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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

November 28, 2020

The service was good, but the pricing was not. I did not get a military discount, nor did I get back the money + tax's I spent for mud guards sold to me ,by your part department that could not be put on my More

by thomaslockhart00z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Dec 07, 2020 -

Midlands Toyota responded

Thank you for sharing this feedback with our team, Thomas. While we're glad you enjoyed the service that you received, we regret to hear your concerns with the involved pricing. If you have any additional comments or questions that you'd like to discuss, please feel free to reach out to our team.

November 27, 2020

I got everything I needed and more, amazing experience. I needed an update on my car that I got an email about and was able to get it no questions asked along with my service. More

by KILLERWEST32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Nov 30, 2020 -

Midlands Toyota responded

That's awesome to hear. Thank you for choosing Dick Dyer Toyota and providing this valued feedback

November 27, 2020

The valet service was excellent and they performed a recall repair with more professionalism than Honda. I had 5 recalls on my 2002 Civic and they never fixed them all. I feel safer in my Corolla. More

by J_LEATHERWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Nov 30, 2020 -

Midlands Toyota responded

We are so glad your service you experienced with us stood out above the rest. It was our pleasure to assist, and we hope you feel free to reach out to our offices for any future services or questions.

November 27, 2020

This is the second time we have dealt with this dealership, and have always had a great experience! Ready to work with you on pricing also! More

by BUTTON3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dwight Hylton
Nov 30, 2020 -

Midlands Toyota responded

Thank you for choosing and continuing to choose Dick Dyer Toyota. We truly appreciate your business and support.

November 27, 2020

Great experience after we got the car that was sold out from underneath us. We were told our car was ready for paperwork then after arriving at the dealership we found out it was sold. A week later they fo More

by MARNOLDONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM QUILLER
Nov 30, 2020 -

Midlands Toyota responded

Thank you for taking the time to provide this review. We are so glad we were able to get the car you were looking for even after the other sold. Thank you for your patience and for continuing to choose Dick Dyer Toyota

November 26, 2020

James B. was awesome! He helped me find the perfect car. He is very friendly and knowledgeable with a great personality. I definitely recommend asking for him if you’re looking to buy a car! More

by Haley E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES BERTHA
Nov 30, 2020 -

Midlands Toyota responded

He sure is! Thank you for this valued feedback of James Bretha. We'll be sure to pass this feedback along to him. We are so glad to hear your visit was friendly and knowledgeable, and we hope to work with you again to continue to provide you with this level of service in the future.

November 26, 2020

The service was fine but customer service needs improvement. i was very disappointed with that aspect of my visit. I believe there should be some follow up with customers if the services are tak More

by rsjackso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure... female
Nov 30, 2020 -

Midlands Toyota responded

Thank you for sharing this feedback with our team. While we’re happy you were pleased with the service, we regret hearing that we were unable to meet your expectations with the customer service that was provided. We would love an opportunity to personally address your concerns and identify anything we should consider to implement as a potential way to improve our overall customer service. Please contact Daniel Peterson at (803) 691-5602 at your convenience.

November 26, 2020

My experience in purchasing a 4Runner was amazing. Thank you Joe and Dick Dyer Toyota for a great experience and a wonderful new car! I love it! More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Medina
Nov 30, 2020 -

Midlands Toyota responded

That's awesome! Congratulations on your new 4Runner. Thank you for choosing Dick Dyer Toyota, and we'll be sure to share this feedback with Joe.

November 26, 2020

Service department really takes care of all my needs to my vehicles definitely recommend giving them a try. Thank you Dick Dyer Toyota for a great service experience More

by USC #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Victor Torres, Cameron Graham, Shawn Reeves, Christian Lightfoot, DANIEL VERDURA, Randy Creech, Matt MacIntyre
Nov 30, 2020 -

Midlands Toyota responded

As always, it was our pleasure. Thank you for choosing and continuing to choose Dick Dyer Toyota.

November 25, 2020

Great job you guys. Great job you guys. Great job you guys. Great job you guys. Great job you guys. Great job you guys. Great job you guys. More

by Joe Biden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson, Jason Baughman, John Trammell, Victor Torres, Cameron Graham
Nov 30, 2020 -

Midlands Toyota responded

Thank you for choosing Dick Dyer Toyota, and thank you for this great feedback.

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