Modern Nissan of Lake Norman

Best Transaction Ever!! Jason Spruill made buying my car a completely enjoyable experience. I will definitely recommend this dealership and Jason to my friends and family. T Jason Spruill made buying my car a completely enjoyable experience. I will definitely recommend this dealership and Jason to my friends and family. Thanks Jason!! More

Wallowing I wish I had read these reviews before I went to Modern Nissan of Lake Norman. For the first few hundred miles I was happy as can be. Then slowly the I wish I had read these reviews before I went to Modern Nissan of Lake Norman. For the first few hundred miles I was happy as can be. Then slowly the car started to wallow. Roll slowly side to side. As the suspension broke in. Then I am getting motion sickness. All I asked was to see if anything could be done and I am told it is within Specs and they tried to Upsell me another car saying if I wanted better suspension I needed a better, more expensive car. All I want to do is drive and enjoy is while I save my money for something I really want. I have Corporate involved now but really, IF they did not want to take care of me the first time, What kind of any service will I get after this? More

Absolutely nonsense. Avoid at all costs. Service department is a joke. Went in for a routine 60k service and was told an alignment was needed. Okay, that's normal, I went ahead and told the Service department is a joke. Went in for a routine 60k service and was told an alignment was needed. Okay, that's normal, I went ahead and told them to do it. Everything went smoothly and timely, and got the car back to only have it go right when the steering wheel was completely straight. These 'service professionals' aligned the car with the steering wheel not straight. How this happened with a garage full of 'qualified professionals' I have no clue, and after countless ignorant excuses pulled out of their rear end including the car needing new brakes (they don't,) the car having a 'drive tire' wearing out causing the pull, cupping on the tire, and finally them telling me it's the crown of the road, they finally admitted they had aligned it wrong. Okay, fine, we all make mistakes. We went in AGAIN the next day to have it aligned to fix their mistake, and got it back to only find it pulling to the left this time when the steering wheel is straight. How hard is it to lock a steering wheel STRAIGHT DURING AN ALIGNMENT. Reading the sheet they gave us that indicated an alignment to begin with, it turns that the car never needed an alignment to begin with. Never have I have had this much grief and unprofessionalism with a car. On top of all of this, these morons told us that they'd call me the next day only to ignore all 3 of our phone calls and have their customer service representatives call us to try and pry a good review out of my on my service. It has been 4 days and we have still not been able to get this place to pick up our calls, and this car is still unsafe to drive due to a second incorrect alignment. As you can see, this dealership is an absolute joke and I suggest everyone stay clear of them. Unless, of course, you like your cars with incorrect service that makes them unsafe to drive. This will be taken to corporate, and lets hope they have a little more sense than the 'professionals. in this dealership did. More

THANKS TARYN!! Taryn at Modern Nissan of Lake Norman is the most kind hearted soul I have ever encountered! I bought my new car for Taryn just last week! Even thou m Taryn at Modern Nissan of Lake Norman is the most kind hearted soul I have ever encountered! I bought my new car for Taryn just last week! Even thou my sale was challenging, she went above and beyond to make sure I was comfortable with the entire process!! Taryn, thank you for everything! We are loving the new car and will be in soon to trade in our other one! I will be sure to recommend Modern Nissan of Lake Norman (to Taryn specifically)to all my family and friends who are in the market for a new vehicle! More

Simple, friendly, honest. It was an easy process, with friendly and honest people. I really enjoyed the entire car buying experience. I will recommend my friends to modern Niss It was an easy process, with friendly and honest people. I really enjoyed the entire car buying experience. I will recommend my friends to modern Nissan of lake Norman. More

Amazing car buying experience! The best car buying experience ever! Well worth our drive from Greensboro. Absolutely no pressure, fair price, and awesome vehicle. Our Sales Consu The best car buying experience ever! Well worth our drive from Greensboro. Absolutely no pressure, fair price, and awesome vehicle. Our Sales Consultant, Aaron Rourk went above and beyond to meet our needs. I certainly recommend this dealership to anyone! More

Best car buying experience ever! I located the truck I wanted online. When we came into the dealership to test drive, we really expected to get the run-around like always. However, I located the truck I wanted online. When we came into the dealership to test drive, we really expected to get the run-around like always. However, they proved us wrong! Modern Nissan has a great team of associates. Aaron Rourk took the time to explain all the details and spent time after the sale going over some of the features in the truck. He also called us to see how things were going and offered his assistance for future questions. The entire team made the process of purchasing a new vehicle pleasant. Kudos to Aaron and his entire Modern Nissan team!!! :) More

Sales Arron Rourk was great in finding a new truck.😀 5 stars would highly recommend him to others. He has also been very helpful after the sale. Arron Rourk was great in finding a new truck.😀 5 stars would highly recommend him to others. He has also been very helpful after the sale. More

Excellent! My experience at this dealer ship was hands down the best yet! The staff were all very friendly and the facility was very nice inside and out with a l My experience at this dealer ship was hands down the best yet! The staff were all very friendly and the facility was very nice inside and out with a large selection of vehicles. My salesman was Aaron Rourk and he did a fantastic job making sure I walked out with the vehicle I needed. I never felt pressured into a deal and Ken did everything to make sure I was taken care of. I will be back here again in the future to buy again. More