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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

February 05, 2021

It was a pleasure dealing with Bill Brinkerhoff in the purchase of my new vehicle. I am happy with the offer and the customer service and would definitely recommend Mid Hudson Subaru when looking to buy More

by CISCOJAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brinkerhoff, Rich Cerbini
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you for your 5 stars and recommendation! We'll pass along your kind comments to BIll, we know he'll be happy to hear them! Take care!

February 05, 2021

Amanda was very helpful and provided me with a loaner car while my vehicle was being serviced. She also was able to find that my problem was covered under the warranty. More

by JOELANGWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 05, 2021 -

Mid-Hudson Subaru responded

We're happy to hear Amanda could help you out! Thanks for choosing Mid-Hudson Subaru!

February 05, 2021

I had to return twice in order to get the work accomplished fully, after being assured the work was complete. This is a problem for a working person More

by JAMESBRAYTONHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you for your honest feedback. We will be sharing this with our team in an effort to improve for next time. Take care!

February 05, 2021

Lauren was very helpful with my purchase of my new crosstrek. She took the time to go thru the features of the car and helped me understand how to use them More

by roe1104
Recommend Dealer
Yes
Employees Worked With
Lauren Lepse-Habig
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thanks for sharing your recent experience with Lauren at Mid-Hudson Subaru! We're glad she took the time to make sure you were comfortable in your new vehicle. Enjoy your new ride!

February 05, 2021

Mike was most helpful............a pleasure to deal with. I thought that I had a problem with my power steering. I didn't. Mike assured me that all was ok. More

by FLIX1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Feb 05, 2021 -

Mid-Hudson Subaru responded

We're happy Mike could help you out! Thanks for trusting the Mid-Hudson Subaru service team!

February 05, 2021

Amanda goes above and beyond. I appreciate that Rob knows what's going on and all the service personnel as well as the mechanics are a pleasure to deal with. More

by PICCORELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 08, 2021 -

Mid-Hudson Subaru responded

We appreciate you taking the time to leave us this great review! We're happy to hear that Amanda and Rob give you a five-star experience during your service visit! Thank you for choosing Mid-Hudson Subaru for your automotive needs! We'll see you at your next appointment!

February 05, 2021

Very professional, helpful and friendly staff. Amanda is definitely adept at multitasking and delegating, when necessary. Excellent management skills, I was impressed with my first visit to the service cent More

by PANCIOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 08, 2021 -

Mid-Hudson Subaru responded

We're so happy to hear that your Outback's first visit to our Subaru service center was worthy of five stars! We're glad Amanda could showcase her excellent management skills and show you how well our team works together! Thank you for taking the time to leave us your comments, and we look forward to seeing you at your next appointment! - The team at Mid-Hudson Subaru

February 05, 2021

Very good service, they were able to squeeze me in even with a heavy schedule for a key fob replacement. With only one fob I could have had a problem. More

by FRANK_KERNAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Feb 08, 2021 -

Mid-Hudson Subaru responded

Thank you for your five-star review, Frank! We're glad we could help you take care of your key fob replacement so quickly! We hope to see you again for your next service visit! - The team at Mid-Hudson Subaru

February 05, 2021

I called the Service Department at 12:15 p.m. because my 2018 Subaru Outback was making a fast beeping noise, but all systems appeared to be working. I was told to come in and they would fit me in. When I More

by MOORE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the person who helped me.
Feb 08, 2021 -

Mid-Hudson Subaru responded

We're so glad our service team could help you get to the bottom of the noise in your Outback! It makes our day to hear that we could give you a five-star experience during a stressful time, and we appreciate you taking the time to let us know how we did! - The team at Mid-Hudson Subaru

February 05, 2021

Mike was great he explained everything to me even though I was stressed out he ease my fears and worries with regards to my Subaru More

by BRIDGESOFHOPEVISITS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Feb 08, 2021 -

Mid-Hudson Subaru responded

We are so glad Mike was able to help you feel at ease during your service visit. We understand how important your Subaru is to you, and being able to give you the level of care you need while reducing stress is our goal. Thank you for letting us know how your visit to our service center earned five stars, and we hope to work with you again in the future! - The team at Mid-Hudson Subaru

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