Midlands Toyota

My technician quickly solved a problem that another local dealership had been unable to fix after several attempts. dealership had been unable to fix after several attempts. More

Clear communication from dealer representative regarding my service needs. Checked to ensure none of the recommended maintenance tasks had already been completed on prior visits. Very satisfied with custo my service needs. Checked to ensure none of the recommended maintenance tasks had already been completed on prior visits. Very satisfied with customer service. More

Carlo stayed in contact throughout the repair process with updates. He was also very friendly and took time when we picked the vehicle up to answer our questions. with updates. He was also very friendly and took time when we picked the vehicle up to answer our questions. More

Front desk gentleman was awesome, super helpful and friendly. Had a good chat about some football as well. When they rotated tires, they did not balance the PSI back out. Fixed myself in the morning. W friendly. Had a good chat about some football as well. When they rotated tires, they did not balance the PSI back out. Fixed myself in the morning. Was just overlooked. More

Very efficient and prompt. I only waited 30mins from sign-in to service delivery. Thank you. sign-in to service delivery. Thank you. More

I found a lot of 5 star reviews about this place and walked in confident that this is a good place to have repair on my old car. Turns out this was a big mistake. My car has been there over a month bec walked in confident that this is a good place to have repair on my old car. Turns out this was a big mistake. My car has been there over a month because the mechanics did not fix the issue I had and they created several more. They initially replaced a part and told me the car was fixed. The next day during my drive, the car engine stopped repeatedly which never happened before. After a few more failed tries, the car is still not working properly. Now they won't let me have it back until I pay 250 diagnostic fee. Their diagnostics is nothing more than plugging a device to read a code, which is free on AutoZone and other car places. I had enough of their lying, incompetence and exorbitant fees. Stay clear of this place. They just want to take your money and give you headaches. More

Good service but it took to long, I had appointment at 9:30 but did leave until after 11:30 9:30 but did leave until after 11:30 More

He helped me understand some problems with me car that u couldn’t get answers on for months. Super helpful and very attentive. couldn’t get answers on for months. Super helpful and very attentive. More

great service friendly customer service rep. We were in and out of there within an hour. and out of there within an hour. More

Sales rep Key was Awesome. Finance manager not so much. Gave misleading info on interest rate. Also advised me after signing all paperwork that car was ready to go. Came back to pick up the vehicle and Gave misleading info on interest rate. Also advised me after signing all paperwork that car was ready to go. Came back to pick up the vehicle and wasted another hour going through an unnecessary insurance verification. Finance manager still would not provide the dealer tag. I had a work event to go to so I had to leave again without my vehicle. Was never offered home delivery, so I have to go back again to pick up my car. What should have been an hour long process has stretched into 2 days. Totally disgusted with this dealership. More