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Middletown Toyota
Middletown, CT
969 Reviews
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969 Reviews of Middletown Toyota
April 15, 2011
Best deal i could find was at middletown toyota, had gone to branch toyota but the manager there was a smug nose no deal kind of guy, then dealt with toyota of wallingford, totally un professional, i sent an to branch toyota but the manager there was a smug nose no deal kind of guy, then dealt with toyota of wallingford, totally un professional, i sent an email to middletown toyota told them what i was looking for, they had the same car that the other dealers had at a far better deal for both my trade and sales. Salesman Jay Lady new what he was doing and as far as i am concerned they will be my dealership and my families for the forseeable future. Don't waste your valuable time going to other places this is the place, the only place, Marcel L. More
by marcel
Employees Worked With
Jay Lady Heather Feodorov
April 08, 2011
We have been buying our fleet cars from Bob for years. We can call him and tell him he needs to find us 5 cars and he will do whatever he needs to do to locate them for us. He is always quick to help us, We can call him and tell him he needs to find us 5 cars and he will do whatever he needs to do to locate them for us. He is always quick to help us, he even delivers! 7 of my fellow co-workers bought their personal cars from him as well, and all had great experiences. I highly recommend Middletown Toyota. More
by jodijtb
Employees Worked With
Bob Blakeslee
April 02, 2011
We were on vacation and received a call that the transmission went on our car. The day after we returned I call Bob Magnano, we have known him for years and trusted he would not tak advantage of our transmission went on our car. The day after we returned I call Bob Magnano, we have known him for years and trusted he would not tak advantage of our situation. I spoke to him at 10am told him our problem and right away the wheels stared turning. I told him on vacation we rented the Carolla and really liked it,handled well, great mileage, good pickup getting on highways. He had a car in mind described it and I took it sight unseen because we trust Bob. AT 2:30pm my husband and I were at Middletown Toyota. Heather went over the car describing all the options in detail she was great. Joe Bianco in financing made the whole process so easy they had all the paperwork ready he went out of his way to get us a great deal. My husband and I are truley greatful for all the personal treatment we received at Middletown Toyota. Comming from driving a suv for many years I thought I would have an adjustment but after driving a Carolla on vacation I loved it! We have bought many new cars at other dealerships and never have we received the fantastic treatment. They now have new customers and I will refer them to anyone. I am really greatfull to them. More
by brendaL
Employees Worked With
Bob Magnano,Joseph Bianco, Heather
March 31, 2011
This was my first experience with Middletown Toyota. Heather was great to work with She did not pressure me at all she explained all the options and took her time. Joe in financing was very good explai Heather was great to work with She did not pressure me at all she explained all the options and took her time. Joe in financing was very good explaining everything. I was given a tour of the facility and was impressed with the friendliness of everyone and the cleanliness of the facility. I love my RAV4 and will not hesitate to recommend this dealer to everyone. More
by Barbwj48
Employees Worked With
Heather Katuzney and Joseph Dianco
March 26, 2011
Run, don't walk away from this place. In short, a report has been issued with the Toyota Corporate, the attorney general and the better business bureau. I purchased a "certified pre-owned vehicle" with no a has been issued with the Toyota Corporate, the attorney general and the better business bureau. I purchased a "certified pre-owned vehicle" with no accident history on the carfax and was told multiple times on multiple days that the vehicle was never involved in an accident. I even went as far as to request service reports from the dealership, which I have copies of. A week after purchasing I find in the glove box all the previous owners documents on the car. I found a lot of personal documents belonging to the owner with private information. Within the documents, there was a police report stating the car had rear end damage and after further research we find out the car was repaired at Middletown Autobody!!! The car was apparently damaged so bad that the car was towed! We have sought legal counsel at this point and we are moving forward with the process - so my advice is run - definitely don't buy here. Also, there are few staff members that are terrific here and I honestly feel bad that they have to work at such an awful dealership. More
by opinionhated
Employees Worked With
Riz, Ben, and Used Car Manager
March 22, 2011
I have been a customer with middletown toyota for about 13 years and have bought my third truck from them and once again they provided me outstanding service, from start to finish.Heather Kutuzney went abo 13 years and have bought my third truck from them and once again they provided me outstanding service, from start to finish.Heather Kutuzney went above and beyond to find me the tacoma that i was looking for.she was great thru out the whole deal,she made me feel very relaxed and explained everything in great detail.I would definitely buy another truck from middletown toyota with heathers help.Then when it came time to get the financing,Julie Olsen really came thru for me also she worked very hard and also did an outstanding job finding me financing within my bugdet to get me into the truck that i wanted. When it came time to sign the paperwork she went over every thing in great detail and made sure that i understood everything that i was signing.I will definitely tell all my friends and family members who are looking to buy a toyota to go to middletown toyota. More
by toy11
Employees Worked With
Heather Kutuzney Julie Olsen
March 22, 2011
This is my second car with the same dealer. My second visit was even better that the first time I bought my first car. Although I had a RAVA 4, Heather took her time to go over all the features of the ca visit was even better that the first time I bought my first car. Although I had a RAVA 4, Heather took her time to go over all the features of the car. I love my car and I am very happy with the service, the recent renovated of the waiting room is beatiful. More
by masa12
Employees Worked With
Jeff Baron, Heather and Jennifer
March 13, 2011
We experienced professional service from the moment we walked thru the doors by Heather Katuzney. She was very friendly, down to earth and caring regarding our decision to purchase a new car with Toyota. walked thru the doors by Heather Katuzney. She was very friendly, down to earth and caring regarding our decision to purchase a new car with Toyota. We felt like we were friends by the time we had picked up our vehicle. We would most definitely go back to see her again for a future purchase and tell friends and family about our excellent experience. The pick up process with the Steven Katuzney, the finanacial manager was also very pleasant and he was very good also. He took the time to explain every piece of paper we were signing and made sure we completewly understood it all in nterms we could understand. When we asked questions he answered them and then checked to be sure we were comfortable with the information before proceeding further. Toyota should feel lucky to have 2 such amazing employees!!!! More
by wendy13
Employees Worked With
Heather Katuzney & Steve Katuzney
March 10, 2011
Heather was straight up from go - no BS - best price right out of the gate. I normally cringe whenever I have to deal with a car dealer, but Heather was great to work with. No pressure or sales gimmic right out of the gate. I normally cringe whenever I have to deal with a car dealer, but Heather was great to work with. No pressure or sales gimmicks. Where other dealers supposedly were giving me their best price, Heather was able to beat them without even comparing. Plain and simple, she was interested in selling a car. Steve in Finance was also clear and direct - made the finance process pain free. More
by mvincelette
Employees Worked With
Heather Katuzney / Steve Katuzney
March 08, 2011
Heather was great to work with. I started out looking at the Sienna and ended up with a Tacoma pickup after much back and forth. Heather was patient and helpful through the whole process. I got a great tr the Sienna and ended up with a Tacoma pickup after much back and forth. Heather was patient and helpful through the whole process. I got a great trade-in price for my old Silverado and Joseph Bianco was very helpful re: financing and quick turnaround. This is the second car I bought with this dealership in 3 months. I would definitely recommend them to everyone looking for a new vehicle. More
by cknarciss
Employees Worked With
Heather Katuzniy
