Mid-Hudson Subaru
Wappingers Falls, NY
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1,154 Reviews of Mid-Hudson Subaru
I recently leased a 2014 Forester Premium XT from Mid-Hudson Subaru. I had to travel 60 miles out of state to their dealership, because they were the only dealer that had the model I wanted. Correspo Mid-Hudson Subaru. I had to travel 60 miles out of state to their dealership, because they were the only dealer that had the model I wanted. Correspondence through signing, I could not have asked for a better experience! I had no ride, and had to return my ending lease at Honda on the same day in order for this to work. Not only did I get the best quote, Michelle, Jeff, and Dawn made sure everything was perfect so I would not waste a trip. Michelle went above and beyond to assist with transportation from a Honda dealership 10 miles away, so I could complete both transactions. I am very grateful that the staff really helped make this happen. I cannot say enough good things about the service I received! Unfortunately, I am too far away to give them my maintenance business, but I would do my best to return for future vehicles because of the service I was given. Thanks again! More
Buying a new car especially when trading another in could be very time consuming and difficult. Justin and Jack were on top of every detail giving me the best possible price for both the trade in and the pu be very time consuming and difficult. Justin and Jack were on top of every detail giving me the best possible price for both the trade in and the purchase. My wife and I left the dealer amazing how simple and quick the entire transaction took. Thanks guys and we are enjoying our new legacy. More
I just purchased a new car from Mid Hudson Subaru and I am very satisfied with the experience. There are only a handful of 2012 WRX's left in the region and Mid Hudson had the color and trim I was lookin am very satisfied with the experience. There are only a handful of 2012 WRX's left in the region and Mid Hudson had the color and trim I was looking for. After calling dealers all over the northeast, I got in touch with Michelle, who is Mid Hudon's internet sales manager. I was pleasantly surprised with Michelle's quote, especially since most of the dealers are asking up to $600 over(!) MSRP because of the supply shortage. Still, I was a little hesitant to set up a deal over the phone with a dealership that was three hours and two states away. In the course of looking for a new car, I came across a number of suspect dealers who will promise just about anything to get you in the door, so I didn't know if I'd be driving three hours only to be disappointed. I really liked the car and the price so I decided to roll the dice and go for it. I gave Michelle a deposit and she promised to hold the car for me. She also began working on my registration and financing so that everything would be ready to go before I drove out to NY. This turned out to be a lifesaver, because having recently moved, I needed to update my drivers license, my insurance and several dozen other things I'd slept on before the registration and financing could be processed. If Michelle hadn't been proactive about this, I would have been toast when I tried to pick up the car. Getting my house in order turned out to be a lot of work and aggravation (for both of us I'm sure), but Michelle handled it like a pro. She talked me through everything I needed to do and responded to dozens of my emails and phone calls. She even made herself available outside of business hours, which was definitely above and beyond the call of duty. When I finally got straightened out, I made the drive to pick up the car. Michelle gave me a very thorough run through on basic maintenance, service, features, etc. She went as far as to pair my cell phone with the car's bluetooth and set up my voice dialing and then made it clear that she would continue to be there if I needed to reach out for anything concerning my new car. I couldn't ask for more. It's also worth mentioning that my price break was likely because the car was traded out by another dealer and it had a few miles on it. This was a small concern, because you never know how the car had been driven during those first few but important miles. Fortunately, Jeff the finance manager recommended a great extended warranty package, which put my mind at ease. Jeff was also very professional and a real pleasure to work with. Also have to give daps to Dawn, who took care of my out of state registration and temporary plates. I'd classify myself as a a problem customer because of all the extra leg work the staff had to do to get my car financed and registered, and Mid Hudson delivered big time. Definitely glad I made the trip and I love my new WRX. More
Went to Mid Hudson Subaru for engine fluids refills and because the car kept turning to one side by itself. We where told a certain amount of time but where there an extra 45 minutes. The fluids change sou because the car kept turning to one side by itself. We where told a certain amount of time but where there an extra 45 minutes. The fluids change sounds good so far but my only negative is that they did an alignment on the car but did not rotate the tires so in effect the car still turns by itself although way less. More