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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

February 05, 2021

always good service from start to end. Friendly faces always good service from start to end. Friendly faces greet you when you walk into service area. All questions were answered as soon as possible More

by FALFANO340647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Feb 05, 2021 -

Mid-Hudson Subaru responded

We are so happy our Mid-Hudson Subaru team earned your five stars. Thanks so much!

February 05, 2021

I waited 2 hours for an oil change. I understand a little bit of wait but really need to do better job of scheduling customers i also just hit a person's name i don't remember who i spoke with More

by MARR55DEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Bill Brinkerhoff, Jonathan Shuker
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you for this honest feedback. We really appreciate your patience and will use your feedback to improve moving forward. We hope to have the opportunity to work with you again in the future. Thanks again!

February 05, 2021

Thank you for taking care of my car. Due to the length of the appt and the amount of people in the facility, thank you also for the loaner car. It was much appreciated. Pat More

by PLCRAMER26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the man who helped me, but he was easy to work with
Feb 05, 2021 -

Mid-Hudson Subaru responded

It was our pleasure to take care of you, Pat! Thanks for choosing Mid-Hudson Subaru, we'll see you next time!

February 05, 2021

This is my third car with them and I'm very happy with their service. Patricia Stout is amazing. Took care of everything with my car. More

by MOVOGT1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Stout was amazing. She knows What She is doing., Mid Hudson Subaru, Patricia Stoutenburg, Erik Slotnick, Rich Cerbini
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you for your continued support of Mid-Hudson Subaru! We are happy Patricia could take care of you. See you next time!

February 05, 2021

I have taken my Subaru to the Subaru service center since buying my cat in 2011 froim this dealership. I have always been pleased with the service. More

by MIKEBGROVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Feb 05, 2021 -

Mid-Hudson Subaru responded

We are honored to receive your support, Mike. Thank you! - Mid-Hudson Subaru Team

February 05, 2021

The check in system works well; the young men doing that work are often helpful when I have questions. There was a bit too much time spent on the paperwork before I could sign and pay. More

by VLOWREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Shuker
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you for your feedback and 5 stars! We appreciate your business with us at Mid-Hudson Subaru

February 05, 2021

My service appointment went of better than I expected to. While checking in for my normal oil change and tire rotation, my service advisor told me that I also had a new recall on the car that needed to be do More

by TERRY336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brinkerhoff, Michael Savalli, Jonathan Shuker, Amanda Ventresca
Feb 05, 2021 -

Mid-Hudson Subaru responded

We're happy we could exceed your expectations! Thanks for choosing Mid-Hudson Subaru for your service needs! We hope to have you as a regular customer!

February 05, 2021

Everyone was approachable and helpful. It was clean and inviting. First time leasing a car in many years and it was one of the smoothest transactions I have had with a dealership. Rick Davis went above and More

by NIKIWILLIAMS13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Rick Davis, Craig Orofino
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you so much for your kind review! We appreciate you coming to visit us here at Mid-Hudson Subaru and are glad to hear that Rick was able to answer all your questions. Thanks again, and we'll see you next time!

February 05, 2021

Always prompt, courteous, and polite staff, Staff attentive to resolving issues. Appointments scheduled as soon as possible. Accommodating services due to Covid concerns. Thank you Subaru. Keep u More

by S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Michael Savalli
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you for your confidence in Mid-Hudson Subaru, and for your business. We are thankful to have you as a customer.

February 05, 2021

The work was done in a timely fashion, the staff was professional and efficient, the waiting area was comfortable and reflected the covid health requirements. Job well done as always. Thank you Service More

by DISALVO1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you for your confidence in Mid-Hudson Subaru, and for your business. We are thankful to have you as a customer.

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