Michael's Toyota of Bellevue

Wrong assessment by service dept. on Prius tyres Went in for a regular service and was recommended immediate tire change and that my prius was unsafe to drive. The tire threads on report was 3,3,3 an Went in for a regular service and was recommended immediate tire change and that my prius was unsafe to drive. The tire threads on report was 3,3,3 and 0 for the 4 tyres. Could not believe that for a 2.5 year new car and only 33K miles. WRONG. Took my car to Costco and have them evaluate the tires and the readings came in 5 and 6. Which means I could drive the car for another 10K + miles. Even a 10 year old can look at the tires and tell that they are not 3 or 0. We are told that the dealer has certified technicians. It saved me spending 600 dollars which also was a premium tire change fee (Costco was offering higher quality tires for 463 dollars with Tax. Something so visible as tires has wrong assessment makes me think for internal parts and engine diagnosis what else could go wrong and customers have to pay hundreds and thousands of dollars to this dealership. Very Disappointed. Hope Toyota takes an action on this service quality. More

always stellar I bought my car at Michael's 4yrs ago. They are a cut above in every aspect of a car dealership. The buying experience was more customer service and c I bought my car at Michael's 4yrs ago. They are a cut above in every aspect of a car dealership. The buying experience was more customer service and customer concern than pressure and commission. The service dept. is second to none. Brian has had my back since day one. I will never buy a car anywhere else. Jim Rio More

I have been dealing with Michael's for twenty years. Everyone there has always been friendly and kind. They always update customers before doing extra service. Everyone there has always been friendly and kind. They always update customers before doing extra service. More

Outstanding customer service while purchasing my new car! I recently bought my new car from Michael's Toyota, with the help of Simon Giloi. He was very helpful, insightful, and knowledgable in helping me find I recently bought my new car from Michael's Toyota, with the help of Simon Giloi. He was very helpful, insightful, and knowledgable in helping me find the perfect car. He made things so easy, and there was absolutely no pressure or stress during the whole process. Everyone I interacted with were very down to earth, and wanted to make sure I left in the vehicle that was right for me. Will recommend this dealership to everyone! More

Our finance guy was super helpful and knowledgeable and efficient. We really liked him. His Lewis was his first name. Rick and Terri Wallick Dec 2019 efficient. We really liked him. His Lewis was his first name. Rick and Terri Wallick Dec 2019 More

Another great experience with Kaleb. Him and the the team get you in and out fast with scheduled routine services. That with hot coffee and other amenities served with a smile, let me get on with my day wi get you in and out fast with scheduled routine services. That with hot coffee and other amenities served with a smile, let me get on with my day without skipping a beat. More

Excellent Customer Service ...... Just a big Thanks to ALL the staff from the beginning of the service to the end , for their Courtesy , knowledge , advice and friendly approach . Ke Just a big Thanks to ALL the staff from the beginning of the service to the end , for their Courtesy , knowledge , advice and friendly approach . Keep doing the good job ! More

I have 2017 Toyota Camry. got windshield liquid low light warning. when I took for service they said liquid tank is bitten by rat and does not covered in warranty and they charged me 365$. Supervisor was too warning. when I took for service they said liquid tank is bitten by rat and does not covered in warranty and they charged me 365$. Supervisor was too busy to talk they lied that its bitten by rat. just want to grab money from. will never go for Michael Toyota a Service center More

Sketchy As any reasonable consumer would expect, I shopped quotes from a couple of dealers. I was initially pleased with Michael's and went entirely through As any reasonable consumer would expect, I shopped quotes from a couple of dealers. I was initially pleased with Michael's and went entirely through the financing process before they informed me that since my vehicle was in high demand they wanted full MSRP. This was despite holding a quote for significantly less from another dealer. They simply said they will sell the vehicle within a day at MSRP. Pretty short-sighted business model to simply maximize what you can get out of your customer. On to Doxon I go where I received fantastic service and a fair price for the same vehicle. More