Midlands Toyota

Mr. John Washington was an excellent sales man. In the past I really dislike going to dealerships due to the unwanted pressure from the sales man. John was great. Bob the financial guy was trying to add u past I really dislike going to dealerships due to the unwanted pressure from the sales man. John was great. Bob the financial guy was trying to add unnecessary warranties to our new vehicle. He was very educated on the warranties, but needs to work on respecting a person’s decision on denying any warranties. Overall an excellent experience at Dick Dyer! More

Everyone was very nice, but the communication needs to be improved across the dealership. There was some confusion over the Internet and sales price but it ultimately got worked out. improved across the dealership. There was some confusion over the Internet and sales price but it ultimately got worked out. More

Víctor helped me out in a pitch, when I had a flat tire. Got me in and out very fast so I could get back to work. Got me in and out very fast so I could get back to work. More

Key was absolutely amazing. She helped make sure I got the vehicle I wanted. Would recommend duck dyer to anyone that is currently looking for a vehicle. the vehicle I wanted. Would recommend duck dyer to anyone that is currently looking for a vehicle. More

Mr. McQueen, the salesperson, was excellent and made the deal easy and further, Mr. Martin, an associate of Mr. McQueen, was also quite helpful. when he delivered the car. deal easy and further, Mr. Martin, an associate of Mr. McQueen, was also quite helpful. when he delivered the car. More

Salesmen was outstanding. Friendly and knowledgeable! He was very Patient and easy to work with. He was also considerate about my concerns around the Covid virus. was very Patient and easy to work with. He was also considerate about my concerns around the Covid virus. More

Paul Locke is amazing and displayed stellar customer service to help us in the process of our car purchase. He was actually one of the reasons that we came back and bought our car. Dick Dyer’s Dealers service to help us in the process of our car purchase. He was actually one of the reasons that we came back and bought our car. Dick Dyer’s Dealership should be very proud of this great employee. Thank you Paul very much! More

Take their Toyota has really good customer service. James And Hope are really great sales people. Hope help me download a book as there are no CD players in the new cars. James And Hope are really great sales people. Hope help me download a book as there are no CD players in the new cars. More

NOT customer focused. Was told 2-3 hours for service and had to go to the dealership after 5 hours and ask what was going on with my vehicle. My vehicle had been done for an hour and a half just sitting the had to go to the dealership after 5 hours and ask what was going on with my vehicle. My vehicle had been done for an hour and a half just sitting there with no sort of communication. My original Service Advisor was not on site and the other Service Advisors were not willing to help until I kept asking what was going on. Finally, one Service Advisor got my paperwork and keys to get me on my way, otherwise, I would have likely had to sit there another hour just to get the keys to my own vehicle that was sitting outside and ready to go. Once I got my paperwork, I found out that one of the issues I wanted checked out wasn’t even looked at. Very poor customer service from Service department staff. More

Everyone at the dealership was helpful and friendly without being pushy. They gave us a good deal on our trade-in and helped us with our purchase. Also, I feel they will be there if we have any questi without being pushy. They gave us a good deal on our trade-in and helped us with our purchase. Also, I feel they will be there if we have any questions about our new car. More