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Midstate Mitsubishi
Auburn, MA
108 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. Midstate Mitsubishi has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 108 reviews
June 16, 2026
I was asked to change my appointment due to a meeting happening at 1. (No problem) however I showed up at 11 and I never left until 12:40.. I understand they were behind (only learned that after overheat happening at 1. (No problem) however I showed up at 11 and I never left until 12:40.. I understand they were behind (only learned that after overheating it) lack of communication is why I am rating it lower than I typically would. If you would have told me then that's different but sitting there without knowing is frustrating. I even used the messaging that is provided for updates and never heard back. Also never was mentioned 'oh I'm sorry things were running later', or anything like that would have made a world of difference. More
by amymorse024
Verified Customer
June 16, 2026
Extremely professional and Helpful! Assisted me with all of my needs and questions! Would highly recommend! Assisted me with all of my needs and questions! Would highly recommend! More
by JCheverier66
Employees Worked With
June 12, 2026
MidState Mitsubishi is by far the best dealership. Their level of professionalism simply is unmatched. I just purchased my third SUV from them with complete ease. I am so grateful to Ray, Brianna, Ste Their level of professionalism simply is unmatched. I just purchased my third SUV from them with complete ease. I am so grateful to Ray, Brianna, Stefan, Tom and most especially Jake! Thank you all! I really do feel like your family, Kim More
by KimH
June 11, 2026
It was quick and easy and i wasn't waiting long so that made me very happy made me very happy More
by guzman.natalie88
June 11, 2026
Everyone at Midstate is kind and efficient I'm really glad I bought my car there and get my service there glad I bought my car there and get my service there More
by meaghanconnelly76
June 11, 2026
I’d pass , find a more honest dealership . They’re ok but probably wouldn’t buy from them again They’re ok but probably wouldn’t buy from them again More
by SRUFFO16
Employees Worked With
June 08, 2026
Very pleasant and easy to deal with people they made me understand everything that I was looking at what I was signing and what I was buying understand everything that I was looking at what I was signing and what I was buying More
by traceya.miller1205
June 06, 2026
Professional and informative staff! Always ready to answer any question and they do so with a smile! Always ready to answer any question and they do so with a smile! More
by sjbutler444
Employees Worked With
