Midlands Toyota
Columbia, SC
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4,042 Reviews of Midlands Toyota
Stay far away from them. Ordered a van and gave a deposit on Jan 20th 2022. Still have not received it. Jennifer Hanby and Jose Medina keep lying to me and pushing me off. Ordered a van and gave a deposit on Jan 20th 2022. Still have not received it. Jennifer Hanby and Jose Medina keep lying to me and pushing me off. They have had this van in stock multiple times but keep selling it to other customers who pay more. Apparently a signed agreement means nothing to them. They will screw you over to make an extra dollar. Toyota should end their partnership with them. More
daniel is awful. complete embarrassment of an attitude and personality. i expect much better from this dealership. Daniel B please get it together complete embarrassment of an attitude and personality. i expect much better from this dealership. Daniel B please get it together More
Communication with the service refer was very poor. Ref did not fulfill his part of the service by not returning the call to get a estimate cost before work was done on my vehicle. Also they tried to charg did not fulfill his part of the service by not returning the call to get a estimate cost before work was done on my vehicle. Also they tried to charge for replacing air filters that was basically new with theirs. After calling them out on a few things they said they'll put my air filters back in but they did not thinking that I would check behind them to make sure it was done. They told my wife needed certain things needed to be done when in fact it really didn't needed to be done. I am displease with the way these mechanics and service refs take advantage of women when they bring there vehicles in for service. They are one one of the biggest ripoff at car dealerships, especially this one that gets these women feeling if they don't fit that or service the part their vehicle will stop working if they do not follow the service mileage chart they have. This leaves them to spend unnecessary money and a high bill. More
month and 1/2 later they have not followed up to fix the recall on our vehicle, Update: arrangements were made with a local dealership to fix the recall, Just waiting for minor body repair. recall on our vehicle, Update: arrangements were made with a local dealership to fix the recall, Just waiting for minor body repair. More
My service advisor was personable, thorough, and efficient. I bought my car brand new in 2019 from this dealership so I try to keep my service and maintenance. I had actually received a coupon in th efficient. I bought my car brand new in 2019 from this dealership so I try to keep my service and maintenance. I had actually received a coupon in the mail for free 45k maintenance , but was disheartened when I lost it. I arrived at the dealership and found out that my tire rotations were included as a lifetime benefit since I purchased the vehicle from them. Woo hoo! More