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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

August 29, 2021

Service was top notch. Very knowledgeable and friendly. Will recommend to everyone best service so far. Thank you so much for your Service. Will be back More

by VICTOR DIAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Aug 31, 2021 -

Midlands Toyota responded

Thank you, Victor! We strive for the highest quality customer service and we are thrilled to hear that those expectations were met. We are glad to hear that we have earned your future business but until then, please let us know if there's anything else we can do for you!

August 29, 2021

Excellent service and good experience Dennis RISHER talk to me and kept me update on my whole process of buying my new car ( Camry Nightshade) He didn’t miss a beat and got me where I needed to be in a good More

by jltho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey in finance , Dennis Risher
Aug 31, 2021 -

Midlands Toyota responded

Thank you for your feedback! We're happy to hear that Dennis was able to help you through the buying process. We hope you enjoy your new Camry and we hope to work with you again in the future!

Aug 31, 2021 -

jltho responded

Thank You !!!

August 29, 2021

Saleswoman Keyanne was great to work with. The finance manager Trey Guess was very accommodating and great to work with as well. We didn’t get what we asked for on the payoff of our trade but we did get a More

by Robert Downer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Guess, KRISTEN TUCKER, KEYANNE MAXWELL
Aug 31, 2021 -

Midlands Toyota responded

Thank you for your review and your future business, Robert! We love to hear specifics about how accommodating our staff is and will pass this on to Keyanne and Trey. Please let us know if we can help with anything else.

August 29, 2021

Bought a used car and has some brake problems once I got it home and drove it more. Called the dealership and had it fixed at no cost to me. More

by VALCHRISTY12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 31, 2021 -

Midlands Toyota responded

Thank you for your review! We're glad to hear that our team was able to help you and get you back on the road safely. Please let us know if there is anything else we can do for you.

August 28, 2021

No one lost my key fob this time. Still waiting on a car wash as it’s been broken the last few times in. Let’s hope that gets fixed soon. Maybe the car will be detailed due to the weight. More

by MARNOLDONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Aug 30, 2021 -

Midlands Toyota responded

We appreciate you letting us know about the status of your visit. Our team takes customer satisfaction very seriously and will use your honest feedback to ensure a great customer experience. If you have any questions or comments about our service operations, please feel free to reach out to our Service Manager, Daniel Peterson, at 803-691-5602. Thank you for choosing Dick Dyer Toyota for your automotive needs and we look forward to taking care of you again.

August 28, 2021

The whole experience from start to finish was the easiest I have ever had. I have never bought a car on the internet before. My salespersons were awesome and friendly. They went out of the way to make us More

by karentodd303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Amber Suber, KRISTEN TUCKER, TRE MARTIN
Aug 31, 2021 -

Midlands Toyota responded

We truly appreciate you taking the time share your experience with us! We strive to gain your loyalty by exceeding your expectations and providing complete customer satisfaction. We can't wait to see you again on your next visit! Enjoy your new Sienna!

August 28, 2021

Ren McNeil is an awesome salesman; listened to our needs and followed through to make it happen. Thank you so very much for a positive experience! More

by BRAZELAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENWICK MCNEIL
Aug 31, 2021 -

Midlands Toyota responded

Thank you for the kind words! We pride ourselves on helpful and professional staff members, like Ren and we are delighted to hear that he provided a great car buying experience for you. Thanks for the excellent 5-star rating. We look forward to your return!

August 28, 2021

Jon navigated a tricky 3rd party warranty situation and took care of me as a customer. I appreciate his service and will be back for service in the future. More

by alanrubengba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Aug 31, 2021 -

Midlands Toyota responded

We're glad to see your experience with us was worth 5 stars! You can expect the same level of care every time you visit us! John was more than happy to help you out! Thank you for your business. We look forward to seeing you again in the future!

August 28, 2021

Service has alway been excellent! Been coming her for over 6 years. My service guy was supper helpful. Carlos very knowledge and understanding of the customer needs. More

by jgarrett3290
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Aug 31, 2021 -

Midlands Toyota responded

Thank you for sharing! Wow, we look forward to partnering with you for another 6 years! We pride ourselves on knowledgeable and helpful staff members, like Carlos. We appreciate your business and continued loyalty. Please let us know how we can continue to help with your car and service needs!

August 27, 2021

Victory, my service advisor, always does a great job at taking care of me. Could not be more pleased with the service department and the customer service! More

by jbesser72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (mechanic) , Victor Torres
Aug 31, 2021 -

Midlands Toyota responded

Thank you for the compliments about Victor! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction. Thanks for the wonderful review, 5-star rating, and continued loyalty! We hope to see you again soon!

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