Midlands Toyota

I was very disappointed in my last appointment. I had warning lights on in the care and notice that maintenance was required. It took 5 days to get an appointment and I arrived on time and was told all I warning lights on in the care and notice that maintenance was required. It took 5 days to get an appointment and I arrived on time and was told all I need was a tire rotation. I was also told that it should take an hour or maybe less. Two hours later I was still there and when I asked I was told he would go back to the shop and check on it. When I saw him come back to his desk, I politely asked if he'd had any luck finding out the status of my car. He replied rather curtly, "as you can see we're working on my computer system" - implying he had something much more important to do. Finally 20 minutes later it was done. What's the point of making an appointment if you are not going to work on it in a timely fashion! A tire rotation takes less than 90 seconds on a race track, I would think 15 to 20 minutes should be reasonable in a shop - not over 2 hours!!! More

I had a great experience when purchasing my Toyota Corolla ! The salesman Oscar was very knowledge and professional when helping me make my decision. Thank you ! Corolla ! The salesman Oscar was very knowledge and professional when helping me make my decision. Thank you ! More

Online scheduling is convenient and quick. Reminder email is very helpful. Easy drop off worked very smoothly. Received call letting me know that vehicle was ready ahead of expected time. email is very helpful. Easy drop off worked very smoothly. Received call letting me know that vehicle was ready ahead of expected time. More

It was a great experience. Everything was straightforward and honest. I would recommend every international citizen to buy at Dick Dyer Toyota as their service and cars are trustworthy. and honest. I would recommend every international citizen to buy at Dick Dyer Toyota as their service and cars are trustworthy. More

First experience with Dick Dyer Toyota service department. Very good! Brandon was very thorough with the maintenance that needed to be done, providing me with numerous options - even letting me kn department. Very good! Brandon was very thorough with the maintenance that needed to be done, providing me with numerous options - even letting me know that it was not yet time for my car to have some of the services that I requested to be done. More

This week my service advisor was Cameron, but as usual Dick Dyer Toyota got me in and on my way! It was a last minute appointment, but they still got me in! Dick Dyer Toyota got me in and on my way! It was a last minute appointment, but they still got me in! More

Keyanne , helped me get a car within my budget and for Keyanne , helped me get a car within my budget and for my needs. She was knowledgeable patience and very friendly .She was kind to me. Keyanne , helped me get a car within my budget and for my needs. She was knowledgeable patience and very friendly .She was kind to me. More

Mr. John Washington was an excellent sales man. In the past I really dislike going to dealerships due to the unwanted pressure from the sales man. John was great. Bob the financial guy was trying to add u past I really dislike going to dealerships due to the unwanted pressure from the sales man. John was great. Bob the financial guy was trying to add unnecessary warranties to our new vehicle. He was very educated on the warranties, but needs to work on respecting a person’s decision on denying any warranties. Overall an excellent experience at Dick Dyer! More

Everyone was very nice, but the communication needs to be improved across the dealership. There was some confusion over the Internet and sales price but it ultimately got worked out. improved across the dealership. There was some confusion over the Internet and sales price but it ultimately got worked out. More

Víctor helped me out in a pitch, when I had a flat tire. Got me in and out very fast so I could get back to work. Got me in and out very fast so I could get back to work. More