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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

May 14, 2023

This dealership is very clean and well run. Nicely organized and salesmen pay good attention to customers. More

by tiffsong58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pekar, Erik Slotnick, Rich Cerbini
May 18, 2023 -

Mid-Hudson Subaru responded

Thank you for the positive feedback! We appreciate you trusting the Mid-Hudson Subaru team with your business and look forward to seeing you at your next visit!

May 12, 2023

They were polite, they told me what was going to be done, and they did. Very impressed More

by MARKLCARLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fornells, Michael Savalli, Amanda Ventresca
May 15, 2023 -

Mid-Hudson Subaru responded

Mark, We appreciate you leaving our team such kind feedback! It means so much to us and we hope that you come to see us again soon! Thank you! - Mid-Hudson Subaru

May 11, 2023

Amanda Ventresca 5 Overall experience was good. Only issue was that I reserved a loaner when I booked the appointment but when I call the day before to confirm that I had a loaner they told me the More

by MATTVOLPE6@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca, Amanda Ventresca
May 12, 2023 -

Mid-Hudson Subaru responded

Thank you for sharing your review, Matt. We apologize that we were unable to provide you with a loaner during your appointment and hope that we can provide you with a better visit next time. Thank you, Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

May 12, 2023 -

MATTVOLPE6@GMAIL.COM responded

Just to clarify, i was still given a loaner. but if i had not called the day before, i would not have gotten it. even though i reserved one when i made the original appointment

May 11, 2023

What a great sales rep Keven B is. He held the crosstrek for over 5 weeks while I was dealing with some issues. He kept in constant contact, was really helpful with my accessories and More

by mulemewarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam & Max, Mid Hudson Subaru, Keven Baughman
May 15, 2023 -

Mid-Hudson Subaru responded

Thank you for the kind review! We're thrilled to hear that Keven took such great care of you throughout your experience and we'll be sure to share this fantastic feedback with him. Enjoy your new Crosstrek and please don't hesitate to reach out if our Mid-Hudson Subaru team can be of service again in the future!

May 11, 2023

It was good Everything was good Amanda was great to work with and took care of what needed to be done More

by KPP246@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca, Amanda Ventresca
May 15, 2023 -

Mid-Hudson Subaru responded

We're happy to hear that you had a great experience at Mid-Hudson Subaru! Amanda and our team are thrilled that you appreciated their dedicated service. Thank you for sharing your feedback and we hope to see you again in the future!

May 11, 2023

It was pleasant. I was kept informed along the way. Professional and comfortable atmosphere. All employees from start to finish took pride in customer service More

by MRUPPERT@GMAIL.COM
Recommend Dealer
Yes
May 15, 2023 -

Mid-Hudson Subaru responded

We're so happy that we could make the process great for you and appreciate your five-star rating! We hope you continue to enjoy your vehicle and look forward to providing the same level of excellence to your next service appointment! Thank you! - Mid-Hudson Subaru

May 11, 2023

It was a good one. Nice people. Clean Great hospitality. Very personal The car was detailed very well. However I do have to come back for minor repairs More

by Rev.jdavis1999@yahoo.com
Recommend Dealer
Yes
May 15, 2023 -

Mid-Hudson Subaru responded

Knowing you had such a positive experience here makes our day! We look forward to seeing you back for your next appointment! Thank you! - Mid-Hudson Subaru

May 11, 2023

hi (5 The sales person was very informative and professional I was treated very well by the sales person and management. The staff at Mid Hudson Subaru made my experience excellent More

by Orlandohenry13@gmail.com
Recommend Dealer
Yes
Employees Worked With
Rich Cerbini, Rich Cerbini
May 15, 2023 -

Mid-Hudson Subaru responded

We're so glad we could make the experience great for you and appreciate your five-star rating! We look forward to seeing you again soon! Thank you! - Mid-Hudson Subaru

May 10, 2023

I just did. No. Goodbye. This has become truly annoying. Enough is enough. Good night. More

by LTCLLM@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca, Amanda Ventresca
May 11, 2023 -

Mid-Hudson Subaru responded

Thank you for your honest feedback. Don't hesitate to reach out via phone or email if we can help with anything. - Mid-Hudson Subaru

May 09, 2023

The staff was fine. The problem I have is with the exorbitant price of a simple oil change - $102. The labor charge of $41 for approx 15 minutes of work by the least exp More

by WILLNOTGIVE@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Judy and later the tech boss/mgr
May 11, 2023 -

Mid-Hudson Subaru responded

Thank you for your honest feedback. We strive to offer competitive rates that reflect the expertise of our specialists and will certainly consider your comments as we review & assess our pricing structure moving forward. Respectfully, Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

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