Back

Modern Nissan of Lake Norman

Cornelius, NC

3.4
182 Reviews

18615 Statesville Rd.

Cornelius, NC

28031

Directions

By Type

182 Reviews of Modern Nissan of Lake Norman

September 01, 2022

I went to this dealership. Wow great place. I went to purchase a vehicle. The young man was great, pleasant and enjoyable. Christopher Byers. Also another young man in fiance More

by Peaches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Byers
Sep 07, 2022 -

Modern Nissan of Lake Norman responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Modern Nissan of Lake Norman Team

Sep 07, 2022 -

Peaches responded

Vheard1155@gmail.. you guys are welcome.

March 11, 2021

A once good place gone rogue!! 2hours for an oil change and tire rotation. Even worse they did the BIG UPSELL on my wife, or at least they tried on a Murano that has only 31k miles and has no performance i More

by jackj921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mary smith
December 21, 2020

The worst place to bring your car for repairs. Customer service was aweful, wait was ridiculous. Not the 1st time but definitely the last! If you want someone good with reasonable prices go to the mechani More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Modern NL Norman
Dec 23, 2020 -

Modern Nissan of Lake Norman responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. The Modern Nissan of Lake Norman Team

More
December 15, 2020

Mike was great today! Loved your service very kind and polite, helped me get my car!!!! He gave me. A great price and helped me with the whole process especially with insurance, registration and signing w More

by Rakxxxxha.Balajee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Modern NL Norman
Dec 17, 2020 -

Modern Nissan of Lake Norman responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Modern Nissan of Lake Norman Team

December 11, 2020

By far one of the best vehicle purchases I have ever had. Fabian went above and beyond his responsibilities to ensure everything went smoothly. After an exhausting day of work and nearly a 3 hour drive to More

by Edgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Escoto, Modern NL Norman
Dec 16, 2020 -

Modern Nissan of Lake Norman responded

Edgar, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Fabian went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! The Modern Nissan of Lake Norman Team

More
November 23, 2020

Service is awful! First time I went there for a oil change it took 3 hrs, 2nd time for a tire which was 200.00 and the most recent time was for the transmission. My rogue has 22000 miles on it when I t More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Modern NL Norman
Nov 25, 2020 -

Modern Nissan of Lake Norman responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. We look forward to speaking with you. The Modern Nissan of Lake Norman Team

More
Nov 25, 2020 -

Dee responded

Don't you think if you wanted to be contacted you would've left a name. Just saying!

November 11, 2020

Had a good experience purchasing my 2018 Maxima. Christian was my sales person and he was great. Loving my car.!!! I really liked that they didn't keep me stuck there all day. More

by Reneecomer516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Modern NL Norman
Nov 13, 2020 -

Modern Nissan of Lake Norman responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Modern Nissan of Lake Norman, we value our customers and we look forward to seeing you on your next visit. The Modern Nissan of Lake Norman Team

More
September 10, 2020

I just had the best experience with Modern Nissan of Lake Norman. Crystal Doby made buying a car fun and easy with no pressure. I highly reccomend Crystal with Modern Nissan of Lake Norman More

by Kim H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Doby
Sep 14, 2020 -

Modern Nissan of Lake Norman responded

We cannot thank you enough for your wonderful review of Modern Nissan of Lake Norman and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Modern Nissan of Lake Norman Team

August 19, 2020

Service staff made me feel like I was trapped in a Trump campaign rally. I respect everyone’s political preferences but don’t appreciate having others preferences shoved into my face. Just wanted my oil More

by DEMrev22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Modern NL Norman
Aug 20, 2020 -

Modern Nissan of Lake Norman responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! The Modern Nissan of Lake Norman Team

June 22, 2020

I just had the best experience from modern Nissan of Lake Norman .I had Christian Marge as my sales person he did a phenomenal job very courtesy ,sweet caring,and very knowledgeable and he was very patient w More

by JenSimeone
Recommend Dealer
Yes
Employees Worked With
Modern NL Norman
Jun 24, 2020 -

Modern Nissan of Lake Norman responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Modern Nissan of Lake Norman Team