Mike Maroone Chevrolet South
Colorado Springs, CO
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345 Reviews of Mike Maroone Chevrolet South
Had to take my truck to another place after a few hundred miles of service at Mike Maroone. It’s unfortunate to see that the stereotypes of dealerships are so accurate. After taking my work truck in to Mike miles of service at Mike Maroone. It’s unfortunate to see that the stereotypes of dealerships are so accurate. After taking my work truck in to Mike Maroone to get serviced and specifically asked to have every component checked out, I was a little hesitant figuring the service tech couldn’t even work his iPad. Anyways I went forward with it considering mike put so much in to advertising how great his customer experience was. I was provided the oil change (the only service that was provided according to the terrible, terrible service technician) and then told my truck was in great condition. (You may contact me for a audio copy of this interaction as they record every conversation, thank god! ) A few hundred miles of driving later I was hit with a strange squealing noise, steering that was hard to control, and an overall noise to the truck that was unsettling. Because of my prior experience with Mike Maroone Chevrolet south, I took my truck to get not only a second, but third opinion. I was absolutely blindsided by a quote for $3500 of repairs that needed done, from 2 different automotive service companies. All of these repairs were in areas that, according to another mechanic , should have been absolutely obvious to the prior mechanic. Including but not limited to: low oil, low steering fluid, NO COOLANT, BRAKES THAT SHOULD HAVE BEEN REPLACED OVER 1000 miles prior. If missing the fact the brakes were past the point of manufacturers recommended replacement doesn’t bother you at all, and they still said “your truck is ready to go”, then you definitely have found the right mechanic for you! I believe my vehicle was not serviced at all, if it was, it was not done to any standards that would be considered even adequate by federal guidelines (lol) Stay away from these guys!!! If you want more information please contact me. More
Every person we interacted with here, was just incredible! It almost seems too good to be true, but every single person, from the salesman - Simon, to the manager - Andrew, and the Finance manager incredible! It almost seems too good to be true, but every single person, from the salesman - Simon, to the manager - Andrew, and the Finance manager - Lance, we were treated better than we ever hoped for when visiting a car dealership. Where their North store completely failed in customer service, this South store made up for 1000% our sincerest appreciation for all the honesty and help we received during this process. You made buying a car FUN! I will definitely be recommending this dealership moving forward. Thanks again Simon, Andrew, and Lance! You all deserve one xxxx of a bonus for the level of customer service you put out! Hopefully I can send you some more business again soon. More
Your team member kept me informed about how my service was going. Thank you for the quick care. I feel confident in bringing my car back for service. was going. Thank you for the quick care. I feel confident in bringing my car back for service. More
Worst place ever I Took my vehicle to be repaired through the insurance and my vehicle was broken into and all my possession stolen the shop refused to pay for my damages or my stolen possessions would not r the insurance and my vehicle was broken into and all my possession stolen the shop refused to pay for my damages or my stolen possessions would not recommend them More
The mechanic services were awesome, I saw a light on my car and not having an appointment or anything I remembered my husband trusted them. Having just lost my husband to cancer I took my car with hopes t car and not having an appointment or anything I remembered my husband trusted them. Having just lost my husband to cancer I took my car with hopes they could fix it, they replaced the alternator and battery on the 8th and today fixed the power steering so I am driving a safe vehicle. I can't thank the mechanic staff for everything they did to help me. You have an awesome staff! More
Aaron and the boys are awesome! It’s obvious that this service department is really well run. Their consistency and professionalism is why I bring my vehicles back. service department is really well run. Their consistency and professionalism is why I bring my vehicles back. More
SOLD THE TRUCK I HAD A DEPOSIT ON TO SOMEONE ELSE I PUT DOWN $500 ON A 2020 CHEVY SILVERADO AN WAS GAURANTEED TO HAVE FIRST CHOICE TO BUY THE TRUCK AS SOON AS IT ARRIVED AT MIKE MAROONE CHEVROLET SOU I PUT DOWN $500 ON A 2020 CHEVY SILVERADO AN WAS GAURANTEED TO HAVE FIRST CHOICE TO BUY THE TRUCK AS SOON AS IT ARRIVED AT MIKE MAROONE CHEVROLET SOUTH WHICH WAS TODAY AND WAS TO BE DRIVEN OVER TO THE NORTH MIKE MAROONE CHEVROLET WHERE I MADE THE DEAL WITH SALESMAN RAYMOND GARZA AND FINANCIAL MANAGER JEM YAXLEY ON 07/18/20. I GOT A CALL THIS MORNING FROM THE SALESMAN AND HE SAID THEY ALREADY SOLD THE TRUCK TO SOMEONE ELSE. More
I paid for $1500 of service. I was missing one screw to my bumbper and did the headlights. They pushed back in my bumbper and didnt adjust my headlight after removing it. I brought it back so they can fix my bumbper and did the headlights. They pushed back in my bumbper and didnt adjust my headlight after removing it. I brought it back so they can fix what they didnt do for the $1500 job and they tried charging me another $150 for what they should have done in the first place. The day i brought it in, i asked to speak to a manager at noon, was at lunch. I then called every hour until 5. He never responded to my messages and the tech who was supposed to fix my car left early. Managers name is Aaron. Still has yet to contact me. They then said i would have to leave it there for the tech in the morning. I had enough, picked up my uncompleted car and brought it to another mechanic who fixed it in 10 mins and only charged $20. This place is a joke and they dont have any customer service ethics. They rip you off. I will NEVER take my car to Mike Maroney. PLEASE BE AWARE!! More
Best sales team Marcus was the best! He brought the dodge avenger to south location and made an easy process. He has been very professional and caring!! Very Impressi Marcus was the best! He brought the dodge avenger to south location and made an easy process. He has been very professional and caring!! Very Impressive and I will definately tell everyone to shop here. More
Do not shop here. I bought a car here and was talked into buying a warrenty with it for complete drivetrain coverage. When it came down to haivng the car fixed (having I bought a car here and was talked into buying a warrenty with it for complete drivetrain coverage. When it came down to haivng the car fixed (having a drivetrain problem) they refused to cover any of the expenses. My car sat at their lot to be fixed for over 2 months (whole time I walked to work at the hospital 1.5 miles away) before I was told that it would not be covered by the warrenty for the drivetrain, instead they tried talking me into buying another car from them. I have had nothing but a bad experience with this dealership. More