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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

February 11, 2021

Good reception and work completed in a timely fashion. This is really all I have to say about the work experience with Wappingers Subaru. The End. More

by BFAIR47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 11, 2021 -

Mid-Hudson Subaru responded

We’re glad we could deliver a 5-star experience! Thanks for your feedback, from all of us at Mid-Hudson Subaru!

February 10, 2021

Quick and easy check-in. Plenty of room for social distancing while we waited (only 3 people in the room, with chairs spaced far enough apart). Service was completed in just over an hour. More

by CANDYKLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 11, 2021 -

Mid-Hudson Subaru responded

Thank you for the positive feedback! We appreciate you trusting the Mid-Hudson Subaru team with your service needs and hope to see you again next time!

February 10, 2021

It really was a tremendous experience. They were helpful in solving something with Subaru of America as well as a recall and I appreciate that level of commitment. More

by BIRCHYARDVENTURES
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 11, 2021 -

Mid-Hudson Subaru responded

We’re glad we could deliver a 5-star experience! Thank you for your positive feedback!

February 10, 2021

Great Service--good people who care and listen---no problems and they answered all my questions--very fast --they were accomadating with the COVID restrictions and made me comfortable More

by PXLAMPARELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Feb 11, 2021 -

Mid-Hudson Subaru responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from all of us at Mid-Hudson Subaru!

February 09, 2021

I was a bit concerned about how many people in waiting room, with Covid scare. There were at least 6 people in a very tight corner. I did go for a walk for about 30 minutes but it was cold out. Attende More

by TERIF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Attendant in parking lot, clerk in service area.
Feb 09, 2021 -

Mid-Hudson Subaru responded

Thank you for leaving us your feedback. Our team strives for a five-star experience, and we'll use this information to improve for future visits. - Mid-Hudson Subaru

February 09, 2021

The service at Mid-Hudson is always top notch! They know the importance of customer service and how to communicate effectively with their customers which is why I will never go anywhere else for service/mai More

by Randy Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Shuker
Feb 09, 2021 -

Mid-Hudson Subaru responded

Thank you for your years of business with us at Mid-Hudson Subaru! We're thrilled to hear you can always count on our service team. We look forward to your next visit with us, Randy! Take care.

February 09, 2021

The staff is always friendly and helpful. From the valet who checks you in to the service writer, everyone is professional. I always recommend Mid Hudson Subaru. More

by CVALENT310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brinkerhoff, Amanda Ventresca
Feb 09, 2021 -

Mid-Hudson Subaru responded

Thank you for your five-star review of our service team! It's great to hear that we could give you a great experience during your visit, and we look forward to seeing you at your next appointment! - Mid-Hudson Subaru

February 09, 2021

John did an excellent job in taking care of the needed work on my vehicle and providing me with a beautiful loan car to use. The work was completed in a timely manner, and I was very satisfied with the w More

by MSCHNEIDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Jonathan Shuker
Feb 09, 2021 -

Mid-Hudson Subaru responded

Thank you for your excellent review! We are so pleased to hear that John offered you a five-star service experience and helped keep your vehicle running in top shape! We look forward to seeing you again for future maintenance at Mid-Hudson Subaru!

February 09, 2021

I like the fact the when I bring my 2019 Crosstrek in for service everyone attending to its needs give it the detail I expect. More

by SASG4KATZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Feb 10, 2021 -

Mid-Hudson Subaru responded

It's our pleasure to assist you! Thank you for trusting the Mid-Hudson Subaru service team!

February 08, 2021

Everyone was very nice when I walked in. I was greeted by the person at the front desk with a smile. Ed was very patient and definitely made me feel like he was there to help me the car I wanted. I was able More

by lopezdaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Torregrossa, Craig Orofino
Feb 08, 2021 -

Mid-Hudson Subaru responded

This is an excellent review! Thank you for letting us know we are on the right track. We look forward to your next visit with us at Mid-Hudson Subaru!

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