Middletown Toyota

BEWARE of Middletown Toyota's so-called deposit policy!!!! My husband and I visited the dealership around 6 pm on the night of 5/24/12 to look at their used auto inventory. My husband found a car h policy!!!! My husband and I visited the dealership around 6 pm on the night of 5/24/12 to look at their used auto inventory. My husband found a car he was interested in and decided to put $1,000 down on it. However, after we talked more about it at home, he changed his mind. He called the sales person first thing the next morning and they refused to refund the deposit. IT WAS LESS THAN 24 HOURS WHEN HE NOTIFIED THEM!! I personally went down to the dealership myself because I felt this was incredibly unethical and unfair. When I expressed the fact I felt my husband had been deceived, General Sales Manager Terry Schnurr proceeds to insult me by saying, "The only deception going on seems to be between you and your husband." How disgusting! Needless to say, if you're looking at cars at this dealership, think long and hard before giving them any kind of deposit. I would NEVER purchase a car from these people after this experience. More

I have been buying cars and having them serviced at Middletown Toyota since 1989. I found the experience of purchasing this latest vehicle a Tacoma Access Cab Truck to be even more customer friendly t Middletown Toyota since 1989. I found the experience of purchasing this latest vehicle a Tacoma Access Cab Truck to be even more customer friendly than in the past. I have been very satisfied and would plan future purchases based on this latest one. More

Very good dealer, easy transaction. Purchased 2012 RAV4 Very good dealer, easy transaction. Purchased 2012 RAV4 via internet and phone.I dealt with Ms.Heather Katuzney, Internet Sales Manager, who was hone Very good dealer, easy transaction. Purchased 2012 RAV4 via internet and phone.I dealt with Ms.Heather Katuzney, Internet Sales Manager, who was honest, patient and professional. Got a good deal on a new purchase and trade in. Mr.Joseph Bianco,Financial Services Manager,was courteous and professional. I recommend the Middletown Toyota. Thank you all. More

Salesman was very friendly.He spent time with me and my wife showing different car models and price ranges to accomadate are financial needs.The showroom had a pleasant atmosphere.We ended up buying a new wife showing different car models and price ranges to accomadate are financial needs.The showroom had a pleasant atmosphere.We ended up buying a new Camry Hybrid.I bought my first Toyota from this dealership in 1969,a Corona and another one in 1970,a Corona Mark 2, both cars served me well.Also bought a 1996 Camry, which one of my son is still driving today from the same dealership. More

I came down to purchase a used tundra. Bob b was very friendly, helpful, and very informitive. My credit score was awful, however Julie got me a great interest rate. She is also very friendly, even while friendly, helpful, and very informitive. My credit score was awful, however Julie got me a great interest rate. She is also very friendly, even while quitting the butts, keep it up not easy. Marc made the price happen. Blue tooth girl was great I didn't feel rushed even though she had a handful of vehicles after me. Ighdfvbb More

Third car from Middletown Toyota. They get the job done. Sam is dedicated and awesome to work with. I would recommend stopping in and seeing Sam, he will help you find the car that you're looking for. Sam is dedicated and awesome to work with. I would recommend stopping in and seeing Sam, he will help you find the car that you're looking for. More

The most hideous buying experience of my life. We couldn't believe how poorly we were treated. Do NOT BUY ANYTHING from these people. The car was supposed to have gone through a 128-point inspection couldn't believe how poorly we were treated. Do NOT BUY ANYTHING from these people. The car was supposed to have gone through a 128-point inspection before I bought it. As soon as I got it home, I saw the rear window was broken, the pain had tiny dings in it, the windows had gaps between the car frame: A lemon indeed! They took it back to fix some issues, but kept it over a month as I was making payments and had no way to drive my new car! They really left us in a lurch. Once they had our money, all niceness and customer service was turned off! I can't believe they are still in business.Climas...whatever his name - was nothing short of slippery, shady and downright mean. SOB! Horrible dealership, sketchy management. Do NOT go here! More

I went to the Toyota in Middletown after going to the Toyota in Westbrook because I couldn't find the payment plan I was looking for or the information I needed to make a purchase at the Toyota in Westbr Toyota in Westbrook because I couldn't find the payment plan I was looking for or the information I needed to make a purchase at the Toyota in Westbrook. Ian Gill was my sales consultant at the Toyota in Middletown and he was very helpful. Ian was able to supply me with the information I needed within the first 10 mintues of my visit at the Middletown Toyota. Ian listened to what I was looking for and got the information I needed in order to make a purchase. I purchased a Toyota Corolla LE 2011 from the Toyota in Middletown thanks to Ian Gill's help. Ian is a great car salesman because he listened to what I needed in order to supply me with the information to make a purchase that day. More

My experience buying a new car was EXCELLENT at Toyota Scion in Middletown. Ian Gill was always a pleasure to work with and very informative, and worked to get me the best trade for my old car. He is defi Scion in Middletown. Ian Gill was always a pleasure to work with and very informative, and worked to get me the best trade for my old car. He is definitely on top of his game. Julie in Financing was wonderful to work with. Joe Bianco took time to explain a few things I had questions on when I stopped in one day and both Ian and Julie were off. Everyone I dealt with at Toyota always had a smile, and were super nice to talk to. I would recommend your business again and again.I am loving the Rav 4 and can't stop talking about my experience. Thankyou all for making my experience easy and fun. Alyssa Lungarini More