Middletown Toyota

Helpful, friendly service and a great product. Steve, Heather and Ashleyn really made the entire process enjoyable and easy. I would highly recommend this dealership. Heather and Ashleyn really made the entire process enjoyable and easy. I would highly recommend this dealership. More

Don't shop there for new or used cars!!! I've made an Don't shop there for new or used cars!!! I've made an agreement with another dealership to purchase a new Camry and called Bob Magnano of Middleto Don't shop there for new or used cars!!! I've made an agreement with another dealership to purchase a new Camry and called Bob Magnano of Middletown Toyota to cancel my appointment with him. He talked to his General Manager right away and said they’ll sell me the same car with the same MSRP for $500 less. It took me two days to get out of my initial agreement. Bob and his partner Al kept on calling me a few times a day to see if my contract was cancelled and promising they would take care of me and how they need my business. When I showed up at Middletown Toyota they told me that it was only good for that first day. I’ve asked to speak to General Manager and he refused?!? Can you believe this baloney?!? Is this the way to run a business in the 21st century? Additionally, they were selling a used car with a clean carfax which obviously was repainted due to bubles in the paint. You can be assured I won’t ever step foot in this dealership again and neither are my friends if I can help it. More

I made this purchase in response to a promo offering a 1 dollar over invoice price, no hidden fees guarantee, low financing, and the offer of a free turkey gift certificate with a test drive. I do not bel dollar over invoice price, no hidden fees guarantee, low financing, and the offer of a free turkey gift certificate with a test drive. I do not beleive the dealer lived up to all their promises made on the post card I received from them. This was an awkward buying experience. The free turkey gift certificate was a $10.00 Stop and Shop gift card??? Hard to get a turkey with that. False advertising. I realize I was purchasing a car and the gift certificate may seem trivial but it was indicative of the penny pinching approach by the dealer. The most annoying thing was the one dollar over invoice offer. It is quite easy to obtain the invoice price of any car by doing some research on the internet. so I was very surprised to receive an invoice quote $460.00 over what my extensive research showed. The dealer promised to show the actual invoice, what I was shown was a computer spreadsheet printout. The $460.00 was explained as a dealer advertising cost. Really. No hidden fees? Overall an adequate experience. If this is a typical Toyotathon experience, I won't be back for a second time during such a too good to be true promotion. More

When I purchased my 2011 Tacoma I had concerns because I really wanted foglights and was not overly happy when I found out my truck was suppose to be equipped with daytime running lights, not foglights. Eve really wanted foglights and was not overly happy when I found out my truck was suppose to be equipped with daytime running lights, not foglights. Even more so after taking delivery when we discovered that my truck did not have the daytime running lights as was thought to have had. Jason and I emailed back and forth and came to an mutual agreement which resulted with my getting the foglights I wanted installed on my truck. Jason went above expectations to make me "his customer" happy. I would give Jason high recommendations. More

Leno and Julie were very helpful and Patient we me and my credit history.I would recommend Middletown Toyota to my co-workers and family.I LOVE,LOVE,LOVE my FJ. credit history.I would recommend Middletown Toyota to my co-workers and family.I LOVE,LOVE,LOVE my FJ. More

I had been to several dealerships before coming to Middletown Toyota Scion. I had identified the 2011 Siennas that I wanted on the internet beforehand and had made plans to visit each dealership. Not Middletown Toyota Scion. I had identified the 2011 Siennas that I wanted on the internet beforehand and had made plans to visit each dealership. Not only did Middletown Toyota end up having the best overall price for me (i.e, the amount out of pocket that I would be paying with respect to the vehicle I was trading in), but it was the only dealership (and speaking specifically about Jason Lady here as my salesperson) who was actually prepared for my arrival. I wasn't made to wait after walking through the door and Jason already had the keys for the car we would test drive ready as well as all the paperwork. Totally, totally painless and efficient. I would also add that all the other dealerships handed me off to someone else (someone different from their Internet Sales specialists) once I was physically in the dealership. At Middletown Toyota, Jason was my contact 100% from cyberspace to real space and was extremely responsive in that role, be it by phone or via e-mail. More

We there 8/24/2011 looking to purchase a new Tacoma. They didn't have what I was looking for in stock. A salesman (Bob Magnano), who met me in the parking lot, said "we'll get you one". Inside the dea They didn't have what I was looking for in stock. A salesman (Bob Magnano), who met me in the parking lot, said "we'll get you one". Inside the dealership he went to the computer, came back and said " what you are looking for will be here in 8 to 10 days". I asked " how much money it would take to keep it until I could test drive it ". He said " one thousand dollars". I put it on my credit card. On 9/12/11, after the 8 to 10, had passed I went to have my deposit returned. Terry Schnurr, sales manager, told me " they were going to keep my money " which they did. After this, I went to another dealership. They gave me the opportunity to test one they had on the lot. I asked if they could get what I was looking for a,d they checked and told me, " the Tacoma would be there in a few days ". That was on 9/28/2011. After another $500.00 deposit, and a few days later, on Saturday, 10/1/2011 I was driving my new Tacoma home. Don't but, or even go, to Middletown Toyota, if you're looking for a vehicle. Don't even go there for service, or to use the bathroom! THEY ARE A BUNCH OF CROOKS !!! Frank More

Lino was very helpful, straight forward and a pleasure to deal with. Everything ran smoothly no fast talk or delays. The finance manger Joe was efficient and made the process easy. He was prepared when we deal with. Everything ran smoothly no fast talk or delays. The finance manger Joe was efficient and made the process easy. He was prepared when we arrived to pick up the car having pulled information from our last purchase. Easiest new car buying experience ever. More

Heather was a pleasure to work with. There was no pressure and she made the buying experience fun. Heather was on top of things and was very helpful, as we had not purchased a new car in several yea pressure and she made the buying experience fun. Heather was on top of things and was very helpful, as we had not purchased a new car in several years. The process of buying a car can be very stressful, but I was quite surprised/pleased at how smooth things went. I would not hesitate to ask for Heather if and when our other vehicle needs to be replaced. More

This was the best new car buying experience of my 57 year life. Everyone knew there stuff and they really did want to get you the best deal without playing games. I trust them, and how many times has anyone life. Everyone knew there stuff and they really did want to get you the best deal without playing games. I trust them, and how many times has anyone felt that way about buying a car. More