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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

September 08, 2021

The staff was nice and helpful. They made sure I knew everything about my paperwork and my car. I was also given a lot of information about services that can be provided to me. More

by NESSAG99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TRE MARTIN
Sep 10, 2021 -

Midlands Toyota responded

We're glad to see your experience with us was worth 5 stars! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. On behalf of the entire Dick Dyer Toyota family, congratulations on the purchase of your new vehicle!

September 08, 2021

Very professional environment. Dick Dyer was able to fix the problem I was having with my vehicle. Carlos Rivera was very helpful and knowledgeable. Thanks More

by zantoriarogers11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Sep 10, 2021 -

Midlands Toyota responded

Thank you for the compliments! We couldn't be happier to hear that we were able to get you back on the road safely and that you had a great time with Carlos! It was our pleasure, and please let us know if you need anything in the future!

September 08, 2021

Dan was very personable and helpful. The service was fast for all the work that was done.The price charged seemed reasonable! Will come back for all my maintenance. More

by Smithshr9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald
Sep 08, 2021 -

Smithshr9 responded

Dan was personable and helpful. The service was fast and the price charged was reasonable for the amount of work done. I will use Dick Dyer Toyota for my next maintenance.

Sep 10, 2021 -

Midlands Toyota responded

Thank you for telling us how we are doing! We are thrilled to hear you enjoyed your service visit with Dan! We are happy to provide quick and efficient service on every visit. We value your business and look forward to seeing you next time!

September 08, 2021

I was very disappointed in my last appointment. I had warning lights on in the care and notice that maintenance was required. It took 5 days to get an appointment and I arrived on time and was told all I More

by robbie.mcclam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos ?
Sep 09, 2021 -

Midlands Toyota responded

Robbie, it is very unfortunate to hear that you left us feeling disappointed with your last service appointment. We understand your frustration with the longer- than- anticipated wait time on your tire rotation. We take customer care very seriously, and because of that, we’d like the opportunity to personally apologize for your inconvenience. Give our Service Manager, Daniel Peterson, a call at 803-691-5602 when you have a moment so that we may discuss this further. Additionally, please know that we will use your candid feedback to improve our operations towards our goal of complete customer satisfaction. Thank you for choosing Dick Dyer Toyota and we look forward to speaking soon.

September 08, 2021

I had a great experience when purchasing my Toyota Corolla ! The salesman Oscar was very knowledge and professional when helping me make my decision. Thank you ! More

by Prettykim417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 10, 2021 -

Midlands Toyota responded

Thank you for the 5-stars and wonderful review! We pride ourselves on our knowledgeable and helpful staff members, like Oscar! We hope you enjoy your new Corolla and come back to see us again soon! Happy Driving!

September 08, 2021

Online scheduling is convenient and quick. Reminder email is very helpful. Easy drop off worked very smoothly. Received call letting me know that vehicle was ready ahead of expected time. More

by Kenny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Reeves
Sep 10, 2021 -

Midlands Toyota responded

Thank you for taking the time to review us, Kenny! We are so glad you enjoyed the whole process from scheduling to receiving your vehicle. If there is anything else we can do for you, please let us know!

September 07, 2021

It was a great experience. Everything was straightforward and honest. I would recommend every international citizen to buy at Dick Dyer Toyota as their service and cars are trustworthy. More

by juliavandesandt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dennis Risher, AUBREY PHILLIPS
Sep 08, 2021 -

Midlands Toyota responded

Thank you for taking the time to share your experience! We are delighted to be able to provide you with a pleasant and easy car buying experience. We value your business and hope to see you again for your future car needs!

September 07, 2021

First experience with Dick Dyer Toyota service department. Very good! Brandon was very thorough with the maintenance that needed to be done, providing me with numerous options - even letting me kn More

by KH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 09, 2021 -

Midlands Toyota responded

Thank you for sharing your great service experience with Brandon! Our goal is to provide a transparent, honest, and pleasant service process for all of our customers and we are so please we have succeeded with you. Thank you for choosing Dick Dyer Toyota and we look forward to helping you again for your future service needs!

September 07, 2021

This week my service advisor was Cameron, but as usual Dick Dyer Toyota got me in and on my way! It was a last minute appointment, but they still got me in! More

by SAMUELQUILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Graham
Sep 09, 2021 -

Midlands Toyota responded

Wonderful to hear, Samuel! We strive to make every service experience as quick and easy as possible and we're so glad Cameron was able to provide that for you. Thank you for choosing us and for your continued loyalty. We hope to see you again in future!

September 07, 2021

Keyanne , helped me get a car within my budget and for Keyanne , helped me get a car within my budget and for my needs. She was knowledgeable patience and very friendly .She was kind to me. More

by bjallsbrook
Friendliness
Recommend Dealer
Yes
Employees Worked With
KEYANNE MAXWELL
Sep 09, 2021 -

Midlands Toyota responded

Thank you for your positive feedback about Keyanne! We're so glad she was able to provide an enjoyable car buying experience for you. We will pass along your kind words. Thank you for choosing us and we hope to see you again for any future car needs!

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