Midlands Toyota

The service was really great. Everyone worked with us to ensure we had a pleasurable experience. This was my son's first time buying a car and he came out of it with a positive outlook. ensure we had a pleasurable experience. This was my son's first time buying a car and he came out of it with a positive outlook. More

We had a great experience working with your sales, mgkt & finance dept. This was my son's first time buying a car and he came out of it with a positive outlook. finance dept. This was my son's first time buying a car and he came out of it with a positive outlook. More

Victor was great like usual, he even got me in today without an appointment and had me gone within an hour great fast service as usual without an appointment and had me gone within an hour great fast service as usual More

The work was done properly, but a simple tire rotation and changing of a headlight and signal light should not have taken two hours and fifteen minutes. One issue was that the service tech had to order a and changing of a headlight and signal light should not have taken two hours and fifteen minutes. One issue was that the service tech had to order a signal light bulb from somewhere else, apparently the Toyota service department doesn’t carry TOYOTA parts. My Tacoma was actually finished and waiting for me for the last twenty-five minutes that I was stuck at Dick Dyer Toyota. The problem at this point was that Mr. Victor Torres kept taking care of other customers instead of completing my paperwork. Before this visit I stayed away from this service department for over two years because of how poorly I was treated over a phone call, God willing I will never come back. More

Purchased a pre owned vehicle and declined financing and/or added warranty packages - still spent close to 18K. Felt like my business wasn’t appreciated all and just had an overall “snubbed”feeling; un and/or added warranty packages - still spent close to 18K. Felt like my business wasn’t appreciated all and just had an overall “snubbed”feeling; understand how the business works.. no money made on the back end. However, a paying customer is a customer. Plus, we drove 2.5 hours to make the purchase. Had this not been the car my daughter wanted badly, I would have certainly left and went elsewhere. Would not do repeat business ever. Had to ask for a test drive - even after they had my $1000 deposit. Was told We couldn’t have a walk around of the car because it was being sold “as is”. Yet, we bought a vehicle that still has the OEM warranty left. Bad business practices all around. More

Great service and friendly staff through the entire process. Willing to negotiate and worked hard to find the vehicle I wanted. I felt well informed and comfortable buying a new vehicle from this deale process. Willing to negotiate and worked hard to find the vehicle I wanted. I felt well informed and comfortable buying a new vehicle from this dealership. More

Easy to work with Daniel is very helpful my vehicle was drop off and even wash great job Daniel and team are fantastic and I will continue to bring my car in for service! drop off and even wash great job Daniel and team are fantastic and I will continue to bring my car in for service! More

Daniel Peterson was extremely helpful. He informed me I did not need an oil change but my tires did get rotated. The vehicle was also inspected and he went over the report with me. did not need an oil change but my tires did get rotated. The vehicle was also inspected and he went over the report with me. More

Bob Carter & Dwight Hylton were superb! It was such a pleasure meeting these two gentlemen. We had a totally awesome experience. We just wish all sales personnel were this kind and informative! They mad pleasure meeting these two gentlemen. We had a totally awesome experience. We just wish all sales personnel were this kind and informative! They made our buying experience such a breeze. Answered all our questions, so thankful for that! Will do business at this dealership in the future! More

The only thing that was upsetting was the internet price wasnt truly the price of the car. The internet said the price, with the options that included the 84,000 mile warranty But if we wanted that warran wasnt truly the price of the car. The internet said the price, with the options that included the 84,000 mile warranty But if we wanted that warranty, it added 3000.00 to the price. More