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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

November 24, 2020

My Jeep broke down the same week I bought it. Got it fixed at a Jeep dealership and it still broke down again. Dick Dyer wasn’t much help and I had to go through a lot just to get my car transferred to More

by MCKINNEYDESIREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Carter, Daniel Peterson
Nov 30, 2020 -

Midlands Toyota responded

Thank you for the review, Desiree. We regret hearing that we were unable to diagnose the issue with your Jeep. If you have any additional comments or questions that you’d like to share with our team, please feel free to contact Daniel Peterson at (803) 691-5602.

November 24, 2020

The person was friendly and did not force any unnecessary services. They asked me to wait on changing tires which was worn out. The also wanted me to wait for 100k miles service More

by Columbia87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves, Christian Lightfoot
Nov 25, 2020 -

Midlands Toyota responded

Thank you for choosing Dick Dyer Service Center and for your five-star review! We are glad to hear you enjoyed your experience here and hope that you will consider Dick Dyer again in the future.

November 24, 2020

Great place! Always nice service attendants will be back! Daniel was great he made sure he went over everything with me and I Understand the whole process More

by zaria131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Nov 25, 2020 -

Midlands Toyota responded

Thank you for your kind words! We are happy to hear you had another positive experience at Dick Dyer Service Center. Your compliments will be passed to Daniel. We hope you will consider choosing Dick Dyer again in the future.

November 24, 2020

Daniel was a great host and I appreciate his honesty throughout the process. He didn't throw me a bunch of crap I didn't need or want. Thank you Daniel! More

by XVIPER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Decker, DANIEL VERDURA, WHITNEY WATSON
Nov 25, 2020 -

Midlands Toyota responded

Thank you for your positive review! Daniel is a great employee and we are happy to hear he was helpful during your time at Dick Dyer. If you have any further questions, please don't hesitate to give us a call. In the meantime, enjoy your new car!

November 24, 2020

I had one minor issue with the vehicle and it was resolved very quickly. Very pleased with the service I received in resolving the issue More

by RBARRYSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowers, Robert Carter, Daniel Peterson, Cameron Graham, ED DOHERTY
Nov 25, 2020 -

Midlands Toyota responded

Thank you for your great review! We are happy to hear your concerns were addressed and your questions were answered. We hope you will consider choosing Dick Dyer Toyota again in the future. In the meantime, enjoy your new car!

November 23, 2020

I had a recall, I called made an appointment they got me, fixed my issue and couldn't have been more professional It's great More

by ROBINMAC1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Nov 24, 2020 -

Midlands Toyota responded

Thank you for the great review! Please let us know if there is anything more we can do for you, and have a fantastic day!

November 23, 2020

Jon was very helpful in addressing my vehicle concerns. He listened to me and attempted to give me the best price for the work that needed to be done. More

by goyette.thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Nov 24, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating! We're glad to hear everything was taken care of for you. If you need anything down the road, please don't hesitate to call!

November 23, 2020

Easy to schedule, work is performed quick and can expect satisfaction. No surprises , I know exactly what is going to be done.All of the staff is helpful and friendly. More

by Douglas1943
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Nov 24, 2020 -

Midlands Toyota responded

Thank you for the 5-star review! We're glad to hear that you had such a great service visit. Give us a call or stop by the shop if you need anything else!

November 23, 2020

Great experience. Sam Quiller was exceptional with the purchase of my new Toyota Tundra. I have bought my last 4 vehicles through Dick Dyer using Kendall Decker, so I was skeptical when I heard he was no More

by gardnerc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM QUILLER
Nov 24, 2020 -

Midlands Toyota responded

Thank you for coming back to shop with us again! We're glad to hear that our team has picked up right where we left off with great customer service. Enjoy your new truck, and please let us know if you need anything!

November 22, 2020

Excellent professional consistent service! **** A 25 word minimum response is however silly and inconvenient in order to complete this survey. I doubt it contributes to a high response. I would be will More

by linda.stewart224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Jason Baughman, Victor Torres, Cameron Graham, Shawn Reeves, Christian Lightfoot
Nov 23, 2020 -

Midlands Toyota responded

Thank you very much, Linda, for your feedback on our team's service experience! We also appreciate your feedback on the minimum character count for reviews. It isn't our policy to have the minimum character count, but DealerRater's. I'll list some of their reasons down below if you're curious. Again, thank you so much for your review, and we'll be looking forward to your next visit. Take care! The story is just as important as the star rating. When reading positive reviews, consumers look for standout experiences. When reading negative reviews, consumers look for context that distinguishes between a truly bad experience and a finicky or grumpy customer. A minimum word count helps us reduce fraud and reputation inflation.

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