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Midlands Toyota

Columbia, SC

4.1
4,044 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,044 Reviews of Midlands Toyota

September 07, 2021

Key was absolutely amazing. She helped make sure I got the vehicle I wanted. Would recommend duck dyer to anyone that is currently looking for a vehicle. More

by MiH223
Recommend Dealer
Yes
Employees Worked With
KEYANNE MAXWELL
Sep 09, 2021 -

Midlands Toyota responded

That's wonderful to hear! Thank you for sharing your experience with Keyanne. She will be happy to hear that she was able to provide such a good car buying experience and help you find the perfect car for you. Thank you for choosing us!

September 07, 2021

Mr. McQueen, the salesperson, was excellent and made the deal easy and further, Mr. Martin, an associate of Mr. McQueen, was also quite helpful. when he delivered the car. More

by JSFRESH22
Recommend Dealer
Yes
Employees Worked With
Trent McQueen, TRE MARTIN
Sep 09, 2021 -

Midlands Toyota responded

Thank you sharing your feedback about our sales team! We will pass along your kind words to them. We are proud to be chosen for your purchase and we look forward to helping you for any future needs you may have. Thanks again!

September 05, 2021

Salesmen was outstanding. Friendly and knowledgeable! He was very Patient and easy to work with. He was also considerate about my concerns around the Covid virus. More

by jpeople48
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton
Sep 08, 2021 -

Midlands Toyota responded

Thank you for your positive comments! Our goal is to provide a safe and pleasant experience and to help our customers find the perfect vehicle for them. We are so pleased to hear we have succeeded with you. Please come see us again for any future car needs!

September 05, 2021

Paul Locke is amazing and displayed stellar customer service to help us in the process of our car purchase. He was actually one of the reasons that we came back and bought our car. Dick Dyer’s Dealers More

by audi a6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
PAUL LOCKE, MADDI FALL
Sep 08, 2021 -

Midlands Toyota responded

Thank you so much for your kind words about Paul! He is a valued member of our team and will be so happy to hear that he provided you with excellent customer service. We will pass along your comments to him. Thank you for choosing us!

September 04, 2021

Take their Toyota has really good customer service. James And Hope are really great sales people. Hope help me download a book as there are no CD players in the new cars. More

by gammyjune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, JAMES BERTHA, HOPE NELSON
Sep 08, 2021 -

Midlands Toyota responded

Thank you for sharing your positive experience with James and Hope! They were very happy to help you find the perfect car for you and make sure it had everything you needed. Don't hesitate to all if we can help in any way in future. We hope you enjoy your new car!

September 04, 2021

NOT customer focused. Was told 2-3 hours for service and had to go to the dealership after 5 hours and ask what was going on with my vehicle. My vehicle had been done for an hour and a half just sitting the More

by Butch Bradshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave
Sep 08, 2021 -

Midlands Toyota responded

Thank you for sharing your experience with us, Butch. It is very disappointing to learn that your service visit missed the mark. We understand your frustration with the longer-than-expected wait time as well as the communications with our team, and we know that your time is valuable. Please know that we take customer satisfaction very seriously here at Dick Dyer Toyota and because of that, we would like to speak with you to personally apologize and find a resolution here. Please give our Service Manager, Daniel Peterson, a call at 803-691-5602 at your earliest convenience. We value your business with us and look forward to speaking soon.

September 04, 2021

Everyone at the dealership was helpful and friendly without being pushy. They gave us a good deal on our trade-in and helped us with our purchase. Also, I feel they will be there if we have any questi More

by EKSHARPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton
Sep 08, 2021 -

Midlands Toyota responded

That's wonderful to hear! Thank you for your kind words. We strive to provide outstanding service to every customer and we would be glad to answer any future questions you have about your new car. Thank you for choosing us!

September 04, 2021

It was a good experience Amber was very much on what I need out of the truck and work hard to get me what I asked for thank you More

by Xlr81877
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Suber
Sep 08, 2021 -

Midlands Toyota responded

Thank you for sharing your feedback about Amber. She will be pleased to hear that she made your car buying experience such a good one. Please let us know if there is anything we can do for you in future. Thank you for choosing Dick Dyer Toyota!

September 03, 2021

Everyone was great to deal with! I am bad with names but they were great! Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Ha Steve More

by JSTEVEMCMILLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creech!! did a great job. Can not remember the sale guy but he was great , Robert Carter
Sep 08, 2021 -

Midlands Toyota responded

That's what we like to hear, Steve! Thank you for taking the time to share your positive comments. We value your business and we hope you choose us for any future car needs you may have!

September 02, 2021

Jon is the best person I know there. Instead of just telling me what was wrong he took me back to show me what was wrong and gave me a detailed explanation of why my car was not working. 45 minutes late More

by T. Crews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald, John Trammell
Sep 03, 2021 -

Midlands Toyota responded

It is great to hear you had an excellent experience working with John and our team! Your satisfaction is very important to us, so our team works hard to be as helpful as possible. Thank you for choosing Dick Dyer Toyota and we hope to see you again soon!

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