Middletown Toyota

We experienced professional service from the moment we walked thru the doors by Heather Katuzney. She was very friendly, down to earth and caring regarding our decision to purchase a new car with Toyota. walked thru the doors by Heather Katuzney. She was very friendly, down to earth and caring regarding our decision to purchase a new car with Toyota. We felt like we were friends by the time we had picked up our vehicle. We would most definitely go back to see her again for a future purchase and tell friends and family about our excellent experience. The pick up process with the Steven Katuzney, the finanacial manager was also very pleasant and he was very good also. He took the time to explain every piece of paper we were signing and made sure we completewly understood it all in nterms we could understand. When we asked questions he answered them and then checked to be sure we were comfortable with the information before proceeding further. Toyota should feel lucky to have 2 such amazing employees!!!! More

Heather was straight up from go - no BS - best price right out of the gate. I normally cringe whenever I have to deal with a car dealer, but Heather was great to work with. No pressure or sales gimmic right out of the gate. I normally cringe whenever I have to deal with a car dealer, but Heather was great to work with. No pressure or sales gimmicks. Where other dealers supposedly were giving me their best price, Heather was able to beat them without even comparing. Plain and simple, she was interested in selling a car. Steve in Finance was also clear and direct - made the finance process pain free. More

Heather was great to work with. I started out looking at the Sienna and ended up with a Tacoma pickup after much back and forth. Heather was patient and helpful through the whole process. I got a great tr the Sienna and ended up with a Tacoma pickup after much back and forth. Heather was patient and helpful through the whole process. I got a great trade-in price for my old Silverado and Joseph Bianco was very helpful re: financing and quick turnaround. This is the second car I bought with this dealership in 3 months. I would definitely recommend them to everyone looking for a new vehicle. More

Ian Gill was great to work with! Customer service was outstanding. I really got a great deal on my 2007 lexus ES 350. She rides nice and smooth! I love my new toy :) I would glady refer friends and famil outstanding. I really got a great deal on my 2007 lexus ES 350. She rides nice and smooth! I love my new toy :) I would glady refer friends and family to Middletown Toyota. I am a previous customer this is my second purchase from this dealership.. More

Very friendly and pleasant staff. The finance process was easy. There was a good selection of vehicles on the lot to choose from. Sales associates are not pushy at all. They were very accomodating and was easy. There was a good selection of vehicles on the lot to choose from. Sales associates are not pushy at all. They were very accomodating and informative. I would recommend Middletown Toyota to anyone looking for a new Toyota. More

From the moment I left my car to walk acroos the yard to enter the salesroom, i was warmly greeted by Sam, asking if he could help me. when I said I wanted to look at the Corolla & Camry, he pleasantly told enter the salesroom, i was warmly greeted by Sam, asking if he could help me. when I said I wanted to look at the Corolla & Camry, he pleasantly told me about both vehicles - beginning the process of driving both cars, selecting the features and color. The last thing mentioned was price; I wanted to evaluate the price of both cars. Sam suggested the Toyota 0% financing & $1000 price reduction with a $1000 down payment, but I came with another method of paying, When I spoke with Julie, Finance Mgr., she showed me that Sam's suggestion was a "no-brainer" because my monthly cost was reduced on the Corolla by $30/mo. She also suggested that I could buy the TotalCare Pkg. for free, based on the $1000 discount, and still have my monthly payment less than my original other method of payment. So I'm buying my car as a satisfied customer at Middletown Toyota. More

Very good experience at Middletown toyota. I worked with heather and Steve in financing. I am loyal to the toyota brand so finding a good toyota dealer was all I needed to do. Heather found what I was look heather and Steve in financing. I am loyal to the toyota brand so finding a good toyota dealer was all I needed to do. Heather found what I was looking for and worked with me to get the deal that worked for me considering I have less than great credit. Steve K also helped out with work on my down payment. I am very pleased with the experience so far. I have not had the truck serviced yet, but I will. I expect the service to continue to be as good the sale. I will make another review after the first service. I would highly recommend Heather and Steve and Middletown toyota. More

My wife and I have bought six vehicles with Middletown Toyota over the past 10 years. We have nothing but positive things to say about this dealership. They bend over backwards to make sure your experienc Toyota over the past 10 years. We have nothing but positive things to say about this dealership. They bend over backwards to make sure your experience buying a new or used car from them is nothing but top notch. I will NEVER do business with any other dealership. These guys get the thumbs up from me!!!! JTS More

Heather was a pleasure to deal with. I did not feel pressued at all. Bob was nice to do business with as well. I took my 4Runner through a car wash and bent the antenna. I went to the sevice dpartm pressued at all. Bob was nice to do business with as well. I took my 4Runner through a car wash and bent the antenna. I went to the sevice dpartment to look at it and they said I needed to take it off before I go through the car was and that is in the manual. They told me if I wanted a new one I would have to buy it. MY 1999 4Runner had a retactable antenna, too bad the 2011 does not. Overall at at this ponit I am happy with the 2011 4Runner except it doesn't come with running boards standard. More

I was approached by sales rep T.k. There was no pressure from him at all into buying a vehicle. Instead he made me relax and helped made my decision to buy a new 2011 camry. He was very knowledgeabel and ex from him at all into buying a vehicle. Instead he made me relax and helped made my decision to buy a new 2011 camry. He was very knowledgeabel and explained the difference between camry and higlander in which I was interested. Overall it was a great car buying experience without any pressure. More