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Midlands Toyota

Columbia, SC

4.2
4,040 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,040 Reviews of Midlands Toyota

September 26, 2021

I had a great experience with Dick Dyer Toyota. Hope Nelson was such a joy to work with. She was very relatable and did an excellent job in answering all of our questions. Everyone is so nice and accomm More

by MForsythe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Balchunas, HOPE NELSON, AUBREY PHILLIPS
Sep 28, 2021 -

Midlands Toyota responded

Thank you for sharing your kind words about Hope! She will be pleased to hear how happy you were with your car buying experience. Thank you for choosing us and we hope to see you again for any future car or service needs!

September 26, 2021

First time in they lost my keys. Then made up for it after. Almost ruined the experience. More

by Cbshellman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent McQueen, HOPE NELSON
Sep 27, 2021 -

Midlands Toyota responded

Thank you for sharing your experience with us. We are happy to hear that our team was able to make things right with you, and in the end you left us feeling satisfied. We will use your honest feedback to make improvements in our operations towards complete customer satisfaction. Thank you for coming to Dick Dyer Toyota, and we look forward to the opportunity to serve you in the future. Take care!

September 26, 2021

Service advisor knowledgable and efficient and made helpful recommendations, waiting area clean and comfortable, Covid protocols followed, service to truck performed quickly. More

by jrmonrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 28, 2021 -

Midlands Toyota responded

Thank you for sharing your positive experience! We're so pleased we made your visit a quick and pleasant one. We look forward to seeing you again for any future service needs you may have!

September 26, 2021

We were traveling and check engine came on found dealerships and got us in and out and back to our travels safely thank you again More

by NGFIELDS55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fitzgerald
Sep 28, 2021 -

Midlands Toyota responded

We're so glad we were able to help you during a difficult situation! Thank you for sharing your experience with us. Come see us again next time you're in town!

September 24, 2021

Good experience good quality good service. Even if the price is a little bit high, it is worth More

by WENLONGFAN54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Risher
Sep 28, 2021 -

Midlands Toyota responded

Thank you for your feedback! We're happy to hear that you had such an enjoyable car purchase experience. We're so pleased that you chose us. We hope you're enjoying your new vehicle!

September 24, 2021

As soon as I walk in, there was someone there to greet me with a friendly smile More

by sexymama93050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 28, 2021 -

Midlands Toyota responded

That's great to hear! We strive to make every customer's experience an easy and enjoyable one. We're so glad you chose us and that you're pleased with your experience with us. Enjoy your new vehicle!

September 23, 2021

Fast professional service was in and out in excellent time.No problems st all. Would recommend this to anyone. More

by hervediana
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 27, 2021 -

Midlands Toyota responded

That's awesome to hear. We are so glad your visit was fast and efficient. Thank you for choosing and recommending Dick Dyer Toyota. We hope to work with you again in the future.

September 23, 2021

Great people great customer service. My all-around experience was amazing. I would be more than happy I recommend this dealership and I will most definitely be using them in the future More

by Xlr81877
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Decker, Dwight Hylton, Amber Suber, T KELLY, KEYANNE MAXWELL, TRE MARTIN, JAMES BERTHA, PAUL LOCKE, JOSHUA LINENBERGER, RENWICK MCNEIL
Sep 27, 2021 -

Midlands Toyota responded

Thank you so much for this valued customer feedback and rating. We are so glad to hear your experience was amazing, and we hope to work with you again in the future so that we can continue to provide you with this level of quality service. Thank you again for choosing Dick Dyer Toyota

September 23, 2021

It was easy to make appointment ... the staff was courteous and professional ... and the service requested was provided in reasonable wait time ... thank you. More

by TOMCAT210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 27, 2021 -

Midlands Toyota responded

It was our pleasure. Thank you for choosing Dick Dyer Toyota and commending our staff in your review. We truly appreciate your feedback, and we hope to work with you again.

September 23, 2021

The service manager Daniel took very good care of me while I waited for the car to be taken care of. He was right on top of everything and reassured me that my car was in very good condition More

by BUCKMASON.2825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 27, 2021 -

Midlands Toyota responded

That's excellent. We'll be sure to share this awesome review with Daniel. Thank you for taking the time to provide us with this exceptional feedback. It was our pleasure working with you, and we hope to do so again in the future.

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