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Midlands Toyota

Columbia, SC

4.2
4,042 Reviews
Call Dealership (803) 877-6279
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240 Killian Commons Parkway

Columbia, SC

29203

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4,042 Reviews of Midlands Toyota

October 06, 2021

My visit was fine sent a reply last week will fo a quick one again needed to replace extra key which was lost when my purse was stolen then had an oil change had reached 10,000 miles Doris Kahn. Wish u had More

by doriskahn13
Recommend Dealer
Yes
Employees Worked With
John Trammell
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Oct 06, 2021 -

Midlands Toyota responded

Thank you for leaving your feedback, Doris! We appreciate your business with us and look forward to seeing you in the future. Have a great day! -Your Dick Dyer Toyota team.

October 04, 2021

Came to the dealership with a specific problem. Was charged over $400 and they did not fix the problem. I am having to schedule another appointment to bring the car back. More

by jim.beskid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor Torres
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Oct 04, 2021 -

Midlands Toyota responded

Jim, thank you very much for your feedback about your experience in our service department. Our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to work with you to make this up to you. Please give Daniel Peterson, our Service Manager, a call at 803-691-5602. Thanks!

September 29, 2021

Great staff, they were very professional and would highly recommend this dealership. No problems at all More

by SSHNAKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEYANNE MAXWELL, TRE MARTIN
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Sep 30, 2021 -

Midlands Toyota responded

That's exceptional! Thank you so much for this taking the time to provide these kind words about our staff. Also, thank you for choosing and recommending Dick Dyer Toyota. We truly value your feedback and business, and we hope to work with you again in the future.

September 29, 2021

Toyota did the best they could to help me find and fix my service needs More

by CBLATHAM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Blakeney
Report | Print
Sep 30, 2021 -

Midlands Toyota responded

Thank you for the review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Dick Dyer Toyota!

September 28, 2021

Dick Dyer Toyota is the only dealership my family will ever go to period! The service we receive is always top notch and the communication from anyone at the dealership is always prompt and accurate which More

by ERIC.ELIASSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers
Report | Print
Sep 30, 2021 -

Midlands Toyota responded

Thank you, Eric and your family, for this taking the time to provide this amazing feedback. We are so glad to hear that your visits with us have consistently been top-notch and accommodating. We'll be sure to share feedback with our management team. Thank you all for choosing and continuing to choose Dick Dyer Toyota.

September 28, 2021

Great place with great people to take care of your automotive needs. Will be back soon. More

by RUSSELL6719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers, Victor Torres
Report | Print
Sep 30, 2021 -

Midlands Toyota responded

Thank you so much, Russell, for this taking the time to provide this amazing feedback and for shouting out to our staff. We truly value your feedback and business, and we hope to work with you again in the future.

September 28, 2021

Overall service was good. Total wait time was about 2 hours, a bit longer than expected considering i had an appointment scheduled but service level was prompt and professional, and answered all of my qu More

by CAP913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
Report | Print
Sep 30, 2021 -

Midlands Toyota responded

Thank you for taking the time to provide this valued feedback. We are so glad to hear your overall visit was satisfactory. We do apologize for any unprecedented wait time you experienced. Our staff prides themselves on customer satisfaction and experience, and we will continue to strive to consistently provide timely services for all our appointments and walk-ins. Thank you for choosing Dick Dyer Toyota.

September 28, 2021

These guys are spectacular. The rest of this is so that I can meet the word minimum. More

by EASTOVERWES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Jeff Bowers, Dennis Risher, Chris Ayers, Daniel Peterson, John Trammell, Steve Amick, Victor Torres, Cameron Graham
Report | Print
Sep 30, 2021 -

Midlands Toyota responded

And so are our customers! Thank you for this spectacular feedback. We hope you feel free to reach out to our offices for any future services or questions.

September 28, 2021

My technician quickly solved a problem that another local dealership had been unable to fix after several attempts. More

by Ahfinch
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Finch
Report | Print
Sep 30, 2021 -

Midlands Toyota responded

That's awesome. We are so glad we were able to find and resolve the issue. Thank you for giving us the opportunity to show Dick Dyer Toyota's difference. Please feel free to reach out to our offices for any future services or questions.

September 27, 2021

Clear communication from dealer representative regarding my service needs. Checked to ensure none of the recommended maintenance tasks had already been completed on prior visits. Very satisfied with custo More

by HALLLW2411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Report | Print
Sep 28, 2021 -

Midlands Toyota responded

Thank you for the 5 stars and the positive feedback! We're delighted to hear that you had such a good experience with us. We value your business and look forward to seeing you again soon.

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