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Midlands Toyota

Columbia, SC

4.1
4,044 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,044 Reviews of Midlands Toyota

October 19, 2021

month and 1/2 later they have not followed up to fix the recall on our vehicle, Update: arrangements were made with a local dealership to fix the recall, Just waiting for minor body repair. More

by ROXYCREECH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Creech, HOPE NELSON
Oct 20, 2021 -

Midlands Toyota responded

Hi- thank you for sharing this with our team. We’d like to speak with you personally to gather more details regarding your service so that we can make this right. Please give our Service Manager, Daniel Peterson, a call at 803-691-5602 at your convenience so that we can discuss this matter further. Thank you again for your review, as well as your business with us, and we look forward to speaking with you shortly.

October 18, 2021

My service advisor was personable, thorough, and efficient. I bought my car brand new in 2019 from this dealership so I try to keep my service and maintenance. I had actually received a coupon in th More

by latashamack01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Oct 18, 2021 -

Midlands Toyota responded

Thank you for taking the time to review your service experience! We at Dick Dyer Toyota are very glad to hear that your interactions with our service team were positive- that's what we always aim for! It's fantastic to hear that we were able to take care of you, and we look forward to working with you again in the future. Have a great day!

October 14, 2021

Everyone was very pleasant and helpful. However, I had made an appointment, but I still had to wait 30 minutes before they would take my car. It took them 3 1/2 hrs to rotate my tires and change my oil. T More

by Rachel Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Oct 15, 2021 -

Midlands Toyota responded

Thank you for sharing your honest review, Rachel! It’s really great to hear that our service team was pleasant and helpful. However, we’re sorry to learn that your time with us took longer than expected. We know that your time is valuable, and will take your candid feedback into account as we locate areas for improvement in our dealership. We are always working towards complete customer satisfaction here at Dick Dyer Toyota and hope to reach that with you the next time you come in. We appreciate your business with us, Rachel, and wish you a great day. Take care!

October 13, 2021

This is my dealership of choice. I always get great customer service in the Service department. More

by YUWANA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Oct 13, 2021 -

Midlands Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Dick Dyer Toyota. All the staff will continue to work hard to provide great customer service for each visit. Take care!

October 13, 2021

Our salesman was very nice and helpful. Low pressure sales staff. We were happy with our experience. More

by DAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENWICK MCNEIL
Oct 14, 2021 -

Midlands Toyota responded

Thank you for taking the time to leave feedback of your experience with our team at Dick Dyer Toyota! It's great to hear that our sales team ensured you had a smooth and stress-free car buying experience. That's what we really aim for here at our dealership- and we're even happier to hear that you left us feeling happy with your visit. Congratulations on the new vehicle; we wish you many miles of safe and happy driving. Please let us know if there is anything else that we can do to take care of you!

October 12, 2021

I have always received excellent service at Dick Dyer Toyota. The service techs are very friendly and are always happy to help. More

by Israel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Oct 12, 2021 -

Midlands Toyota responded

Thank you for such a wonderful review, Israel! We'll be sure to pass along your kind words to our team here and we look forward to helping you again in the future.

October 11, 2021

Honest and nice people! Typically dealers try to show different things and asks to fix and make money! They seem very professional and honest More

by VGANCHOORI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Oct 12, 2021 -

Midlands Toyota responded

Thank you for your 5-star review! We are happy to hear we met your expectations and you felt confident in the work that was being done on your vehicle. We appreciate your business and look forward to assisting you in the future.

October 11, 2021

Courteous did not have to wait long vacuumed out the car. I enjoyed coffee during sjort wait. More

by sandraking5743
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Baughman
Oct 12, 2021 -

Midlands Toyota responded

Thank you for the 5-star rating! We're glad you were able to fuel up with some coffee while we worked on your vehicle! We appreciate you stopping in and trusting us with your service needs and look forward to assisting you in the future.

October 11, 2021

Fast Service Very courteous, knowledgeable and professional support staff...prices very reasonable...wait area first class!!! More

by MR.AWHITE07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Oct 12, 2021 -

Midlands Toyota responded

Thank you so much for this 5-star rating and for your feedback! We're happy to hear you enjoyed our waiting area while we worked on your car. We look forward to assisting you in the future.

October 08, 2021

Had a great experience the text were wonderful and the environment was super I will be back More

by Ejmj06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Oct 11, 2021 -

Midlands Toyota responded

Thank you for sharing your review. We're all so glad that your visit to our dealership was a great experience. We look forward to seeing you again. Take care! -Your Dick Dyer Toyota team.