Mike Maroone Chevrolet South

Worst place ever I Took my vehicle to be repaired through the insurance and my vehicle was broken into and all my possession stolen the shop refused to pay for my damages or my stolen possessions would not r the insurance and my vehicle was broken into and all my possession stolen the shop refused to pay for my damages or my stolen possessions would not recommend them More

SOLD THE TRUCK I HAD A DEPOSIT ON TO SOMEONE ELSE I PUT DOWN $500 ON A 2020 CHEVY SILVERADO AN WAS GAURANTEED TO HAVE FIRST CHOICE TO BUY THE TRUCK AS SOON AS IT ARRIVED AT MIKE MAROONE CHEVROLET SOU I PUT DOWN $500 ON A 2020 CHEVY SILVERADO AN WAS GAURANTEED TO HAVE FIRST CHOICE TO BUY THE TRUCK AS SOON AS IT ARRIVED AT MIKE MAROONE CHEVROLET SOUTH WHICH WAS TODAY AND WAS TO BE DRIVEN OVER TO THE NORTH MIKE MAROONE CHEVROLET WHERE I MADE THE DEAL WITH SALESMAN RAYMOND GARZA AND FINANCIAL MANAGER JEM YAXLEY ON 07/18/20. I GOT A CALL THIS MORNING FROM THE SALESMAN AND HE SAID THEY ALREADY SOLD THE TRUCK TO SOMEONE ELSE. More

I paid for $1500 of service. I was missing one screw to my bumbper and did the headlights. They pushed back in my bumbper and didnt adjust my headlight after removing it. I brought it back so they can fix my bumbper and did the headlights. They pushed back in my bumbper and didnt adjust my headlight after removing it. I brought it back so they can fix what they didnt do for the $1500 job and they tried charging me another $150 for what they should have done in the first place. The day i brought it in, i asked to speak to a manager at noon, was at lunch. I then called every hour until 5. He never responded to my messages and the tech who was supposed to fix my car left early. Managers name is Aaron. Still has yet to contact me. They then said i would have to leave it there for the tech in the morning. I had enough, picked up my uncompleted car and brought it to another mechanic who fixed it in 10 mins and only charged $20. This place is a joke and they dont have any customer service ethics. They rip you off. I will NEVER take my car to Mike Maroney. PLEASE BE AWARE!! More

Do not shop here. I bought a car here and was talked into buying a warrenty with it for complete drivetrain coverage. When it came down to haivng the car fixed (having I bought a car here and was talked into buying a warrenty with it for complete drivetrain coverage. When it came down to haivng the car fixed (having a drivetrain problem) they refused to cover any of the expenses. My car sat at their lot to be fixed for over 2 months (whole time I walked to work at the hospital 1.5 miles away) before I was told that it would not be covered by the warrenty for the drivetrain, instead they tried talking me into buying another car from them. I have had nothing but a bad experience with this dealership. More

Buyer beware. We bought a vehicle from them with a warranty. Every time we took the vehicle in for service. They covered nothing. It would take days for the Service department to call you back. Once a warranty. Every time we took the vehicle in for service. They covered nothing. It would take days for the Service department to call you back. Once an appointment was made and you went in you would wait at least 2 hours for the set appointment. Finally we started taking the vehicle to other locations to get any service done. Finally we sold the vehicle and it had a substantial amount on the warranty left. Which they are to refund. We sold the vehicle 8 weeks ago. And have been waiting for the warranty refund. We continue to get the run around every time we call. Have to leave messages they take days to call you back. We finally got a snarky email showing the amount of the refund due. But was told it would take up to 12 weeks. They already had the paperwork of the sale of the vehicle of 6 weeks. I suggest if you have nothing but time go to them. They care nothing for you as a customer and your time is of no concern. More

I am still waiting for a copy of my window sticker. I have written several of the staff along with other correspondence. I was told the sticker was put in the glove box after the vehicle was detailed. Th have written several of the staff along with other correspondence. I was told the sticker was put in the glove box after the vehicle was detailed. The vehicle was never detailed. How do I know this, I found a large metal bracket on the extended cab seat that I returned to my salesman. No one could tell me what it was for. Hopefully the vehicle didn't need it, I also found a large green mat in the bed of the truck and a sticker on the rear window I had to remove. Customer Service after a purchase is non-existent. Lucky I didn't get a satisfaction survey from GM. Robert Hanzich More