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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews
Call Dealership (845) 296-1152
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1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

May 22, 2023

The service department has the most friendly, pleasant, nice people. I would recommend them to all of my friends More

by DLEMORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Amanda Ventresca
Report | Print
May 24, 2023 -

Mid-Hudson Subaru responded

Thank you for recommending our team at Mid-Hudson Subaru! We look forward to seeing you next time!

May 21, 2023

Service is always great. Service advisors are also great , very knowledgeable and helpful. Always very satisfied. More

by AYRE1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Report | Print
May 22, 2023 -

Mid-Hudson Subaru responded

Thank you for sharing your review! We look forward to seeing you next time at Mid-Hudson Subaru!

May 19, 2023

Customer service was courteous and on time. The service staff was good and prompt, the valet staff were professional. More

by SHARON_SAJID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Amanda Ventresca
Report | Print
May 22, 2023 -

Mid-Hudson Subaru responded

Hi Sharon, We're so happy the team made this a great experience for you! We hope that you come back to see us again soon! Thank you! - Mid-Hudson Subaru

May 19, 2023

Everybody’s very nice they ask if you need anything you need coffee or something when your car is finished a let you know I have something wrong they come out and I’ll let you know to More

by STAN.SMITH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Report | Print
May 22, 2023 -

Mid-Hudson Subaru responded

We're grateful for your kind feedback about your experience at Mid-Hudson Subaru! Our team is always happy to make sure you have everything you need while we service your vehicle, and we're glad this made a difference for you. Thank you!

May 18, 2023

4 My experience with the dealership has been mostly good with the exception of very long waiting periods to get a maintenance appointment, and that parts are always on back order. More

by RMONDELLO1945@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca, Amanda Ventresca
Report | Print
May 19, 2023 -

Mid-Hudson Subaru responded

Thank you so much for your valuable feedback about Mid-Hudson Subaru. We're glad to hear that most of your experiences with us have been good! However, we're sorry to hear that there have been long waiting periods for maintenance appointments and parts availability. We appreciate you bringing this to our attention.

May 18, 2023

Pleasant personnel within the service parts and sales Offer for a courtesy shuttle was appreciated However problem with car NOT fixed. Will have to return More

by BEATRICEBOVE@GMAIL.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Ventresca, Amanda Ventresca
Report | Print
May 19, 2023 -

Mid-Hudson Subaru responded

We're glad to hear you appreciated the courtesy shuttle, but we apologize for not fixing the problem with your car. We want all of our customers to receive top-notch service, and unfortunately we fell short in this instance. Please give us a call so that we can address the issue and assist you promptly. Thank you. Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

May 17, 2023

The service department has always been very helpful! They are honest about what needs to be repaired right away and what can wait. Very much appreciated More

by KATMARIE521@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca, Amanda Ventresca
Report | Print
May 18, 2023 -

Mid-Hudson Subaru responded

Thank you for your review! We're happy that our technicians were able to find the fix and repair the issue right away! We look forward to seeing you next time at Mid-Hudson Subaru!

May 17, 2023

It was very clear cogent and right to the point. Had a very good conversation with all that had helped me in regards to getting the car I wanted. More

by 5gmbarros5@gmail.com
Recommend Dealer
Yes
Employees Worked With
Rich Cerbini, Rich Cerbini
Report | Print
May 18, 2023 -

Mid-Hudson Subaru responded

Thank you for your review! We appreciate your business and look forward to seeing you next time at Mid-Hudson Subaru!

May 16, 2023

Everything went well . Dropped car off. Amanda was friendly and professional. My car was done and ready in a timely manner. More

by DONNAK0324@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca, Amanda Ventresca
Report | Print
May 18, 2023 -

Mid-Hudson Subaru responded

Thank you for leaving Amanda and her team such high praise, Donna! We appreciate your trust in us to provide five-star care and look forward to seeing you again! Thank you! - Mid-Hudson Subaru

May 14, 2023

Very helpful staff. Nice that I can leave the car and don't have to park More

by ANNJEFFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Report | Print
May 17, 2023 -

Mid-Hudson Subaru responded

Thank you for sharing your feedback! We look forward to seeing you next time at Mid-Hudson Subaru!

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