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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

February 08, 2021

Always a good experience when I have my Forester serviced . They always inform me on what needs to be done before they proceed with any repair. More

by BARBARA729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Jonathan Shuker
Feb 08, 2021 -

Mid-Hudson Subaru responded

Thanks for trusting the Mid-Hudson Subaru service team, Barbara! We're glad to have you as a customer, see you next time!

February 08, 2021

Excellent care. To me as Handicap, purchased Lease of my Excellent care. To me as Handicap, purchased Lease of my 2018 Subaru Legacy excellent auto Eric Slotnik made available loaner car, just made experi More

by NANAJEANANN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin service dept, Erik Slotnick
Feb 08, 2021 -

Mid-Hudson Subaru responded

It was our pleasure to take care of you! Thanks for being a Mid-Hudson Subaru customer.

February 08, 2021

Enjoyed working with Rick. He is very knowledgeable and goes out of his way to accommodate you. Staff is very friendly and service is excellent. More

by RMLANDOLFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Davis, Rich Cerbini
Feb 09, 2021 -

Mid-Hudson Subaru responded

We appreciate the great feedback about Rick and our team! Thanks for your business, from all of us here at Mid-Hudson Subaru and we'll see you next time!

February 07, 2021

10am appt. routine maintenance service. Usually takes 1-1/2 hour wait. After dropping off my vehicle at 10am, I returned at 12 noon and was THEN told of additional necessary work that had to be done. Why More

by STRAWBERRYLOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Mar 22, 2021 -

Mid-Hudson Subaru responded

Thank you for taking the time to tell us about your service visit. We strive to provide our customers with a five-star experience, and we're sorry to hear that wasn't the case this time around. We take your feedback very seriously and use it to improve our business. Please don't hesitate to contact us if you'd like to discuss this matter further. - Terence McGouran - General Manager - tmcgouran@prestigeops.com

February 06, 2021

Personnel were attentive and polite. A loaner car was provided and was almost brand new. Our vehicle was kept for about a week. A software fix was installed which resolved part of the issues, but the pro More

by PIDEMAIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Feb 08, 2021 -

Mid-Hudson Subaru responded

Thanks for this feedback! Please reach out to our team so we can try to further resolve this for you! We're always happy to help.

February 06, 2021

I think the work on the car was great. The Online App - to make the appointment - did not seem to synch with the dealership's but it worked out in the end. More

by PHIMBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Feb 08, 2021 -

Mid-Hudson Subaru responded

Thanks for the 4-star review! We hope to see you next time!

Feb 08, 2021 -

Mid-Hudson Subaru responded

Thanks for the 4-star review!. We hope to see you next time!

February 06, 2021

I love my Outback! They had a great selection. I was going to just look ended up buying. The sales staff was knowledgeable and didn’t pressure me. It was a very easy process. I didn’t spend all day buyi More

by Myra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Torregrossa
Feb 08, 2021 -

Mid-Hudson Subaru responded

Congrats on your new Outback, Myra! Thanks for your review and for choosing Mid-Hudson Subaru!

February 06, 2021

The best service and the friendliest staff! Very quick and easy! They do their very best to make sure I can get an appointment that works for my schedule. More

by atmactiontalent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 08, 2021 -

Mid-Hudson Subaru responded

Thanks for your five-star review! We appreciate you letting us know about your visit to our service center, and we're glad we can help you get your vehicle in at a time that works best for you! - The team at Mid-Hudson Subaru

February 05, 2021

Terrific service, terrific interaction, genuine loyalty to Mid Hudson. Rick Davis has now serviced two leases for my family, and we couldn’t be more pleased with his work. More

by AARONSEROTSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Davis, Rich Cerbini
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thank you for your loyal business with Rick and Mid-Hudson Subaru! We're glad to have you as a customer and appreciate your positive feedback!

February 05, 2021

Very pleasant customer service. Talked through the work that was done and was done in a timely manner. Was a good experience talking to her More

by JENNYBLONDY71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 05, 2021 -

Mid-Hudson Subaru responded

Thanks for the great review, Jenny! We hope to work with you again at Mid-Hudson Subaru

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