handled the financing on-site as well. Overall, a great experience. More

Service Department nightmare just had the absolute WORST experience. The service manager, Jim, was so incredibly rude to me. They broke part of my door while doing a repair on just had the absolute WORST experience. The service manager, Jim, was so incredibly rude to me. They broke part of my door while doing a repair on my side view mirror and will not fix it. Though I reported it the very first time I drove the car after picking it up. He said I had only been there twice before and the car is 12 years old. What does that have to do with anything? It's in excellent condition and I just moved here. He and the service advisor were so mean. Jim handed me his card when I asked who his supervisor was and then he proceeded to walk away from me. In the middle of a conversation. I can't believe they refuse to fix what THEY broke. I left in tears. I will be contacting corporate. SAVE YOURSELVES THE HASSLE AND GO SOMEWHERE ELSE. ESPECIALLY IF YOU ARE A WOMAN. BULLIES!!!!!! More

4th time customer The dealer is local to me but have purchased at other Nissan dealers in the past. This is my 4th purchase at this dealer and is always a pleasant expe The dealer is local to me but have purchased at other Nissan dealers in the past. This is my 4th purchase at this dealer and is always a pleasant experience. More

Best Car Buying Experience Walked in with a particular car in mind but had been sold. Gil Bracy found a couple of comparable cars and said he would try to get one of these cars Walked in with a particular car in mind but had been sold. Gil Bracy found a couple of comparable cars and said he would try to get one of these cars at the price of the one sold and he followed thru! A no stress, no pressure buying experience. Straight forward financing process with Ken. Great dealership with friendly, knowledgeable staff! More

Great First Time Experience I worked with Gil Bracy over at Modern Nissan and it was a great first time car buying experience. Gil was knowledgable about the car and all the info I worked with Gil Bracy over at Modern Nissan and it was a great first time car buying experience. Gil was knowledgable about the car and all the information I needed to know. thanks for all the help! More