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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

September 01, 2021

Carlos went above and beyond for my service appointment. I will definitely visit again because of him! He was so attentive and patient with me More

by kisspecial2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Riveria
Sep 03, 2021 -

Midlands Toyota responded

Thank you for the great review! We're glad Carlos and our team were able to go above and beyond for you. We look forward to assisting you again in the future. Have a great day!

September 01, 2021

Great service all around!!! These are difficult times, but price was reasonable. Dick Dyer has a great team and look forward in the future in purchasing in the future!! More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Amber Suber, Joe Medina
Sep 03, 2021 -

Midlands Toyota responded

Thank you for the kind words, Charles! We strive to get our customers the best prices possible. We look forward to your next visit. We hope to see you soon!

September 01, 2021

From start to finish I was very impressed with the service. Everyone went over and above to provide me a vehicle meeting my specifications. Even when the vehicle I was initially quoted on sold, I was More

by tjemlawj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTEN TUCKER, TRE MARTIN, MADDI FALL
Sep 03, 2021 -

Midlands Toyota responded

Thank you so much for taking the time to leave us an excellent review! We're pleased to hear that we were able to exceed your expectations. Our team works hard to get you the best deal possible and strives for great service. We are glad we were able to get your new vehicle to you and in the condition you desired! Thanks again for the great feedback and congratulations on the new vehicle. Take care!

August 31, 2021

James was awesome and very polite and courteous. Explained the process in detail and was always on my side of the sale. Highly recommend James at Dick Dyer Toyota!!! More

by PETER.ULENGCHONG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES BERTHA
Sep 02, 2021 -

Midlands Toyota responded

Thank you for taking the time to tell us how we're doing, Peter! We are so glad to hear that James was able to provide you with such a good purchase experience. We will pass along your kind words to him. Thank you for choosing us and enjoy your new vehicle!

August 31, 2021

Made a recall appointment via phone and showed up on time asking for an oil change as well. 3 hours later, they informed me that I didn't have an appointment and that I needed to reschedule... It doesn't ta More

by BRYANNOLAND8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
Sep 02, 2021 -

Midlands Toyota responded

It is unfortunate to hear that your interactions with our team missed the mark. Customer service is very important to us and because of that, we’d like to learn more about your experience so that we may improve as a dealership. Additionally, we’d like the chance to apologize and find resolution with you. Please call our Service Manager, Daniel Peterson, a call at 803-691-5602 when you have a moment. Thank you for leaving your feedback, Marcelo, and we look forward to speaking with you soon.

August 31, 2021

First time ever at this dealership and what a great group of people!! In particular, Trent McQueen (Sales) and Chris Balachunas (Finance Mgr). Found the perfect truck, Toyota Tundra. They walked us throug More

by Leslie & Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent McQueen, AUBREY PHILLIPS
Sep 02, 2021 -

Midlands Toyota responded

Thank you for sharing your positive experience, Leslie and Tim! Finding the perfect vehicle for every customer is our top priority. We will pass along your kind words to Trent and Chris. They will be delighted to hear that you were so pleased with your purchase experience. Thank you for choosing us for your new Tundra!

August 31, 2021

Everyone is extremely nice and helpful! They are genuine about what they sell and inform you about what you need to know. They don’t try to oversell you. More

by Big C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Risher, AUBREY PHILLIPS
Sep 02, 2021 -

Midlands Toyota responded

Thank you for your feedback! Our goal is to create a wonderful car buying experience for every customer and we're so glad to hear you were pleased. Thank you for choosing us!

August 31, 2021

the service was excellent ,very nice, very professional and timely. The info at the end was very clear and written out for me. I would recommend this dealership to everyone. More

by CHHAMJR37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Reeves
Sep 02, 2021 -

Midlands Toyota responded

Thank you for your recommendation and your positive feedback! We strive to make every service experience an enjoyable one and we're so glad to hear that we have succeeded for you. Thank you for your business and we look forward to working with you again!

August 31, 2021

Love Toyota, especially this location. Staffs are kind, polite yet friendly, very knowledgeable. My service are done in timely manner. They have nice coffee machine, too! More

by YUKOWILLIAMSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Medina
Sep 02, 2021 -

Midlands Toyota responded

We are delighted to hear that our staff was able to provide you with an exceptional service experience. Thank you for taking the time to share your positive feedback. We look forward to working with you again!

August 29, 2021

Took my Camry into this dealership for service. It was my very first time there, after recently moving to the area. The team was nice and responsive. They gave me excellent service. More

by AGEEZY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fitz was the man!
Aug 31, 2021 -

Midlands Toyota responded

Thank you for your review! We appreciate hearing when our team is able to make the experience such a positive one for our customers. We hope to work with you again in the future!

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